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Customer Ratings & Reviews

$2,799.99
Save $800
Comp. Value: $3,599.99

Customer reviews

Rating 4.6 out of 5 stars with 499 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers regard the Counter-Depth MAX 25.5 Cu. Ft. French Door Smart Refrigerator highly for its ice production, appealing design, overall performance, and ample capacity. The refrigerator is also praised for its size and quiet operation. However, some customers have expressed concerns about the limited shelf space, fingerprint visibility, and the taste of the water.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-20 of 42 reviews
  • Rated 5 out of 5 stars

    LG blows away GE Cafe!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a GREAT fridge! It is replacing an 11 year of GE Cafe french door model. This one is so precise on the temperature, and SO QUIET! That linear compressor is so impressive! The 4 different kinds of ice is wonderful, and works flawlessly. No, nothing freezes up, and everything is well regulated. I also love the way is lights up and glows as you approach the fridge, especially at night. It even keeps the interior lights dimmer after sunset. It's just awesome, I can't say enough. Big improvement over the GE.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my baby !

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful refrigerator, spacious, elegant, and convenient. Please read the instructions before operating! With 4 types of ice and a water filter who wouldnt love that! My only complaint is trying to keep the glass door clear of finger prints! Other than that this is a splendid purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our first LG product it looks great and has lots of room in both the refrigerator and freezer. The price was reasonable for the item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We are thrilled about our new LG Refrigerator

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator is beautiful and was delivered without any dings or scratches. The service both at the store and at delivery, was excellent. The fridge capacity is excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beyond Expectations!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This frig. MORE than we expected, is beyond capable AND looks great! More than enough space for plenty of food items + looks great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great LG refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator with lots of room. Very user friendly and great variety of different ice cubes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful and efficient, perfect for me and my favorite foods.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great features and design.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First, you notice that this is so quiet, and you hardly know it is running. It has enough space to store at least two weeks' worth of groceries for five people. I love the ice maker and the different types of cubes you get. The no handles give a nice slim look and blend with kitchen cabinets.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge! Two ice makers and very spacious. Only thing is that there are no handles so some smudges on the doors. But overall best fridge I’ve had. Also counter depth makes it flush to cabinets. I recommend it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Water Dispenser and Ice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the refrigerator as far a space and convenience, however, the water and ice taste absolutely HORRIBLE! It tastes like chlorine or something like that. I did as directed in dumping all the ice once trays were full and was instructed to dump approximately 1 to 1-1/2 gallons of water from the dispenser. I actually dumped about 3 gallons.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coming from the brand we previously owned, which is still trying to be repaired, this is a high quality refrigerator. It just sounds so much better than the other one too! When it is depositing ice in any of the three bins, it is quiet and it’s barely noticeable when it drops ice! The old fridge used to be so loud! The mechanics of it work very well, no difficulties with anything closing or opening and each feature works wonderfully!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new refrigerador it has a lot of space i love the ice maker

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best refrigerator ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this refrigerator. It’s quiet. I am also in ice Heaven. The ice making functionality is very cool.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent choice

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we were looking for good spacious counter depth and found this refrigerator.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Be prepared for fingerprints

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the fridge works great! It’s very roomy, and we love the craft ice function. However, not having door handles means that there are always finger prints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great High Capacity Counter Depth Option

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the space, especially for a counter depth and multiple ice options are a great feature.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Very spacious and craftically designed. I highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge. It is so much more spacious than my original side-by-side. The space in the refrigerator is unmatched and still is not that big of a unit. The amenities and different size ice cubes are the best!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent size for small house

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is a great refrigerator and it has plenty of space. it fits in my old house. the cost is a bit higher than i wanted to spend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice refrigerator, convenient and high tech My only complaint is the finger prints on the glass other than that perfect

    I would recommend this to a friend