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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 361 reviews

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88%
would recommend
to a friend

Customers are saying

Customers praise the G5 4G LTE cell phone for its excellent camera quality, long battery life, and affordable price. Many users have commented on how much they enjoy using the phone's camera, with some even saying it is the best camera they have ever had in a phone. Others have noted that the battery life is impressive, lasting for an entire day even with heavy use. The phone's reasonable price point has also been a hit with customers, with many saying that it offers great value for the money.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 361 reviews
  • Rated 3 out of 5 stars

    Great for anything other than AT&T

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great all around phone, minus the fact that it wouldn't hold to the ATT networks. IT kept slamming into "H" (HSPA) mode, which wont intake 4g or 3g properly. Clearly an issue with ATT network interaction, as ATT ruled it to be defective. I returned it for the Moto Z Play, which unfortunately repeated the same issue.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    great value for price paid

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Going to buy another one. No other phone gives you so much for the price paid.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone at great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone has all the features I need. Works great with all my devices including Fitbit blaze several Chromecast devices BT speakers etc...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great function

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything works good for I needed, but battery life still not long enough.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I really like this product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    http://img.bbystatic.com/BestBuy_US/images/products/5199/5199400_sa.jpg

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice life saver gadget

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good gadget..nice discount anyway, right before the g6 come out

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent and economic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cellphone with really cool features. For the price it is worth!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved it so much...this is the second one of the exact same model

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't complaint it works and made a good early Christmas gift

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Can't maintain LTE signal even in coverage area

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I should have learned my lesson from my previous LG G4, which was a nice phone but boot looped after 1 year, got replaced by LG, then had severe battery drain issues (screen ate the whole battery in 4 hours). But, was otherwise a nice phone. And I loved the LG G2 until it just went dead after a year. But, I was tempted by the price for what is supposedly a top tier phone, and I took another chance. It is otherwise a very nice phone and I spent a day setting it up to my liking and all seemed well, and I was quite excited I got such a bargain. Until I noticed I wasn't getting any LTE signal and not even a voice signal at home where every previous phone on the same network never had any trouble. I did not give up quickly and did lots of experiments with it driving around and trying things, and going to various android forums to see if other people had the issue and what might be done. What I observed was the phone would sometimes get an LTE signal and it would be good for a while, and even have no trouble streaming video without any buffering. Then, for no apparent reason, it would decide that exact same location wasn't good and it had to switch to "H" (which is next to useless), or "no service". When it switched, it would not come back on its own no matter how much waiting or moving around I did. Sometimes, a reboot would bring it back into LTE for a while, then it would lose it on its own. Each time this happened, my wife's phone and my previous LG G4 still had a good signal. I tried Open Signal and other apps to analyze this and its as if the phone at some low level in its software just decides that a perfectly good LTE signal really isn't there, and it would drop it. On the forums, this seems to be a common problem. And, no one had any real solution. LG blames AT&T. AT&T blames LG. It appears to be some kind of design flaw and I know it is LG's fault. Fortunately, I was able to return this and I managed to convince the lady to not charge me the $35 fee. I then bought a Moto Z2 Force from Best Buy and it has been just terrific, no LTE problems at all.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good phone for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone as an emergency replacement for a G3. It takes a little getting used to but it's good overall value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use Android phone

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value on an Android phone. The young lady who helped me activate the phone was knowledgeable and patient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice phone

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone had LG phones in the past which made this an easy switch works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my mother as she didn't need any expensive smartphone but a good one nonetheless. Been great so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone has many of the same features as an iPhone. My daughter loves it. It's a little bigger than I realized though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than iphone 7

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Left iphone in office. LG 5G much better than my old iphone 7 plus, even though the G5 is one or two versions old

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good smart phone for a senior

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone has a big screen to read email and watch video.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good phone

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed good phone that is user friendly and this is it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why sell the phone when you don't sell the case for it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great telefon

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have my apple , now ive got LG. I want to see if it works for me. I will compare price/guality this item.

    I would recommend this to a friend
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