Customer Ratings & Reviews
- Model:
- DLGX8101V
- SKU:
- 5149405
Rating by feature
- Capacity
Rating 4.8 out of 5 stars
- Dry Time
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers highly value the large capacity, fast drying speed, and ease of use of this 9.0 Cu. Ft. Stackable Gas Dryer with Steam and Sensor Dry. The quiet operation and effective steam function are also frequently praised. Many appreciate its overall performance and energy efficiency. Positive feedback consistently highlights the dryer's ability to handle large loads efficiently.
This summary was generated by AI based on customer reviews.
love this dryer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great dryer with lots of useful settings. looks great on the matching pedestal
I would recommend this to a friend- Pros mentioned:Overall performance
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the washer and dryer is very good item and is great when you have lg
I would recommend this to a friend - Pros mentioned:Drying performance
Great Gas Dryer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not only does it dry faster with all the options it works great
I would recommend this to a friend Don't buy any thing from Best(worst) buy!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The machine looked wonderful. Only the installers and delivery guys were a nightmare! The literally left this expensive washer in my driveway for over a week! I was threatened by Best Buy if anything would happen to it.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are disappointed to see that you were not satisfied with your recent purchase and would like to learn more from you. However we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and use #VOC, and share your feedback with us. Thank you. ^Jennifer
All looks. No substance.
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the expensive LG washer and dryer set thinking they would be more reliable. Not true at all. 2 years and one month later the dryer started to shake violently, and is useless now. Of course it’s out of LG’s useless one year warranty. Buy LG!
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Understandably, this is frustrating. We are sorry that your units are not working properly. LG absolutely cares and we confidently stand behind our products. Please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution. ^Venette
If I could give it 0 starts I would!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've never bought a worse item in my life. Not only was it not working, LG came 6 times to fix it and it's still not fixed. And, every visit was spaced out by 10+ days, so, we're still waiting for a technician to fix it!
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear of this mix up. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction.If you ever have any questions please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
STOPPED WORKING AFTER 2 1/2 YEARS
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.STOPPED WORKING AFTER 2 1/2 YEARS. SENSOR DRY ALSO WAS HORRIBLE AND CLOTHES WOULD STILL BE WET AFTER A HOUR RUNNING IN DRYER. WOULD NOT PURCHASE
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Didn’t work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Turned itself off once it started heating up. It took 3 weeks and over 10 hours on hold from best buy to return
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit is not working as designed. We are continuously working to improve the quality of our products, availability while anticipating market demands that drive customer satisfaction. If the problem hasn't resolve, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Venette
ask me later about that
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The dryer worked great the first week I had it. Now in the second week it won't start. I'm not very happy with the product!
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .That's not good! We're sorry to see that you've run into these issues with your dryer. We'll need to gather some additional details from you in order to see how we can best assist. Please reach out to a specialist via Twitter @LGUSSupport or via Facebook https://www.facebook.com/LGUSA/ ^CP
WORST SERVICE
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They had problem with the dripping pan, we bought a new one but for scheduling an appointment we are having a very very very very hard time and we are totally frustated. They schedule a install and no one shows up, we call next time they say it's not scheduled properly and they reschedule again they don't show up, funny part they say no appointment is scheduled. Worst customer service we have ever seen, so irresponsible. They keep you on hold for 40 mins and no help at last.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for sharing your experience with your LG Gas Dryer. This is not the experience we want for you. We would be happy to look further into resolving this. We would like to start by moving this to a private platform that supports back and forth conversation. Please send us a private message on Facebook or Twitter using @LGUSSupport or call customer service line at (800) 243-0000. We'll be more that glad to assist. ~Tanisha
Warranty AIG no service
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We had this dryer for just over 5 years and during that time only problem was dryer drum rollers failed warranty covers it thru Best Buy no problems with repair great job Now my steamer is not working I’m past beat buy 5 year warranty now with the remaining 5 year warranty with AIG it’s terrible no one knows what to do they can’t find and service tech in my area DeMotte And trying to call LG is worse.we are happy with the size and for our large blankets it drying
I would recommend this to a friend- Pros mentioned:Overall performance
Mr
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First time LG buyer worth every dollar looks god works good.
I would recommend this to a friend Hero Dad
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This machine makes me look like a laundry hero. As a dad I’ll take whatever accolades I can get.
I would recommend this to a friendBest washer and dryer I bought.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great set has a lot of settings for all your needs. It has a nice design and color.
I would recommend this to a friendWorst product Worst customer care
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this model on May 2018. Power board burned on Jan 2019. After a dozen tech visit and 3 power board replacement it is still dead. LG will not replace it. It has customer care trained to torture customers. Alabama customer after sending to 2 emails claimed they don’t have my Email address. After 12 tech visits to my home they said they don’t have my address. They broke Lemon law and warranty contract. Don’t buy LG if it works it is good, But if it fails how costly the appliance is they will not replace it
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to see that you've had multiple issues with your dryer and that you're having a hard time getting it repaired. We'll be happy to take a look and see how we can help get this completed for you. Please take a moment, at your convenience, to contact us directly via Twitter @LGUSSupport or Facebook https://www.facebook.com/LGUSA/ or you can give us a call at 800-243-0000. ^CP
turns off before dry
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.after repair, I'm still coming home to wet clothes
No, I would not recommend this to a friend