Customer Ratings & Reviews
- Model:
- AP70NS50
- SKU:
- 1802033
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers find value in the 8x External Double-Layer DVD±RW/CD-RW SuperMulti Blade Drive's ease of use, performance, and compatibility. Many appreciate its compact size, satisfactory speed, and appealing design, as well as its lightweight nature and quiet operation. The primary concern mentioned by a few customers relates to the software requirements.
This summary was generated by AI based on customer reviews.
DVD/CD RE
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Actually I am having trouble getting it to work. I may be returning it.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for taking this time to communicate with us about your LG DVD/CD Player. We'd love to get a better understanding of the issue and what we can do to rectify it. Please send us a private message on Facebook or Twitter using @LGUSSupport, including your model and serial numbers of the player, or call our Customer Service at (800) 243-0000, as it'll be our pleasure to assist you further. ~Rita
Cats 54:10
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don't know why LG products don't work that well with other products but they don't so I did waste my money and I won't be buying LG products anymore
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear you are dissatisfied with your unit's performance.If you'd like to discuss more, please reach out to our Customer Support Team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Dvd
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Returned it did not work for me it is only 2.0 USB
No, I would not recommend this to a friendDid not work at all on 15in Mackbook Pro
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got this to use with my new 15 inch Mackbook Pro (Mac OS Sierra ver 10.12.2) It would not install on this computer. I might recommend it for windows.
I would recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear of your experience with your unit. Please know that we are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. We hope that you will consider LG for your future product needs. For the latest updates on LG Burners/Drivers, please https://www.lg.com/us/burners-drives. You can always reach out to LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook (https://www.facebook.com/LGUSA/) with any product questions or concerns. We apologize for any inconvenience this caused. ^Daphane
Didnt work for my MacBook
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have a 2008 MacBook and it flat out did not work. For those of you reading the review - this product does not work for the original aluminum macbook model.
No, I would not recommend this to a friendIncompatible
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Could not get it to work. It was incompatible with my computer
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hello there. Thank you for reaching out to us. We're sorry to hear that you had compatibility issues with your LG AP70NS50 external optical drive and your computer. It's essential to ensure that the drive is compatible with your computer's operating system and hardware.
Here are some steps you can take to address compatibility issues:
Check System Requirements: Review the system requirements for the LG AP70NS50 and ensure they match your computer's specifications, including the operating system (Windows, macOS, etc.), available ports (USB, USB-C, etc.), and system architecture (32-bit or 64-bit).
Update Drivers: Visit the LG website to see if there are updated drivers or firmware available for your external drive. Download and install any necessary updates to enhance compatibility.
Test with Other Devices: If possible, try using the external drive with other computers or devices to rule out any issues specific to your computer.
If you continue to experience compatibility problems, it may be helpful to contact LG customer support for assistance. They can provide guidance on how to address the issue or recommend alternative solutions.
We apologize for any inconvenience you've encountered, and we appreciate your feedback. Your satisfaction is important to us, and we hope these suggestions help you address the compatibility issues with your LG external optical drive. ^Jolly
doesn't work
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I used this for about a week, now it doesn't work at all. Everytime I connect it there's a Problem with device connection to laptop
I would recommend this to a friendBrand response from LGAnswers
Posted .Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers and date of purchase and we will be happy to assist you. We apologize for any inconvenience this caused. ^Venette
Outdated
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Even though it said it was compatible with windows 10 it was not. Did not work at all with my computer
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Not a really great product!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wasted my money on this product! I couldn't get it to work with my MacBook! No instructions came with this product! I should've just bought the Apple CD Drive like I started to at first!
No, I would not recommend this to a friendDon't waste your time.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It would not work with my MacBook pro. The description said it works with both pc and Mac, but it doesn't.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
ugh
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the salesman promised me this item would work for my mac, when I get home I find out that it doesn't work for the updated version.
No, I would not recommend this to a friendNot made for regular television
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It wasn’t what I thought. I bought it for my tv. It’s acting made for a computer.
I would recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Does not for me
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Up to this date, I can not play my videos with this external DVD.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Inconvenienced
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not able to load onto MAC. Drivers were for something else despite stating MAC compatible.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Doesnt get detected,
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I add this drive many times to my mac book pro but it desnt matter what i do, my mac bro doesnt detect it, so its been useless.
No, I would not recommend this to a friendDidn’t last long
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I only had this a few months before my DVDs started getting stuck inside. Had to open the whole thing with a screwdriver.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Let's see if we can get that taken care of for you. Reach out to a computer specialist by calling 800-243-0000 so we can look into this for you. ^CP
Not what I was looking for
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Im sure it is good, just not what i was looking for unfortunately.
I would recommend this to a friendBrand response from LGAnswers
Posted .We are disappointed to see that you were not satisfied with your recent purchase and would like to learn more from you. However, we need to move to a platform that supports back-and-forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and use #VOC, and share your feedback with us. Thank you. ^Jennifer
Not compatible with two of my computers
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I could not get this DVD player to sync up with either a notebook computer of mine or a notebook computer of my daughter
No, I would not recommend this to a friendI would not buy or recommend to anyone. Not even m
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Way too much money for this drive. It’s really really slow
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit is not working as designed. We are continuously working to improve the quality of our products, availability while anticipating market demands that drive customer satisfaction. If the problem hasn't resolve, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. We apologize for any inconvenience this caused. ^Venette
Quit working after a few uses
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It quit working after using it to rip a few cds into iTunes just out of warranty.
No, I would not recommend this to a friend