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Customer Ratings & Reviews

Your price for this item is $659.99
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The comparable value price is $1,649.99

Customer reviews

Rating 4.7 out of 5 stars with 429 reviews

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Rating by feature

  • Capacity

    Rating 5.0 out of 5 stars

  • Dry Time

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
93%would recommend to a friend

Customers are saying

Customers frequently mention the large capacity, quiet operation, and fast drying times as significant advantages. The steam feature and overall ease of use also receive positive feedback. While most experiences are positive, some customers have noted concerns about the dryer door's sturdiness. The dryer's performance and size are also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-429 of 429 reviews
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    LG dryer well worth the investment

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The LG dryer is awesome..highly recommend. The size of the dryer can easily fit a king size comforter with no problems. Well worth the investment.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Washer and dryer purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was fine as usual very pleasant purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Dryer ever.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great dryer well, manufacturer. I highly recommend you purchasing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great dryer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took a little while to get a dryer because of circumstances but once it came Best Buy installed it and it works perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG front loading

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Eccellente product. Never had an issue.the quality is great.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Please read and beware!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot understand why the LG appliances get such high reviews! I bought this washer/dryer set 7 years ago. The motherboard on the washer died at 6 years and 2 months and LG (as well as Samsung, foreign manufacturers) by US law do not have to make parts for these machines after 4-6 years. I trashed my washer due to no part available anywhere in the entire US. For the last 2 years my dryer hasn't been drying a heavy load of laundry (2 blankets) in less than 2.5-3.5 hours. I finally called a repairman who said the controller is dead and irreplaceable (and even if it was replaceable, the part alone is $500) so my dryer is trash. I know that appliances don't last 20 years anymore but at the time, I paid over $2500 for the set and I expected a little better than I got. My incredibly honest repairman told me that LG and Samsung are great tech manufacturers but don't buy their appliances. I'm taking his advice today as I purchase a new dryer. BTW, my Whirlpool top load washer with removeable agitator is awesome. My clothes have been cleaner with this Whirlpool than they ever got with my LG! Looking for a new dryer this weekend. Also, I'm cancelling my Consumer Reports subscription after many years. Shame on them for not exposing the parts availability issues. American manufactured appliances by law must manufacture parts for 10 years!

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thank you for reaching out to us with this review about the LG - 9.0 Cu. Ft. Electric Dryer with Steam and Sensor Dry - Graphite Steel. Service and Product quality is our commitment. It would be our pleasure to help you out with your concern. Please feel free to message us on Facebook or Twitter through @LGUSSupport, and we will be happy to assist you. ^James. LG

  • Rated 1 out of 5 stars

    Unreliable technical advice.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I called the store, and also spoke to Geek squad and to LG itself to verify the dryer drum was Stainless steel to match my new LG washer since online the specs said it was aluminum alloy coated steel, with a SS rear wall. All three assured me it was a SS drum. The dryer was delivered and guess what IT IS NOT STAINLESS STEEL. I don't want this!!!! I need to have it picked up. I am now regretting also ordering a new LG range from BB.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette LG

  • Rated 1 out of 5 stars

    Avoid!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only had it 3 years. I’ve had appliance repair come out three times already. I continuously get dryer D80 airflow errors even though it’s all clean and sensors have been replaced. Now it doesn’t even turn on. I spent $1100 on a dryer that has only lasted 36 months. Additionally, when it used to work, the automatic drying sensing never seemed to work. I constantly had to keep throwing it back in to dry because the clothes was still wet.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport with #VOC or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane LG

  • Rated 1 out of 5 stars

    Stopped working after a year and a half

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked well until it didn't . Now the unit will not power on. Customer service was not helpful. I have googled everything I can and have come up with nothing.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Venette LG