Customer Ratings & Reviews
- Model:
- AP70NS50
- SKU:
- 1802033
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers commend the 8x External Double-Layer DVD±RW/CD-RW SuperMulti Blade Drive for its ease of use, performance, and broad compatibility. Its compact size, speed, design, and lightweight nature are also appreciated, along with its quiet operation. The DVD drive functionality receives positive feedback, while some customers express reservations about the software requirements.
This summary was generated by AI based on customer reviews.
Is not compatible with my new MacBook Pro
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I did an extensive amount of research and spent a vast amount of time online with a Best Buy employee in a long chat session that stated this was compatible with my new MacBook Pro. It is NOT!
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thanks for sharing your feedback with us. We understand how important it is for your LG Portable DVD Rewriter (AP70NS50) model, to work seamlessly with your MacBook Pro. While this external drive is designed to be compatible with Mac OS (10.7 and higher), some newer MacBook models may require a USB-C adapter or additional driver support. We recommend checking for any available firmware updates on our LG support website to ensure compatibility. Please send us a private message on social media @LGUSSupport, and we’d be happy to assist further. ^Juvy
Will not work with chrome book
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this item along with a new chrome book hoping to expand the use of the chrome book during the quarantine. I was very surprised when I learned this dvd drive will not work with any chrome platform. Now I can't even return it and the box is not even opened. Be aware And be careful to do your own research before buying accessories or packages Best Buy on line does not provide any help with equipment compatibility issues. But since the stores are closed during the quarantine you may not get the help you may need.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
LG 8 external drive
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Device doesn’t work well with Apple products. I’m sure it’s an excellent device for PC. Not recommended for Apple
No, I would not recommend this to a friend- Cons mentioned:Software
Poor Performance
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This drive comes with software that bogs down your computer and the speed for reading CDs or DVDs is extremely slow. I had issues with most media's performance.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .please call our Customer Support so we could assist you on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
we were sold the wrong external drive
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.we were sold a drive intended for an internal application and we needed an external drive
No, I would not recommend this to a friendReview
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I tried everyway there was to burn a cd and i just cant figure out how
I would recommend this to a friendgreat price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good, middle of the road pricing, I will continue to use and update comments if any issues arrive.
I would recommend this to a friendIt stopped working the first week.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It stopped working the first week . hardware issues. They replaced it. Have not had the opportunity to use it again.
No, I would not recommend this to a frienddoes the job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.does the job....install seems like a lot of software....guess that's added value LOL
I would recommend this to a friendNOISY
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was a bit noisy and doesn't seem as solid of construction as the super drive
No, I would not recommend this to a friendDoesn’t play DVDs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I may have researched this product incorrectly as I wanted this to play DVDs - It does not
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hi Marie, thank you for the feedback! I will definitely pass this along to our research and development team. Should you need further assistance, please reach out to our computer specialist at 1-800-243-0000.
Wanted a disk drive to go with new all in one
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Appears to be a good unit, still haven't had time to hook it up yet, it was highly recommended by sales associate,
I would recommend this to a friendNot for me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just was not for me as I work on a mac. Not sot say others would not enjoy but wasn't for me
No, I would not recommend this to a friendDoes the job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It works for what I bought it for. It is not anything special and had a dard time watching movies on it.
No, I would not recommend this to a friendDecent extension to my computer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent extension to my computer,since it didnt come with a drive included.
I would recommend this to a friendDvd drive
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like thus product but it doesnt play cd software
I would recommend this to a friendNah
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Seemed clunky out of the box and had a few issues to get it to work. Took it back for the Apple version
No, I would not recommend this to a friendUseless DVD
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can't figured out how to use it, the instructions are in another language and I work in tech support.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Tony. Thank you for sharing your experience with us. We understand your concern about the instructions that are in a language that you're not familiar with, especially when you rely on clear guidance to set up and use your LG DVD Drive (AP70NS50) model.
We recommend checking the LG website for the user manual in your preferred language. For quick guidance, you may visit this link: https://www.lg.com/us/support/product/lg-AP70NS50.AUSR10B. If it's not available there, feel free to send us a private message on social media @LGUSSupport with your model and we can help provide you with the right instructions or assist you step by step on how to use the product.
We’re here to make sure you can get the most out of your device. ^Juvy
Waste of money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Couldn't get product to copy dvd. Ended up using software through my pc
No, I would not recommend this to a friendSlow and inconsistent
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've only just started using it and not only is it very slow just simply copying pictures from a CD to my computer it also frequently stops responding. when it does transfer it will transfer some and then say it can't transfer others that are the same JPG files as the ones that was already transferring. Definitely returning.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team.We apologize for any inconvenience this caused. ^Venette