Customer Ratings & Reviews
- Model:
- AP70NS50
- SKU:
- 1802033
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers find value in the 8x External Double-Layer DVD±RW/CD-RW SuperMulti Blade Drive's ease of use, performance, and compatibility. Many appreciate its compact size, satisfactory speed, and appealing design, as well as its lightweight nature and quiet operation. The primary concern mentioned by a few customers relates to the software requirements.
This summary was generated by AI based on customer reviews.
Great DVD burner
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far the burner has done everything that I wanted it to do!!!!
I would recommend this to a friendGreat Drive but NOT for Surface Pro
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this drive for use with my Surface Pro 3 but the unit won't even load the software because it tells me that it's over the power consumption for my tablet. I know that the SP3 has a normal usb2.0 but this drive just won't work and am disappointed that I have to take it back. Other than this point though, the drive is great quality.
I would recommend this to a friendNice
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was nice, but didn't work for what I needed it for.
No, I would not recommend this to a friendUnreliable
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked for four months and now is useless. Will not accept input of any new DVD or CD. (And no, there is no disc currently in it -- but there's no force eject to get the machinery on the inside to reset.)
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit is not working as designed. We are continuously working to improve the quality of our products, availability while anticipating market demands that drive customer satisfaction. If the problem hasn't resolve, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Venette
Spend Your Money on a Different Product!!!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased A new HP ENVY laptop from BestBuy which needed an external drive. I purchased this LG drive at the advise of the BestBuy salesperson. I've had the drive for a week and have not been able to get it to work with the computer. I'm returning it back to the store today. I have much better things to be doing with my time than having to go back to Best Buy! My advise is to spend your money on anything other than this drive! Unless you don't mind spending hours trying to get it to work with your computer.
No, I would not recommend this to a friendDoes NOT work with new Macbook Pro!!!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this model because it was half the price of the Apple one and the box clearly states that it is Mac compatible.Got it home and could not burn CD's or DVD's on my new Macbook Pro, it keep saying your computer can't read these files. It would however read data CD's. Took it back and got the apple one and was able to instantly upload the same disks that the LG said my computer couldn't read. Spend the extra money if you have an Apple and buy their brand.
No, I would not recommend this to a friendA mess
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very noisy operation but works okvbut it studders when reading dvds
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Understandably, this is frustrating. We are sorry that your units are not working properly. LG absolutely cares and we confidently stand behind our products. Please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution. ^Venette
Disappointed
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I could not get it to work with my surface book I called there customer surface number and they basically said it is not compatible.
No, I would not recommend this to a friendDoes not work with New iMac
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.See other review, they are correct...will not work on Yosemite..called Apple care they agree..will read some cd's but will not write to cd's or DVD's...Apple stated "look for Drivers" I left Window's to leave Drivers behind..LG help line on box just hangs up...not worth HASSLE
No, I would not recommend this to a friendDO NOT WASTE YOUR TIME!!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this several days ago. When it came to install it, there was a driver problem. I went to LG's website, they didin't even have the model number listed as one of their products. I then went to live chat and explained the issue. They informed me that this is a international unit carried by Best Buy but DOES NOT have America support...
No, I would not recommend this to a friendOut of date
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Only works with windows 9 and under, a waste of money.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, JamesJ. Thank you for taking the time to share your feedback on the LG - 8x External Double-Layer DVD±RW/CD-RW SuperMulti Blade Drive - Silver optical drive (AP70NS50) model . We apologize for any inconvenience or frustration you've experienced with its compatibility.
We understand that the limited compatibility of the optical drive with Windows 9 and under may not meet your expectations. We apologize for any confusion or inconvenience this may have caused. To download it's owners manual kindly visit this link: https://www.lg.com/us/support/product/lg-AP70NS50.AUSR10B to obtain more details about your LG product. If you need more assistance with your unit, please send us a private message on Facebook or X (Twitter) through @LGUSSUpport. We look forward to the opportunity to assist you. ^Juvy