Customer Ratings & Reviews
- Model:
- 86UA7700PUA
- SKU:
- 6621805
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers highly value the excellent picture quality of the 86” Class UA77 Series LED AI 4K UHD Smart webOS TV (2025). Many comment on the awesome viewing experience and clarity of color. The superb image quality is a consistently praised aspect of this television. No significant drawbacks were reported by customers.
This summary was generated by AI based on customer reviews.
It's ok
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Meh...............................................
I would recommend this to a friendPoor quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Poor quality Poor image quality Poor software interface
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Jesus. Thank you for reaching out. We understand the importance of having your LG TV (86UA7700PUA) model deliver strong picture performance and an easy‑to‑use interface.
One helpful step you can try is running the Picture Mode → Filmmaker or Cinema preset and then performing a Picture Reset. These modes disable heavy processing and can noticeably improve clarity, color accuracy, and motion handling on the UA7700 series. For more guidance, visit https://www.lg.com/us/support/help-library/lg-tv-picture-quality-and-optimization--20152175493545. We’d be glad to take a closer look at what’s going on with your unit. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com so we can assist you directly. ^Juvy
LG Tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Shopping experience wasn’t the best,the associate that helped me left me with no Help on loading the tv and had to figure it out by myself,l love shopping here but I don’t know if l will buy another tv again here.
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Felix. Thank you for sharing your experience with your LG TV (86UA7700PUA) model. We understand the importance of having the right support when picking up and loading a large TV, especially when you're excited to bring it home and get it set up comfortably.
To help ensure your new TV is ready for the best performance, one helpful step is to check that the stand or wall‑mount installation is fully secured and that the TV is placed on a stable, level surface. This helps maintain proper operation and prevents vibration or shifting. You can also explore setup guidance here: https://www.lg.com/us/support/product/lg-86UA7700PUA.AUSQ. We’d be glad to assist you further and make sure everything with your TV is set up just right. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com so we can help. We're here for you! ^Juvy
not happy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.purchased 3wks ago my old TV volume went to75 have to have this one at 100 most of the time old one 30 TV is not very good if you cant hear it don't think l should have to buy a sound bar in order to hear it or home theatre system I don't have LG should know how to build a TV or don't sell them!!!!!!!!!!
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Anthony. Thank you for reaching out and sharing your experience with the LG TV (86UA7700PUA) model. We understand how important clear and powerful audio is when enjoying your TV. To improve sound performance, we recommend checking the following:
Ensure the TV’s sound mode is set to “Standard” or “Clear Voice” under Settings > Sound.
Adjust the “Auto Volume” and “AI Sound Pro” features to enhance clarity.
Confirm that any connected devices (like cable boxes or streaming devices) have their volume settings properly configured. You can find more tips and support resources here: https://www.lg.com/us/support/help-library/lg-tv-troubleshooting-low-audio--20153209065985. If you’d like us to take a closer look or need further assistance, please email us at lgdigitalcare@lg.sprinklrsupport.com. We're here to help. ^Juvy
Poor color
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Could not get a red tint to go away, so the TN was returned.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hello there, ThomasH. Thank you for sharing your experience with us. We understand your inquiry regarding the picture quality of your 86 Class UA77 Series LED TV. Your feedback is important to us. For further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com.
https://www.bestbuy.com/product/lg-86-class-ua77-series-led-ai-4k-uhd-smart-webos-tv-2025/JJ8VPZTRCL
We appreciate your patience. —Renzo
- Pros mentioned:Picture quality
Best value out there
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful picture on this TV and they keep dripping in price!
I would recommend this to a friend