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Customer Ratings & Reviews

Your price for this item is $1,000.98

Customer reviews

Rating 4.3 out of 5 stars with 47 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.9 out of 5 stars

  • Maneuverability

    Rating 4.7 out of 5 stars

  • Ease of Assembly

    Rating 4.8 out of 5 stars

87%
would recommend
to a friend

Customers are saying

Customers admire the CordZero All-in-One Wet/Dry Cordless Stick Vacuum with Power Mop Pro Nozzle for its powerful suction, long battery life, and cordless convenience. The tower design is also praised for its compact size and easy storage. While some find the price to be a drawback, many appreciate the overall performance and versatility of the vacuum cleaner.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-47 of 47 reviews
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    High performing and very convenient vacuum

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 4th cordless stick vacuum I've owned. And it's the best. Out of the box, assembly and setup was very easy. I read the instructions after I was done just to make sure I didn't miss anything. The parts were well packed and nothing was damaged. The big pedestal is a little heavy, you may need help unpacking that. I was happy to find that you don't need a smartphone or have to download an app to use the vacuum! Seems like everything these days needs to be connected to the web, especially expensive premium items like this. The vacuum performs exceptionally well. We have two cats and this thing does a great job of sucking up any fur that might be around. It seems like the suction is incredible. It is also very handy that the vacuum head has a headlight on it. This is the first vac like this that I've seen that has this feature. I haven't yet tried the wet vac features, but the included parts for that look like they will do a good job. There are two batteries included, but we've never run the battery down so haven't had to switch it out. The most awesome part of this vacuum is the pedestal. First, it provides a nice place to store all the attachments and extra heads, and has a charging place for the spare battery. But the best trick is that it automatically empties the vacuum into a surprisingly large dirt storage bin when you place the vacuum onto its stand. Compared to the way our previous stick vacs emptied, this is like magic. And a little bit fun. Overall this is a great vac that checks all the boxes and is a pleasure to use.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Great suction!

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The LG Cord Zero wet/dry stick vacuum is an excellent addition to our cleaning arsenal. We have a full size upright vacuum but having this smaller one has been great. This stick vacuum has a lot of suction and works very well. We have hard floors with a couple larger area rugs and the LG stick vacuum performed very well. It picked up all crumbs, and tons of pet hair from our carpets. All the attachments work great too. The mini nozzle works very well. We have 2 cats and they get hair all over the couch. The mini nozzle made quick work of it. The wet mop is another thing that’s great. It works well to get all that dirt off of our hard floors. It’s so convenient to be able to vacuum, swap the head, then go right into mopping! The other feature that is very convenient is the self emptying function. Although it’s easy to just empty it into the trash, it’s nice to just hang up vacuum and let it charge and empty. Plus, it doubles as storage for all the attachments. The main thing I don’t like about the system is that you have to purchase replacement waste bags. It comes with 2 extras but with all the pet hair in my house I can see us needing to change them frequently. Overall, I am happy with the LG Cord Zero. It does its job very well and it’s definitely worth considering if you’re looking for a new stick vacuum.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    A great Stick Vaccuum, just what I'm look for.

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warning, the box it comes in huge, make sure to have a second person around to help you carry it as its a bit big and awkward to carry. Setup is a bit because it does come in three boxes and making sure you get everything together will take a bit, but not difficult. Once it's together it's nice to be able to store everything in one place. The Vaccuum feels nice in the hand and being cordless is really nice as I don't have to worry about making sure I have a plug nearby and tripping over it etc. Also makes it easier to take it places you normally can't take a vacuum or would be difficult because furniture or other things in the way. Vacuuming is simple and the suction on this is more than enough for my needs. Being able to switch over to Mop mode to do some light mopping is a great plus as well to help keep the place clean. Like most new appliances these days it does have the ability to connect to wi-fi. Personally besides a reminder to change the air filter or potentially help in troubleshooting, it really doesn't add much to the overall experience. Overall though I wish I had one of these when I was younger in college, its perfect to clean around an apartment, but even in my house its just perfect for light cleaning between longer cleans to keep the dog fur at bay.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 3 out of 5 stars

    It Works But Is Overpriced

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unit tested - LG CordZero Model A949KTMS Stick Vacuum with Model VDS-ST8TN Auto Empty Charging Station in Charcoal (Black Plastic). This package arrived in one large cardboard box with three smaller cardboard boxes nestled inside. All pieces were securely packaged, mostly in cardboard but the charging station was packaged in Styrofoam. I would have liked to see LG use something more environmentally friendly as Styrofoam is a pain to get rid of. Included in the package along with the vacuum and base unit were the Dual Floor Max Nozzle, Pet Nozzle, Combination Tool, Crevice Tool, Power Mop Pro Nozzle, four Mop Pads, Tank Filling Cup, one extra Pre-filter, two Batteries, two extra Dust Bags and Base Unit anchoring accessories. For the price of this unit, I would have liked to see LG include ALL of the available attachments that are listed as available in the Owner's manual, as well as extra Motor Protection Filters and Exhaust Filters for the Base Unit. Assembly is straight forward, no issues attaching any of the nozzles or tools. I installed one battery in the stick vacuum, dropped the other one into the Base Unit and allowed it to charge for six hours prior to testing. Starting with the Dual Floor Nozzle, suction was strong and I had no issues vacuuming debris, including cat litter, from both carpet and hard surfaces. The debris container is small but the built in "Kompressor" does a good job of compacting things to prolong use before needing to empty the bin. A nice feature that works. One BIG Plus for this vacuum that might just make it worth the price - Roller assemblies in both the floor nozzle and pet nozzle are removable WITHOUT tools. Rotate the end plate, pull out and clean the roller and reinsert. Any family with members who have long hair will appreciate this greatly. Having limited time to review this unit I have not had the opportunity to test the mop head but it should be noted that this is NOT a wet vacuum, vacuum is turned off when the mop head is used. I don't see myself using it. The Auto Empty Charging Station is a nice addition to round out the package. It provides storage for the attachments, charging bay for the spare battery and docking station for the stick vacuum. When the vacuum is placed in the dock, it will automatically empty the dust bin, readying the vacuum for the next use. This can be disable if not desired. The dust bag inside the base unit is 4" x 5" x " deep so it doesn't hold that much. The bags are not cleanable and considered expendable. At $20 for a pack of 3 replacements, it could get pricy. As of this review, I haven't been able to locate replacement Motor Protection or Exhaust filters on LG's site so I have no idea how much they will be to replace. Wrapping up, this stick vacuum works as intended, plenty of suction for both bare floors and low-pile carpets and the tool-less roller removal is a real winner. The price unfortunately is a killer. Too many other options, at lower prices, with the same or similar features, are available. I would pass on this one.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hello there! Thank you for your detailed feedback on the LG CordZero Model A949KTMS Stick Vacuum. We appreciate your thorough review and are glad to hear that you find the vacuum’s performance, especially the strong suction and tool-less roller removal, to be impressive.

      Best Buy Help for Damaged, Defective or Incorrect Orders - https://www.bestbuy.com/site/help-topics/problems-with-an-order/pcmcat204400050015.c?id=pcmcat204400050015

      We understand your concerns about the packaging and the inclusion of attachments. We’re continuously working to improve our products and packaging, and your feedback about using more environmentally friendly materials and including all available attachments is valuable to us.

      Regarding the Auto Empty Charging Station and the cost of replacement parts, we’re committed to providing quality products and support. Please feel free to send us a private message on social media @LGUSSupport if you need assistance with finding replacement parts or have other questions about your vacuum.

      Thank you for choosing LG and for sharing your insights. We hope this helps, and we’re here to support you.

      —Renzo LG

  • Rated 2 out of 5 stars

    Long Hair is This Vacuums Kryptonite

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super portable, battery life is good and vacuum empting station is nice. You will get frustrated with the long hair which will not completely empty from the vacuum into the dust bag. If you have no long haired anything in your home you will be happy

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, there. Thank you for sharing your experience with the LG Vacuum (A949KTMS) model. We're thrilled to hear that you find the vacuum portable and that the battery life and vacuum emptying station are working well for you. However we understand your concern about the long hair doesn't completely empty into the dust bag, and we want to help with that. We strive to provide reliable, high-quality products that exceed our customer's needs and expectations. Here are a few suggestions to improve hair removal and ensure better cleaning results: We recommend regularly cleaning the vacuum brush roll to remove any hair that may be caught. This can significantly improve the vacuum's performance and prevent blockages. Make sure that the dustbin and filter are regularly cleaned. Sometimes hair can get caught in the filter area, preventing it from fully emptying. For more help, you may visit https://www.lg.com/us/support/help-library/lg-vacuum-not-working-or-losing-suction--20152545901773. If you need any further help or have additional questions, feel free to send us a private message on social media @LGUSSupport. Our team will be happy to assist you. ^Juvy LG

  • Rated 1 out of 5 stars

    Horrible

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremly horrible vaccum for the price. Nothing but problems. I would not recommend this to anyone. The suction function always clogs. Your constantly having to take it apart and clean it after every use. The batteries dont last unless ur on low power. Once again do not buy dont even take a chance

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hello there, Nick. Thank you for sharing your experience with us. We understand your inquiry regarding your LG CordZero A949KTMS vacuum and the suction issues you’ve encountered. For suction problems, please try these steps:

      Turn off the vacuum and remove the extension pipe and nozzle.

      Check for any foreign objects stuck inside the pipe or nozzle.

      Remove the dust bin and cyclonic mesh filter to clear debris.

      Use a long wooden stick to gently clean inside the dust bin and tap the extension pipe lightly to remove excess debris.

      For more detailed guidance, you can visit our support page: LG Vacuum - Not Working or Losing Suction.
      LG Vacuum - Not Working or Losing Suction - https://www.lg.com/us/support/help-library/lg-vacuum-not-working-or-losing-suction--20152545901773

      If you need further assistance, please send us a private message on Social Media @LGUSSupport, and our team will be happy to help you. We appreciate your patience. —Renzo LG

  • Rated 1 out of 5 stars

    Not worth the money

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First the vacumm has good power especially for carpets. However, when it comes to charging time i get about 1 hour of use and then back to charge (annoying). Lastly, its supposed to emty the canister; well it doesnt. I have to empty it manually every single time which is annoying because self cleaning was one of the reasons i purchased it. Now im stuck with this vacuum and cant return it because i dont have the box.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, there. Thank you for sharing your experience with the LG Vacuum (A949KTMS) model. We’re glad to hear that you find the vacuum powerful, especially on carpets, but we understand your concern about the charging time and the self-emptying feature not functioning as expected. To improve battery life, make sure you’re charging the vacuum fully before use. Additionally, for the self-emptying feature, we recommend checking if there are any obstructions in the canister or the emptying mechanism that could be affecting its performance. For more help, visit https://www.lg.com/us/support/help-library/lg-stick-vacuum-cleaner-troubleshooting-power-issues--20152576480007. If these tips don’t resolve the issue, please send us a private message on social media @LGUSSupport. We're here to help you find a solution and ensure you get the most out of your vacuum. Your satisfaction is important to us, and we appreciate your patience. ^Juvy LG

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