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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 388 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers enjoy the excellent picture quality, which is a frequently praised aspect of the product. They also appreciate its convenient size, easy setup, light weight, and appealing design, alongside smooth performance and a responsive processor. However, some customers have noted that the volume level could be louder and the operating system can be a bit slow.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 388 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality we love it nice purchase for the bedroom .

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    LG 86 inch smart TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture better sound LG 86 great tv!!!!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Happy with purchase .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and picture quality. Definitely recommend it. Good price point

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    My 86er life good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new tv from Best Buy it’s awesome and fit in my bedroom like a glove.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture at great price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the picture quality especially at the price point!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Lg smart tv 86"

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful good quality tv, the colors are so bright, we love it

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    LG TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    86” LG TV we did a good purchase it looks great and has a real good picture quality for the price

    I would recommend this to a friend
  • Pros mentioned:
    Setup ease

    Rated 5 out of 5 stars

    Great buy from Best Buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice unit looks great and easy to operated overall very happy for the purchase

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Lg. Tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this tv. Replaces a 60 inch. Nice picture. Feel likes I'm at the movies

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    LG 4K TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture. Sound’s adequate. Easy set up and navigation .

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Christmas present

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The image is good for the price. The sound could be better. Overall good tv!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good Quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality TV, when first plugged in it took a moment for picture to get adjusted to streaming but has worked great since

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG 86 inch clash UA 77 series LEDAI one 4K UHD sma

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s the perfect TV for the needs that I had. I purchased the TV because my 65 inch TV had went out after about 10 years and it was a LG so I decided to purchase the same brand but a bigger model and so far so good thanks a lot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    100% GREAT TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy pickup, easy install, easy connectivity, lots of connection options, great price on sale & fit perfectly where I planned.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only cons , are the remote control buttons are not intuitive, have to turn on lights to check the right one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Living room

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product easy set up and the best buy sale associate was very helpful

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    You get what you pay for! I got 86” but not qualiy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price you get big (86”) but not quality. You either get price or quality! I took price so I got wait I paid for! You don’t get very much quality unfortunately with 60hrz lcd panels but 120hrz is twice the price!

    I would recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hello there. We understand your inquiry regarding the picture quality and refresh rate of your LG 86 Class UA77 Series LED AI 4K UHD Smart webOS TV. We appreciate you sharing your experience with the 60Hz panel.
      https://www.bestbuy.com/product/lg-86-class-ua77-series-led-ai-4k-uhd-smart-webos-tv-2025/JJ8VPZTRCL
      For further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com. We appreciate your patience. —Renzo LG

  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome purchase! Get this TV!!!! So glad we made the purchase!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ricky B LG T.V

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome selection!!! I recommend buying this television.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Picture quality

    Rated 5 out of 5 stars

    I love this tv!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m extremely happy with this LG TV — it has honestly upgraded my entire viewing experience. The picture quality is stunning, with bright, vibrant colors and sharp detail that make everything look incredibly lifelike. Whether I’m watching movies, streaming shows, or playing games, the display is crisp and smooth, and the contrast makes dark and bright scenes look balanced and clear. The sound quality is surprisingly good for a flat-screen TV. The audio is clear and full enough that I don’t always feel the need for external speakers, though it pairs easily with a soundbar if you want to enhance it even more. I also love how fast and responsive the smart TV features are. Apps open quickly, streaming is seamless, and navigating the menu is simple and user-friendly. The design is sleek and modern, with thin bezels that make the screen feel bigger and more immersive. It looks stylish in any room and feels very well built. Setup was quick and straightforward — I had it connected to Wi-Fi and ready to stream in minutes. The remote is intuitive and easy to use, and I appreciate how customizable the picture and sound settings are. Overall, this LG TV delivers excellent performance, beautiful visuals, and reliable smart features all in one package. It’s perfect for everyday viewing as well as movie nights or gaming. I would absolutely recommend it to anyone looking for a high-quality television that combines style, performance, and ease of use.

    I would recommend this to a friend