Customer Ratings & Reviews

Love this TV !!! It was way lighter to lift than our old one for starters. The picture is crisp and the color is wonderful !! Good buy for money

It’s not a bad to be. It has great video quality. The only thing that is bad I would say is the operating system. It lags a lot and when I say a lot, I mean a lot if you’re trying to move from love to ride it literally lags for no reason, the Wi-Fi is a little bit laggy I would say maybe it’s mine lol but other than that, I think it’s a great TV. I just got a Roku and added that instead so that it wouldn’t lag.

The LG 86" LED TV has elevated my viewing experience. Crisp, Bright, True Color--Outstanding Audio. The Smart WebOS and AI features have exceeded my expectations. Highly Recommend. Great pricing. Geek Squad setup and install were seamless.

Great colors and Wow perfect size for larger living room. I recommend a sound bar.

Amazing TV for gaming! I play on an Xbox Series X, and the integrated "Game Optimizer" menu is amazing. You can easily swap between pre-set picture and audio options to best fit your genre of game, making each session the highest quality available! My only complaint is that without a soundbar, the audio is horrific, if not unusable. I use a gaming headset so it isn't an issue, but if you want to game or view movies without a soundbar or headset, it sounds like someone playing their cell phone into a tin can.

Absolutely love this 86” LG Smart TV! The picture quality is stunning, bright, clear, and incredibly detailed. The colors pop, and the size makes movie nights and sports feel like a theater experience at home. The sound is solid, but pairing it with a soundbar takes it to the next level. The smart features are easy to navigate, apps load quickly, and the remote is very user-friendly. Overall, this TV exceeded my expectations and was worth every penny. Highly recommend!

Great picture and substantially lighter than the last 86” LG we bought

ARE YOU KIDDING ME??!!! Just wanted to get your attention because I've never seen a more proficient, polite, and professional supervisor in sooo long! And then here came Ryan from your Washington UT store. I am a Customer Service Manager and am passionate about it, and when I see someone so fierce and top notch, I get excited because it's very very rare. Please acknowledge this associate and buy him lunch! I truly hope you know what you got in Ryan, and I truly hope you take good care of this "class act". He's a rock star! Thank you!

I had purchased a TV a month before this TV. I had many problems and was told by Xfinity's tech that it was not the remote but the TV. I called Best Buy's tech and he called for me to Best Buy and the following week Best Buy replaced the TV with another brand new TV, no arguments, just stood behind their product and replaced the TV. The second new one is working great. Thanks Best Buy for replacing the TV. You have been true professionals.

We heard rave reviews from a family member who has this tv so, after talking with a geek squad team member we decided to get it for ourselves. The color is amazing and the resolution is great. We went from a 77” to an 86” and so glad we did. So happy with the purchase.

This LG 86” UA77 Series is a fantastic deal for what you get. The 4K UHD picture is sharp and vibrant, and LG’s AI processing really makes the colors pop. The interface is fast and easy to use with no lag from the remote. The sound from the built-in speakers is decent, but I’ll probably add a sound bar later. I mounted it on the wall, and because it’s a big TV, you’ll definitely need a second person to help. Overall, very happy with the $800 price — it feels like a premium TV for much less.

I am absolutely blown away by the picture quality on this LG TV! The colors are vibrant, and the blacks are incredibly deep, making movies look like a theater experience. The interface is smooth and very easy to navigate. Highly recommend!

What a BIG value this TV is. 86 inches of clear detailed picture. I had a 75 inch Sony TV and it was good, but I'm getting old and wanted something bigger. This came along at a good price so I'm paying it off in 24 months at NO interest. Figure I will hardly miss the small payment. Usually, I have a small regret on my big purchases, but not this time. A good buy! Oh, the Best Buy guys who installed it were great too.

For the money this is a very good tv great picture would buy again

Love LG products. The visuals and sound are great for movies and shows. The 86inch screen fits well in our living room. Also, for gaming the visuals do pop. Will definitely recommend for someone who wants this at a decent price.

Amazing, good quality and the best part was the price

Purchased the unit to place n the living room, exceptionally great quality, better than being at the theater. Overall dynamic’s; excellent color, sound, exceptional value for the cost.

Hard to go wrong with a price like this - The TV is fantastic for an entry level unit - It does everything I need, and looks great from all angles - The remote is super cheap and poorly designed (surprising, as I love LGs higher level TV remotes) - and its odd having only 3 HDMI ports - Sound is also very weak, but for a $600 TV you shouldn't expect more.

Great experience overall. The staff was friendly, welcoming, and very helpful. The TV quality is excellent with a clear, sharp picture and vibrant colors. Highly recommend.

Excellent TV. Would suggest! I bought this for an anniversary gift and my husband is very pleased with the first quality. The perfect addition to his man cave.