Customer Ratings & Reviews
- Model:
- AP70NS50
- SKU:
- 1802033
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers commend the 8x External Double-Layer DVD±RW/CD-RW SuperMulti Blade Drive for its ease of use, performance, and broad compatibility. Its compact size, speed, design, and lightweight nature are also appreciated, along with its quiet operation. The DVD drive functionality receives positive feedback, while some customers express reservations about the software requirements.
This summary was generated by AI based on customer reviews.
Ripping DVDs
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works fine for ripping DVDs to Plex server. A little slow but works
I would recommend this to a friendPlug & play does not work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.New Windows 10 computer would not recognize device. Had a hard time finding device drivers.
No, I would not recommend this to a friendAdequate
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works well for R/W operations. No driver for playing movies.
No, I would not recommend this to a friendVery slow
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am not happy with this purchase but did not want to drive total of two hours to return it. First of all when I took it out of the box, the covering on the top of unit was all bubbled and will rip soon. It is also a very slow working unit. It takes forever to get something loaded
No, I would not recommend this to a friendaverage at best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had a difficult time getting the drive to power up. The power cord is short and the drive locations are limited. I had a problem operating the tray opening and closing.
No, I would not recommend this to a friendFragile
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very fragile and not to much information about their use. and price ways the best.
No, I would not recommend this to a friendHardware worked, Software was confusing
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked as advertised...almost. The DVD software was VERY difficult to use and was full of upgrade purchases to do more than we needed. We only wanted to have the ability to play DVDs on a laptop that did not have a DVD player built in.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport. We apologize for any inconvenience this caused. ^Venette
Not as easy as I hoped
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works well but wasn't zs easy to set up as I had hoped.
I would recommend this to a friendDVD
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It wouldn’t let me watch a movie cause I had pay a month for it to work it should been free to run a movie on this and I return this cause doesn’t play blue ray dvds I do not recommend this
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
No blu ray
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.thought it had blu ray capability bit found out it did not, ended up returning it.
I would recommend this to a friendToo expensive
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth the price that you get easy to carry about it
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .If there is anything we can do to assist you and provide solutions to improve your experience to 5 stars, please contact LG Support via any of the below options:
Phone: 1-800-243-0000
LiveChat or Email: www.lg.com/us/support/chat-and-email-information
Facebook Messenger: https://www.facebook.com/LGUSA/
Twitter: @LGUSSupport
Thank you for being part of the LG family.
Would not buy again
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought 3 weeks ago taken back to Best Buy twice. No one seems to know how it works with Mac computer.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hello there, JamesT. Thank you for sharing your experience with us. We understand your inquiry regarding the LG AP70NS50 External Drive and the difficulties in getting it to work with your Mac. Since the purchase was made through Best Buy, we recommend reaching out to them directly for further assistance or return options.
https://www.bestbuy.com/site/lg-8x-external-double-layer-dvdrw-cd-rw-supermulti-blade-drive-silver/1802033.p?skuId=1802033
If you’d like us to take a closer look, feel free to send us a private message on Social Media @LGUSSupport and we’ll be happy to help. —Renzo
Good product, bad software
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought and havent been able to figure the software out. Cant even use it,
No, I would not recommend this to a friendIt's an external drive.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had to get an external CD drive because the computer didn't come with one built into it.
I would recommend this to a friendNo Good
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Could not use it. Once I got everything working, LG wanted me to buy extra protection before I could use it. I therefore disconnected it and returned. Found another that was compatible to my HP Laptop.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .This is unfortunate. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. We hope that you will consider LG for your product needs in the future. We apologize for any inconvenience this caused. ^Venette
Did the job well.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It worked very well to transfer files from a disk to my computer.
I would recommend this to a friendNot what I spected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works only on computer, doesn't connect to any other usb electronics
No, I would not recommend this to a friendNothing against this drive
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just hate that they can't make a thin laptop with a disc drive.
I would recommend this to a friendhaven't used
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this product because of promotion at time of other purchase
I would recommend this to a friendIts functional as a replacement for the broken dri
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Functional as a replacement drive on my laptop, works well.
I would recommend this to a friend