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Customer Ratings & Reviews

Your price for this item is $659.99
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The comparable value price is $1,649.99

Customer reviews

Rating 4.7 out of 5 stars with 429 reviews

Rating Filter

Rating by feature

  • Capacity

    Rating 5.0 out of 5 stars

  • Dry Time

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
93%would recommend to a friend

Customers are saying

Customers frequently mention the large capacity, quiet operation, and fast drying times as significant advantages. The steam feature and overall ease of use also receive positive feedback. While most experiences are positive, some customers have noted concerns about the dryer door's sturdiness. The dryer's performance and size are also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 429 reviews
  • Rated 5 out of 5 stars

    Great Washing Machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These machines are my dreams in washing and drying, love them so much

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Turned dryer on and not working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brand new expensive dryer - Turned on and drum didn't turn, now the dryer won't even act like it's drying. The company that is fixing it said the part is on back order. Over 2 weeks now and can't use our brand new dryer. Tried calling Best Buy support to see if we can get a new one or if they can help. Was on hold for 20 minutes and finally hung up. Very frustrating to pay so much money for a dryer and it doesn't work. Also extremely frustrating that I can't get any support from Best Buy. First and last time I buy an appliance from Best Buy.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are sorry to hear that your unit is not working as designed. We are continuously working to improve the quality of our products, availability while anticipating market demands that drive customer satisfaction. If the problem hasn't resolve, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Venette LG

  • Rated 5 out of 5 stars

    Great washer and dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dent in the dryer, was toward the back. Delivery guys were awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roomy was her to do your loads

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The drum is large and I can wash my bedding easily

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it as a bundle and saved but chunk of money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great everyone should have one...its worth the money...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys did and excellent job and were very professional

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice looking easy to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice looking, easy to use, wish it had a button to program a particular wash.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet, efficient, great looking. Glad we got the set.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hoping the steam cycle would eliminate my need for ironing. Steam helps but not a total substitute for ironing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    High end washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer. We do 6 or 7 loads per day and it wears quite well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pricey, but does a great job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of options. Saving on our water bill as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as intended - all is going well - good product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellant choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    no problems on buying this item or using this item.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 1 out of 5 stars

    Don’t waste your money.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is garbage. For the biggest capacity on the market you think it would heat the cloths up out the box right? No way. Cool air and 2-3 cycles until the loads would dry (even then they were damp). Repair came in said it was the motor and it needs replaced. Had this new version purring like a kitten until, now. A couple months later. Blowing cool air out. Again. A piece of garbage for what it costs and how big it is.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette LG

  • Rated 4 out of 5 stars

    Great dryer

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dryer has been amazing clad we purchased replacing our Maytag brand of 15 years

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dryer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice dryer, easy to clean dryer lint tray. Need 7 more characters

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great dryer nice large size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second set of LG washer and dryer. My last one last 15 years. Great product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good so far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as part of a set. It replaced our old dryer well.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the dryer. I have the matching washer but was a little disappointed with the light feature on yhe dryer. You can turn on the light anytime with the washer but cannot with the dyer unless you are starting a load

    I would recommend this to a friend