Customer Ratings & Reviews
- Model:
- AP70NS50
- SKU:
- 1802033
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers find value in the 8x External Double-Layer DVD±RW/CD-RW SuperMulti Blade Drive's ease of use, performance, and compatibility. Many appreciate its compact size, satisfactory speed, and appealing design, as well as its lightweight nature and quiet operation. The primary concern mentioned by a few customers relates to the software requirements.
This summary was generated by AI based on customer reviews.
NOOO
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Stay away from this! Not a good product at all!!!!!
No, I would not recommend this to a friendgood product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Thanks for asking i really enjoy having the USB port
I would recommend this to a friendCan't install driver
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've tried multiple times to install this item on my Surface Pro 3 and it keeps giving me a power surge on my USB port. The recommended work around is not viable since the Surface Pro 3 only has one USB port. Seriously regretting my purchase of this external DVD/CD drive.
No, I would not recommend this to a friendNot Very
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review."This isn't very compatible with MacBook Pro. Customers looking for a External Drive for your MacBook Pro, I HIGHly suggest staying with Apple Brand products. On The exterior of the box/packaging, it has the Mac compatible, if it is - it's not very easy, you have download additional software and get an additional wire adapter"
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear of your experience with your unit. Please know that we are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. We hope that you will consider LG for your future product needs. For the latest updates on LG Burners/Drivers, please https://www.lg.com/us/burners-drives. You can always reach out to LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook (https://www.facebook.com/LGUSA/) with any product questions or concerns. We apologize for any inconvenience this caused. ^Daphane
Used it once before it asked for more money
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When I first got it, it needed an update and now I can't watch my movies because I have to pay another 50.00 for another update.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for taking the time to provide your feedback. We will share this with our research and development teams for future improvements.^Venette
Dissatisfied
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Dissatisfied, it is a poor product, noisy, extremely slow, I feel that I have paid for a product that should be superior for an inferior one, I do not advise anyone, when he is recording he feels that he is doing well and he keeps asking for a track, Another detail, I never understood why it brings a double cable with the same function, the electrical connector brings two equal extensions in the same connector, I never asked for it, I have engraved double-sided disc in a few words it's a bad product
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear you are dissatisfied with your unit's performance.If you'd like to discuss more, please reach out to our Customer Support Team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Ok, but not compatible with Mac
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good drive, but not compatible with MAC. CD that comes with software and drivers are only for Windows. You would have to purchase/download 3rd party software to be able to fully utilize this drive on Mac
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .The AP70NS50 is compatible with the following operating systems: Windows 7, Windows 8, Windows Vista™, Windows XP, Mac OS® X. If you need assistance with this drive please reach out to a computer specialist for assistance by calling 800-243-0000. ^CP
Haven't been able to get this to work properly
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this to because my current pc doesn't have dvd/cd drive. I have tried several times to get it work with no success. I put dvd in and nothing happens. I would have taken this back but I didn't notice the short time I had to return it. The casing is nice perhaps it will now serve as a costly cup coaster.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products.We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
WILL NOT LOAD WITH WINDOWS 10
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.BETTER CHECK IF YOIU HAVE WINDOWS 10, DOESN'T WORK LIKE IT SHOULD. CD THAT CAME WITH IT IS THE PROBLEMS FROM WHAT I CAN SEE.
No, I would not recommend this to a friendDevice Does not work
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the only instructions are "plug it in" and nothing available downloadable. mine only plays music CDs despite "windows Device manager" saying item is working properly. it does not even load the disc that comes with it. Now i have to drive 50 miles to return it.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit is not working as designed. We are continuously working to improve the quality of our products, availability while anticipating market demands that drive customer satisfaction. If the problem hasn't resolve, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. We apologize for any inconvenience this caused. ^Venette
What movie?
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It wouldn't play the DVD. It kept going to file. What file? I just wanted to watch movies.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your feedback on your LG DVD (AP70NS50) model. We understand how disappointing it can be when technology doesn't work as expected, especially when all you wanted was to enjoy your movies. We strive to provide high-quality products exceeding our customers' needs and expectations. In the meantime, ensure your firmware is up-to-date. Make sure the discs that you try are inserted correctly and title-side up. For more information, visit https://www.lg.com/us/support/help-library/bluray-discdvd-playback-issues-or-disc-stuck-bluray--1430839720368. If you need more help, please reach out to us on social media @LGUSSupport. ^Juvy
Not very easy to use.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not very easy to use. They want you to down load a few things that you may not even need. I spent couple days on it. And gave up and used my old one
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to see you are having trouble using your disc drive. For assistance, please give our computer specialists a call at 800-243-0000. ^CP
Very touchy reader.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This reader had problems reading cd's if there was any scratch or fault in the cd. I often rent books on cd from the library and cds that my lap-top or car reader would have no problem with were not processed by this drive unless cleaned and polished, if then. I will probably return it.
No, I would not recommend this to a friendBuying cheap
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Buy cheap that’s exactly what you’re getting. Cheap.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We want to thank you for taking this time to communicate with us about your experience. Thank you so much for taking the time to provide feedback. If you need more assistance with your LG product, please send us a private message on Facebook or Twitter using @LGUSSupport and include your contact info, or call us at (800) 243-0000 and we'll be happy to assist. ^James.
doesn't work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tried calling 800 number listed; get recording number not in service. Tried sending email: site doesn't exit. Couldn't get DVD to play disk. This is the second one I tried, thought the first one was defective, know it seems the model doesn't work.
No, I would not recommend this to a friendstillinthebox
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.have not used it yet. not even installed it so I could not fairly review it
I would recommend this to a friendBrand response from LGAnswers
Posted .you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000. ^Venette
will not play on my mac
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is not compatible with my MacBook pro. I exchanged for it another LG writer and that doesn't work. I WILL NEVER BUY ANOTHER LG WRITER/DVD PLAYER FOR MY COMPUTER.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for your review of this disc drive. I am sorry to hear that you are having trouble using the drive. So that we can better assist you with your concerns, we ask that you please contact us and speak with a LG Customer Service representative. You can contact our Computer Specialists by calling: 1-800-243-0000. The LG Community Forum is also a great resource for getting help from other LG customers: https://lgcommunity.us.com/ Thank you for your review and allowing us the opportunity to assist you with your disc drive. ^CP
Didn't like
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn't like this one I was putting music cds on my laptop and it kept one inside and would not eject it I went to Best Buy and they helped me to get back my cd.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
not what i exspected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I can't figure out how to use this. Tried to extract files from a DVD and make a copy for safe keeping. Guess I need to read more on the help files.
No, I would not recommend this to a friendLG external double layer DVD+RW/CD
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible device..can’t get it to play a movie…have to click on a map what area we are in…clicked on what I thought was North America…tells me I can only change location 4 more times. Hawaii is not included on the picture of the map.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette