Customer Ratings & Reviews
- Model:
- LRYKC2606D
- |
- SKU:
- 6542567
Customer reviews
Rating 4.6 out of 5 stars with 500 reviews
(500 customer reviews)Rating by feature
- Storage Capacity4.8
Rating 4.8 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Design4.7
Rating 4.7 out of 5 stars
to a friend
Customers are saying
Customers regard the Counter-Depth MAX 25.5 Cu. Ft. French Door Smart Refrigerator highly for its ice production, appealing design, overall performance, and ample capacity. The refrigerator is also praised for its size and quiet operation. However, some customers have expressed concerns about the limited shelf space, fingerprint visibility, and the taste of the water.
This summary was generated by AI based on customer reviews.
Rated 2 out of 5 stars
Main take away-Ice tastes awful
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was very excited about this fridge, its nice that it is counter depth and it’s aesthetically pleasing. The mirror is pretty. The door in door is my favorite addition. Also love the mini and craft ice! Fun fact though, the craft ice is a great concept you can choose if you want it to make 3 or 6. I was thinking awesome 3 or 6 at a time? No. Its 3 or 6 a day. That part kind of shocked me. Our list of cons- even after dumping water and ice for weeks the ice tastes like plastic/chemicals when it melts. Were an icewater drinking household and even my children hate the taste. I figured once we got through dumping the full ice bins a few times it might taste better but it does not. Another negative is finger prints. Which is a given with a mirror door so thats just a small thing. I also had a hard time finding a place for condiments as I wanted to put jars of fruit and drinks in the mirror door to be displayed and easily accessed. Since the ice maker is in the door it doesnt make a ton of ice so we do utilize the drawer mini and craft ice a lot but those two seem to taste even worse than the door ice. The last is that the door slams shut and shakes the entire fridge. It isnt very solid so when it slams its loud and shakes everything in the door. We have had it for a month now and are returning this fridge to get a different one as the cons outweigh the pros for us.
This review is from LG - Counter-Depth MAX 25.5 Cu. Ft. French Door Smart Refrigerator with Mirror InstaView - Stainless Steel
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Meagan. Thank you so much for sharing your feedback on the LG Refrigerator (LRYKC2606S) model. We understand the importance of having a great fridge that looks great and delivers functionality. We strive to provide reliable, high-quality products that meet our customer's needs and expectations. Please visit https://www.lg.com/us/support/help-library/lg-refrigerator-why-does-the-ice-or-water-taste-bad--20152715525208#. If you need more assistance, you can reach out to us on social media @LGUSSupport. ^Juvy
Rated 2 out of 5 stars
Don’t be fooled!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this specificly because of it being counter depth. They don’t tell you that the housing unit at the top of the fridge prevents this thing ftom fitting under the cabinets that are built above the refrigerator niche. It sticks out even more than my previous non-counter depth refrigerator. It was a complete waste of money.
This review is from LG - Counter-Depth MAX 25.5 Cu. Ft. French Door Smart Refrigerator with Mirror InstaView - Stainless Steel
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hey there, heather. Thank you for your review regarding your 25.5 Cu. Ft. French Door Counter-Depth Smart Refrigerator with Mirror InstaView. Please get in touch with us for your queries by sending us a private message on Facebook or Twitter using @LGUSSupport, or call our customer support line at (800) 243-0000, and we would be glad to help. ^Anthony
Rated 2 out of 5 stars
Avoid LG
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Craft ice broken after 6 months 4 attempts to resolve with LG and I am only left with frustration to date.
This review is from LG - Counter-Depth MAX 25.5 Cu. Ft. French Door Smart Refrigerator with Mirror InstaView - Stainless Steel
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there, ReneeS. Thank you for sharing your experience with us. We understand your inquiry regarding the craft ice feature on your LG refrigerator LRYKC2606S. We want to assist you further and ensure this issue is properly addressed.
https://www.bestbuy.com/site/lg-counter-depth-max-25-5-cu-ft-french-door-smart-refrigerator-with-mirror-instaview-printproof-stainless-steel/6532704.p?skuId=6532704
Please send us a private message on Social Media @LGUSSupport so our team can review your case and explore possible solutions together. We appreciate your patience and look forward to helping you. —Renzo
Rated 2 out of 5 stars
Bad Tasting Ice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loved the fridge but the ice was un-usable, very bad taste as ice would melt in drinks. Look of the fridge and other features were great, had to return.
This review is from LG - Counter-Depth MAX 25.5 Cu. Ft. French Door Smart Refrigerator with Mirror InstaView - Stainless Steel
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Eric. Thanks for sharing your feedback with us. We’re glad you liked the LG Refrigerator (LRYKC2606S) model, regarding it's design and features, but we understand that the ice quality did not meet your expectations. We strive to provide reliable, high-quality products and ensure a smooth experience. If the ice has a bad taste, we recommend dispensing and discarding the first few batches after installation and running at least 2 gallons of water through the system. Additionally, ensuring the water filter is properly installed and replaced every six months can help. For additional help, you may visit https://www.lg.com/us/support/help-library/lg-refrigerator-why-does-the-ice-or-water-taste-bad--20152715525208. If you need further assistance, please send us a private message on social media @LGUSSupport, and we’d be happy to help. ^Juvy
Rated 2 out of 5 stars
Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No shelf space for big things, ice maker is slow water still tastes like chemicals so water tastes terrible
This review is from LG - Counter-Depth MAX 25.5 Cu. Ft. French Door Smart Refrigerator with Mirror InstaView - Stainless Steel
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hey, Michael! Your new refrigerator's water definitely shouldn't taste bad, and we've included a link with relevant info below. If the issue persists after following the troubleshooting there, please be sure to reach out with the second link below, and it'll be our pleasure to help! https://www.lg.com/us/support/help-library/ice-has-bad-taste-refrigerator-CT10000021-1338395601671 https://www.lg.com/us/support/contact ^Ian
Rated 2 out of 5 stars
Mr
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Paid for 20’ of hose for water hookup and they brought 6 and said they couldn’t do it
This review is from LG - Counter-Depth MAX 25.5 Cu. Ft. French Door Smart Refrigerator with Mirror InstaView - Stainless Steel
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Charles. Thank you for sharing your experience with the LG Refrigerator (LRYKC2606S) model. We understand how important it is to have the right setup for your appliance, and it’s frustrating when expectations aren’t met.
For the water hookup, we recommend contacting the retailer or service provider directly to discuss the discrepancy regarding the hose length. They may be able to provide a solution or assist with acquiring the correct length you need.
Your feedback is invaluable, and we’d love to assist you further. Please send us a private message on social media @LGUSSupport, and our team will be more than happy to help you navigate this situation. Thank you for your patience. ^Juvy
Rated 2 out of 5 stars
Shelia Austin
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator is beautiful but it is a nightmare to keep clean. Can’t touch the mirror or stainless steel anywhere without showing fingerprints. I keep a bottle of window cleaner on the counter next to it…wouldn’t buy again..
This review is from LG - Counter-Depth MAX 25.5 Cu. Ft. French Door Smart Refrigerator with Mirror InstaView - Stainless Steel
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hello there, SheliaA. Thank you for sharing your experience with us regarding your LG Counter-Depth MAX French Door Smart Refrigerator. We understand your inquiry and that the maintenance of the mirror and stainless steel finish has not met your expectations. Your feedback is important, and we’d like to assist you further. We recommend using a soft, microfiber cloth with a bit of warm water or a dedicated stainless steel cleaner, wiping in the direction of the grain to minimize smudges.
https://www.bestbuy.com/product/lg-counter-depth-max-25-5-cu-ft-french-door-smart-refrigerator-with-mirror-instaview-stainless-steel/JJ8VPZ63W2
For further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com. We appreciate your patience. —Renzo










































