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Customer Ratings & Reviews

Your price for this item is $749.99
The comparable value price is $1,099.99

Customer reviews

Rating 4.7 out of 5 stars with 255 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers highly value the excellent picture quality of the 86” Class UA77 Series LED AI 4K UHD Smart webOS TV (2025). Many comment on the awesome viewing experience and clarity of color. The superb image quality is a consistently praised aspect of this television. No significant drawbacks were reported by customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 255 reviews
  • Rated 5 out of 5 stars

    Amazing for Gamers! Needs Audio set!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing TV for gaming! I play on an Xbox Series X, and the integrated "Game Optimizer" menu is amazing. You can easily swap between pre-set picture and audio options to best fit your genre of game, making each session the highest quality available! My only complaint is that without a soundbar, the audio is horrific, if not unusable. I use a gaming headset so it isn't an issue, but if you want to game or view movies without a soundbar or headset, it sounds like someone playing their cell phone into a tin can.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Not bad for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely happy, this is a gift to my husband an upgrade for his 70 inches. We’re surprised. it’s huge difference is size from 70 to 86.

    I would recommend this to a friend
  • Pros mentioned:
    Setup ease

    Rated 5 out of 5 stars

    An Excellent TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased wit my 86” LG UA77 series LED AK UHD smart web OS TV. It is easy to operate and very easy to access the apps set up that I need.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV, great technology, great perks.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is excellent! I didn’t know that LG TV’s have 350 channels. That was a nice extra surprise. Picture quality is great and it has very dynamic compatibility features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    RYAN!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ARE YOU KIDDING ME??!!! Just wanted to get your attention because I've never seen a more proficient, polite, and professional supervisor in sooo long! And then here came Ryan from your Washington UT store. I am a Customer Service Manager and am passionate about it, and when I see someone so fierce and top notch, I get excited because it's very very rare. Please acknowledge this associate and buy him lunch! I truly hope you know what you got in Ryan, and I truly hope you take good care of this "class act". He's a rock star! Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home Theater Experience at Its Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this 86” LG Smart TV! The picture quality is stunning, bright, clear, and incredibly detailed. The colors pop, and the size makes movie nights and sports feel like a theater experience at home. The sound is solid, but pairing it with a soundbar takes it to the next level. The smart features are easy to navigate, apps load quickly, and the remote is very user-friendly. Overall, this TV exceeded my expectations and was worth every penny. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Incredible 86" TV – A Must-Have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is absolutely worth the investment! The picture quality is stunningly crystal clear, providing an immersive viewing experience. I especially love the sports mode; it truly makes you feel like you're watching live events. If you're considering a large-screen TV, this one definitely enhances both everyday viewing and special occasions. Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    bright

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always great love picture and always good view i know lg is great always thank u

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect for Home Cinema with Small Space

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgrading to the LG 85-inch has completely transformed my living room into a home cinema. The 4K resolution is stunningly sharp, delivering vibrant colors and incredible detail that make every scene pop. Despite its massive screen size, the image remains crisp with no loss in quality. The AI Sound Pro features are a game-changer; the TV automatically optimizes audio based on what I’m watching, creating a deep, immersive surround sound experience without extra speakers. It’s the perfect blend of massive scale and refined technology. Highly recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacing a TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had purchased a TV a month before this TV. I had many problems and was told by Xfinity's tech that it was not the remote but the TV. I called Best Buy's tech and he called for me to Best Buy and the following week Best Buy replaced the TV with another brand new TV, no arguments, just stood behind their product and replaced the TV. The second new one is working great. Thanks Best Buy for replacing the TV. You have been true professionals.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    LG 86” 2025 LED AI 4K

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We heard rave reviews from a family member who has this tv so, after talking with a geek squad team member we decided to get it for ourselves. The color is amazing and the resolution is great. We went from a 77” to an 86” and so glad we did. So happy with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TVS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear picture and easy to understand lots of features on this model of LG TV model.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Value for a Huge 86” TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This LG 86” UA77 Series is a fantastic deal for what you get. The 4K UHD picture is sharp and vibrant, and LG’s AI processing really makes the colors pop. The interface is fast and easy to use with no lag from the remote. The sound from the built-in speakers is decent, but I’ll probably add a sound bar later. I mounted it on the wall, and because it’s a big TV, you’ll definitely need a second person to help. Overall, very happy with the $800 price — it feels like a premium TV for much less.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    [email protected]

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was great ,the sales person did a great job he was very knowledgeable

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Nice size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this TV in my living room. The picture and sound are so clear.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    the best 86" TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a very good TV; it's a store that sells very good quality products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good performance and picture. We play some games and picture has been good. Speakers are pretty good, I was thinking we may have to get a soundbar but we don't. I couldn't believe the price for this size of Television.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV at a wonderful price!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a BIG value this TV is. 86 inches of clear detailed picture. I had a 75 inch Sony TV and it was good, but I'm getting old and wanted something bigger. This came along at a good price so I'm paying it off in 24 months at NO interest. Figure I will hardly miss the small payment. Usually, I have a small regret on my big purchases, but not this time. A good buy! Oh, the Best Buy guys who installed it were great too.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing dispay and sound quality from the OG makers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am absolutely blown away by the picture quality on this LG TV! The colors are vibrant, and the blacks are incredibly deep, making movies look like a theater experience. The interface is smooth and very easy to navigate. Highly recommend!

    I would recommend this to a friend
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