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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 3681 reviews

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95%
would recommend
to a friend

Customers are saying

Customers are impressed with the 8x External Double-Layer DVD±RW/CD-RW Drive's ease of use, compact size, and affordable price. Many appreciate its performance and compatibility with various devices, along with its lightweight and slim design. While some users noted minor issues with noise levels, software, and initial installation, the positive feedback on the drive's functionality and portability outweighs these concerns. Overall, the product receives high praise for its convenience and value.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 176 Showing 3,501-3,520 of 3,681 reviews
  • Rated 3 out of 5 stars

    okay but a little flimsy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this product is okay, it works for what I need it but seems a little flimsy. I am okay with it but in hind sight would spend more money for the one without the tray.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Would not play movie DVDs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't know if it was the Toshiba laptop or Windows 8.1. Thinking the drive was defected, store personnel tried another drive (same model). Same results. Returned.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not Good for a Mac

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was told, as well as was on the packaging, that this would be compatible with a MAC, but it was not. So I returned it within the 15 day period for a full refund.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 2 out of 5 stars

    Good DVD player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good external DVD player for the price. It would be good if it could be stood up rather than lying flat on the desk top.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Useless for what I needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was told that this would work with my laptop however the laptop wouldn't recognize it. After troubleshooting to no avail, I returned it for a refund

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Service associate mislead purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Drive is not compatible with windows 8 that was the only thing i asked for

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for a daughter who has a convertible PC but lacked DVD player / writer. Works great however was very difficult to load software onto PC.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Needs software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the drive and the hardware works great but can't use it as a DVD drive to watch movies without a dvd software. DVD software not included.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent portable DVD drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a pretty good portable DVD player. The only downfall it that the CD portion has a open and close function that does not seem very sturdy.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    no problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because I have already replaced the dvd player in my laptop once .this is much more convenient than replacing the internal HD

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    awful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    recieved open box then when i connect it connects to laptop but will not read a DVD/CD piece of junk then they did not want to exchange

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    OK machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not download the disk with the machine Took the 1st one back and the new one had the same problem Had to get the drivers off the net

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Didn't work with my surface.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't work with Surface because it stated not enough battery power. Haven't had a chance to see if it works when Surface is plugged in.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for music downloads. It works great for a computer that doesn't have its own drive.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Completes my Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Forgot I needed A DVD/CD player when I purchased my new laptop.. This does the trick. can use it when needed but not taking up space

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Needs better controls

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to work ok but with windows8 there is no control panel to access the features. When I plug it in it will let me see the files ok.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not work with laptop I purchased with it and when I purchased my laptop, this product came up but yet they are not comparable

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great for the Windows Surface Pro.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product seems to meet my needs thus far. However, this is my first portable DVD drive. Also, the price could be much lower.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Spend the Extra Money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheap and low quality DVD Player. If you are buying this for your Mac then spend the extra money and go with Apple brand.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Flexible but hard to read at times

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure how much is me not used to Windows 8 and how much is related to the amazing resolution and some applications inability to scale properly the DPID, but I'm getting frustrated with not being able to read things that worked well on my last machine. It is a beautiful machine and works fabulous in so many apps - but it is beyond frustrating when it doesn't work that I'm thinking of ditching it...

    No, I would not recommend this to a friend