Customer Ratings & Reviews
- Model:
- AP70NS50
- SKU:
- 1802033
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers commend the 8x External Double-Layer DVD±RW/CD-RW SuperMulti Blade Drive for its ease of use, performance, and broad compatibility. Its compact size, speed, design, and lightweight nature are also appreciated, along with its quiet operation. The DVD drive functionality receives positive feedback, while some customers express reservations about the software requirements.
This summary was generated by AI based on customer reviews.
What movie?
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It wouldn't play the DVD. It kept going to file. What file? I just wanted to watch movies.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your feedback on your LG DVD (AP70NS50) model. We understand how disappointing it can be when technology doesn't work as expected, especially when all you wanted was to enjoy your movies. We strive to provide high-quality products exceeding our customers' needs and expectations. In the meantime, ensure your firmware is up-to-date. Make sure the discs that you try are inserted correctly and title-side up. For more information, visit https://www.lg.com/us/support/help-library/bluray-discdvd-playback-issues-or-disc-stuck-bluray--1430839720368. If you need more help, please reach out to us on social media @LGUSSupport. ^Juvy
Buying cheap
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Buy cheap that’s exactly what you’re getting. Cheap.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We want to thank you for taking this time to communicate with us about your experience. Thank you so much for taking the time to provide feedback. If you need more assistance with your LG product, please send us a private message on Facebook or Twitter using @LGUSSupport and include your contact info, or call us at (800) 243-0000 and we'll be happy to assist. ^James.
doesn't work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tried calling 800 number listed; get recording number not in service. Tried sending email: site doesn't exit. Couldn't get DVD to play disk. This is the second one I tried, thought the first one was defective, know it seems the model doesn't work.
No, I would not recommend this to a friendstillinthebox
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.have not used it yet. not even installed it so I could not fairly review it
I would recommend this to a friendBrand response from LGAnswers
Posted .you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000. ^Venette
will not play on my mac
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is not compatible with my MacBook pro. I exchanged for it another LG writer and that doesn't work. I WILL NEVER BUY ANOTHER LG WRITER/DVD PLAYER FOR MY COMPUTER.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for your review of this disc drive. I am sorry to hear that you are having trouble using the drive. So that we can better assist you with your concerns, we ask that you please contact us and speak with a LG Customer Service representative. You can contact our Computer Specialists by calling: 1-800-243-0000. The LG Community Forum is also a great resource for getting help from other LG customers: https://lgcommunity.us.com/ Thank you for your review and allowing us the opportunity to assist you with your disc drive. ^CP
not what i exspected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I can't figure out how to use this. Tried to extract files from a DVD and make a copy for safe keeping. Guess I need to read more on the help files.
No, I would not recommend this to a friendDidn't like
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn't like this one I was putting music cds on my laptop and it kept one inside and would not eject it I went to Best Buy and they helped me to get back my cd.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Didn't need it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We bought it for a computer withno disk drive. I couldn't get it to play my cd's. We ended up returning it with that computer.
No, I would not recommend this to a friendWill not download
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Best Buy sales attendant said that this would work for my MacBook Pro, but it does not recognize it and it says that it is not compatible for my MacBook Pro. So very upset about this was of money and time to purchase this item.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear of your experience with your unit. Please know that we are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. We hope that you will consider LG for your future product needs. For the latest updates on LG Burners/Drivers, please https://www.lg.com/us/burners-drives. You can always reach out to LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook (https://www.facebook.com/LGUSA/) with any product questions or concerns. We apologize for any inconvenience this caused. ^Daphane
Sent it back to the store
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just didn’t like it. It was loud and an extra expense on took my MacBook Pro.. took it back to the store.
No, I would not recommend this to a friendLG external double layer DVD+RW/CD
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible device..can’t get it to play a movie…have to click on a map what area we are in…clicked on what I thought was North America…tells me I can only change location 4 more times. Hawaii is not included on the picture of the map.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Slow compared to what I was told at the store.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wish the computer was a bit faster. It takes a while to load even though it is brand new. The updates take too long.
No, I would not recommend this to a friendWorks but difficult to use
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Challenging to navigate and image quality not great. Sound is good and it does record ok
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to see you are having difficulty using your disc drive. For assistance, please give our computer specialists a call at 800-243-0000. ^CP
Not what I hoped for
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Picture quality of the recorded dvd was good but there was a lag and it would only record 28 minutes.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear this drive did not meet your expectations. We would be happy to have our computer specialists assist you with any questions or issues you have with your drive. Please give us a call at 800-243-0000 so we can help you. ^CP
wasted my money..quit working on my 4th time
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i only used this 3 times within 6 months after i bought it and it quit running right of reading any disk and the disk that it came with would not even read it when i tried to use it the fourth time. and it was never damaged.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We work continuously to improve the quality of our products and anticipate market demands
that drive customer satisfaction. Your feedback is important to us and your concerns
will be shared with our marketing and product teams. If needed, you can contact our Customer
Support at 800.243.0000 for further assistance.^Venette
Not easy to use with the Lenovo Yoga
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This may be GREAT item, but I can't find out. My new Lenovo Yoga does not mesh well with this device. I had to pay to download software to support it and still does not work.
I would recommend this to a friend- Pros mentioned:Compatibility
It got the job done
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This did player was compatible with my Mac that didn't come with a DVD player.
I would recommend this to a friend Sorry
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had to take it back. Didn't work great out of box and felt poorly made.
No, I would not recommend this to a friendYou get what you pay for
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The item feels very cheap and like it could break. After multiple attempts (and wasting several discs) I was unable to successfully burn a DVD. I ultimately returned this item.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Venette
I did not get to use it at all
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had to download a file and it kept popping up. I kept downloading it and following the steps but it would restart the whole process. Once I finally got it, it would not play any DVD. Sadly, I past the return time frame so I’m such with this thing!! Waste of money.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .What you have described is far from what we expect. We would be more than happy to look into this issue for you. Our support team is available by calling 800-243-0000. ^CP