Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $750.00

Customer reviews

Rating 4.6 out of 5 stars with 170 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers appreciate the G7 ThinQ's camera quality, battery life, and ease of use. Many also highlight the phone's screen size, wireless charging capabilities, and the inclusion of a headphone jack. Positive feedback also includes the phone's performance and its price point, along with the warranty offered. A small number of users mentioned pre-installed apps as a negative aspect.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 170 reviews
  • Rated 4 out of 5 stars

    It’s All Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife uses this for both professional and business purposes. I have not witnessed anything to shake my faith. This phone performs as expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great help got the one i wanted

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the.y took the time to ask the right question so that i got the one that was best for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great phone

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this phone for my wife. It seems like a great phone for the price

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent phone

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the fastest but a reliable phone. Best buy was very helpful finding me a cheap replacement phone.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great camera!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this phone. This is the second LG phone I have had.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall good phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad at all...felt like it held its own, especially for the cost, however don't feel it is an equal to Samsung or Apple

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clean very crisp colors Fast and efficient Impressed with this model

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast, great camera, user friendly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love the phone! A lot of convenient features, love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best phone i ever have soo far great for gaming and,music

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3rd LG purchased to upgrade on my phone plan. Does not disappoint!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this phone a while ago. Good phone for good value

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Upgrade

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good upgrade, improved features. Upgraded from an LG G6.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Processor speed

    Rated 5 out of 5 stars

    Underated Phone!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have read a number of reviews on the net and can't believe how negative they are. This is a great phone. I am a big LG fan because I like their OS. I am not a "pure android" fan as I find the manfucturer enhancements useful. My favorites on the LG Knock on / knock off Customizable home screen buttons A home screen button that opens the notification panel Flick gesture that clears all the icons to see the desktop The phone has been working great. I hid the notch with black bars and I have to really look to see the bars. The screen is better than my G5 or V20 and both had great screens. It is fast, the blue tooth connection to my car when playing music is clearer and does not fade like it did. Camera in Auto is better than the previous phones as well. I do wish LG had the courage to keep the power button and fingerprint scanner as one. There is no need for a side button with the knock on and knock on feature. Also, LG's launcher limits you to 5x5 icons on the screen which seems too little for me. I am using nova launcher to get 6x7. Otherwide I like LG's launcher. The deal I got at Best buy is why the main reason I decided to try it. I have had the phone for just about and week and no issues at all. One last thing to counter all the noise on the net. Fingerprint scanner is fast, sreen blacks are great, you can turn off the assistant button if you don't like it. Battery life seems better than last 2 phones in spite of the smaller battery. Highly recommended.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Na

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good so far still getting to know all about it, still new to the item

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good phone.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone, great Best Buy price. Replacement for Galaxy S9.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Side buttons

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Put the buttons on the back were they should be. Show battery percentage and allow editing of icons and this phone would be 5 stars.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Expensive

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone has a black spot when you crack it. I would not refer this phone.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not fond of it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned the phone after I got it. I didn't like it

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      That’s unfortunate to know you had to return the phone so soon. I do appreciate you providing a review to acknowledge the purchase and dissatisfaction. If ever your need any support or assistance, don’t hesitate to reach out via Twitter at @LGUSSupport or Facebook: https://www.facebook.com/LGUSSupport. Thanks! ^ CS LG

  • Rated 1 out of 5 stars

    Cell phone is okay just be careful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LG warranty disappointed. I have issues with this phone I called them but their warranty it's not to exchange the phone, they want to repair it and the means I will not have my cell phone for 2 or 3 weeks. I asked them what if I have the same problem again, "oh, well", we will do the same protocol that means I will have no cell phone again for 2 or 3 weeks. Stay away from LG very bad customer service

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are sorry to see you are having trouble with your phone and are unhappy with our repair protocol. We appreciate your feedback regarding this and apologize it did not meet your expectations. If you would like to have your phone repaired, our support team is available via Twitter @LGUSSupport, Facebook https://www.facebook.com/LGUSA/ or you can give us a call at 800-243-0000. ^CP LG

  • Rated 2 out of 5 stars

    Would like to return it.

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always had Android phones. This phone freezes up several times a week and now my wired headphones won't work, sound only goes to the phone's speaker.

    No, I would not recommend this to a friend