Customer Ratings & Reviews
- Model:
- 86UA7700PUA
- SKU:
- 11252587
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
It's ok
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Meh...............................................
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hello there. Thank you for sharing your experience with us. We understand that your LG 86 Class UA77 Series LED AI 4K UHD Smart webOS TV didn't meet your expectations. We understand your inquiry, and we are here to help ensure you have a better experience with your unit.
https://www.bestbuy.com/product/lg-86-class-ua77-series-led-ai-4k-uhd-smart-webos-tv-2025/JJ8VPZTRCL
For further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com. We appreciate your patience. —Renzo
Poor quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Poor quality Poor image quality Poor software interface
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Jesus. Thank you for reaching out. We understand the importance of having your LG TV (86UA7700PUA) model deliver strong picture performance and an easy‑to‑use interface.
One helpful step you can try is running the Picture Mode → Filmmaker or Cinema preset and then performing a Picture Reset. These modes disable heavy processing and can noticeably improve clarity, color accuracy, and motion handling on the UA7700 series. For more guidance, visit https://www.lg.com/us/support/help-library/lg-tv-picture-quality-and-optimization--20152175493545. We’d be glad to take a closer look at what’s going on with your unit. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com so we can assist you directly. ^Juvy
BAD BAD BAD
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had this tv for literally 2 months and a backlight went out literally the week after the return period. This backlight is causing a line to be displayed across the middle of the screen.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Anthony. Thank you for reaching out about your LG TV (86UA7700PUA) model. We understand the importance of having a TV that performs reliably, especially when it’s only been in use for a short time. One helpful step you can try is performing a power reset by unplugging the TV for about 30 seconds and plugging it back in. This refreshes the internal system and can sometimes clear display irregularities. You can also check the Picture Mode settings and ensure features like Energy Saving are turned off, as these can affect backlight behavior. For more help, visit https://www.lg.com/us/support/help-library/lg-webos-tv-automatic-power-saving-mode--20154712829405. We’d appreciate the opportunity to look into this further for you. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com so our team can assist you directly. ^Juvy
LG Tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Shopping experience wasn’t the best,the associate that helped me left me with no Help on loading the tv and had to figure it out by myself,l love shopping here but I don’t know if l will buy another tv again here.
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Felix. Thank you for sharing your experience with your LG TV (86UA7700PUA) model. We understand the importance of having the right support when picking up and loading a large TV, especially when you're excited to bring it home and get it set up comfortably.
To help ensure your new TV is ready for the best performance, one helpful step is to check that the stand or wall‑mount installation is fully secured and that the TV is placed on a stable, level surface. This helps maintain proper operation and prevents vibration or shifting. You can also explore setup guidance here: https://www.lg.com/us/support/product/lg-86UA7700PUA.AUSQ. We’d be glad to assist you further and make sure everything with your TV is set up just right. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com so we can help. We're here for you! ^Juvy
Poor color
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Could not get a red tint to go away, so the TN was returned.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hello there, ThomasH. Thank you for sharing your experience with us. We understand your inquiry regarding the picture quality of your 86 Class UA77 Series LED TV. Your feedback is important to us. For further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com.
https://www.bestbuy.com/product/lg-86-class-ua77-series-led-ai-4k-uhd-smart-webos-tv-2025/JJ8VPZTRCL
We appreciate your patience. —Renzo
Low resolution
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really poor resolution is not 4k. .
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Tuscan. Thank you for reaching out about your LG TV (86UA7700PUA) model. We understand the importance of getting the picture quality you expect from a 4K TV.
One helpful step is to check the input settings on your connected device and make sure the HDMI port is set to HDMI Ultra HD Deep Color. This allows the TV to receive a full 4K signal. Also ensure your streaming device, cable box, or console is set to output in 4K, as some devices default to lower resolutions. You can explore additional picture‑optimization guidance here: https://www.lg.com/us/support/help-library/lg-tv-picture-quality-and-optimization--20152175493545. We’d be glad to take a closer look at your setup. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com so our team can assist you directly. ^Juvy
- Pros mentioned:Picture quality, Weight
I’m enjoying my TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The TV is really light. I was able to mount it easily and it has a great picture. I didn’t even realize it was a fire TV so it comes with a fire TV stick inside of it internally so no need to buy a fire stick that worked out very well.
I would recommend this to a friend Big Screen, Small Price: This 86" LG is a Steal!!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was hunting for a replacement for my older LG and stumbled onto this 86-inch behemoth. At nearly $400 less than other TVs in its size class—likely because it’s a 2025 model—the value was too good to pass up. It definitely didn't disappoint. From the fast delivery to the surprisingly easy unboxing and setup, the whole process was painless. Once it was up, the picture quality blew me away; the colors are rich and vibrant, and 4K content pops with so much detail it looks almost real. I have it hooked up to my 5.1 system via HDMI ARC, and the integration is seamless. If you want massive scale and updated tech without the "bleeding edge" price tag, this is an outstanding way to spend your money. I'm looking forward to enjoying this setup for a long time.
I would recommend this to a friend- Pros mentioned:Picture quality, Setup ease
Quality product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy set up vibrant colors and clear sound highly recommend
I would recommend this to a friend - Pros mentioned:Picture quality
Tv lg ua7700
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got this tv and I am very pleased with it so fare. Very good picture quality and has very interesting features. I woule suggest it if you have the space.
I would recommend this to a friend - Pros mentioned:Picture quality, Size
86 in lg
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tv is huge very clear picture good price definitely highly recommend
I would recommend this to a friend - Pros mentioned:Picture quality
Enhanced entertainment system
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The experience with the tv is good. I connected to my Bose home theater we are having a good family time
I would recommend this to a friend Quality at a Great price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Size, picture quality and the ability to adjust it to my preferences is excellent. Only 1 negative is the remote. Arrow buttons move about the screen are to close to other app. navigation buttons. You miss the arrow or the home button and you are out of live tv and start again. Some LG have the Circle button to navigate and Magic toggle.
I would recommend this to a friend- Pros mentioned:Picture quality
TV LG 86
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm very happy, the product quality is very high and the screen resolution is exceptional.
I would recommend this to a friend - Pros mentioned:Picture quality
Lg 86” tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV with sharp picture, vibrant colors, and smooth performance. Very happy with this purchase.
I would recommend this to a friend - Pros mentioned:Picture quality
Great!!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV looks good and sounds good !!! Recommend!!
I would recommend this to a friend - Pros mentioned:Picture quality
Good TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this television for my mom. She just turned 80 yrs old on yesterday. I got it for her for Christmas and she absolutely loves it!!! Good TV and a good purchase for me.
I would recommend this to a friend - Pros mentioned:Picture quality
new 86"
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.beatify color, very easy set up prefect for our family room!!
I would recommend this to a friend - Pros mentioned:Picture quality
Review
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awsome and very awsome and extremely awsome. Also very good
I would recommend this to a friend - Pros mentioned:Picture quality
Eric’s
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome TV and customer service. I would recommend this product!
I would recommend this to a friend