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Customer Ratings & Reviews

Your price for this item is $750.00

Customer reviews

Rating 4.6 out of 5 stars with 170 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers appreciate the G7 ThinQ's camera quality, battery life, and ease of use. Many also highlight the phone's screen size, wireless charging capabilities, and the inclusion of a headphone jack. Positive feedback also includes the phone's performance and its price point, along with the warranty offered. A small number of users mentioned pre-installed apps as a negative aspect.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-170 of 170 reviews
  • Rated 1 out of 5 stars

    I do not recommend this phone.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    freezes up. have to resend texts. phone calls drop almost immediately after hitting send. I have to make a phone call twice for it to actually connect. very slow phone. would not recommend.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    The sound constantly drops out

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When talking on the phone after a few seconds, it keeps losing the sound. I either can't hear at all or I get static.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    WOW!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely gorgeous device. Screen wonderful.Bright display. Slim and light weight which wife loves.Fast processor and top on line specs. Speaker and camera best found. Build quality and mil specs and water resistant a plus. Too many outstanding features too mention, Checkout specs and compare to other flagship phones. This is a very under rated cell phone at a lower price . Found at local Best buy on promotion. Great deal. Crew at Springfield Oregon store extremely helpful and professional. Came from LGG2 with died after 4 1/2 years. This LGG7 even better than LGV10 which we still use. Highly recommend LGG7 and this Best Buy store.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Best Phone I have owned

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had a lot of phones but this G7 has been very special so far. The screen is perfect with excellent touch responsiveness. The speaker is the best on any phone I have used. It even plays my music to my AirPlay enabled amplifiers. It feels good in the hand and looks great. It will replace my Pixel 2, which I thought was irreplaceable!! For the normal price it is a great phone, for the BB sale price it is a steal.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Worth it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the phone. Can't go wrong w LG. Excited to see what all this phone can do.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    I'm in love

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price was a huge selling point compared to most other new phones but I am extremely impressed with this device and all the different features it has. Wide angle camera is awesome, boom box speaker is impressive. I don't think I could ask for more.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I highly recommend this phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Many settings for audio and video- the software very useful . Boombox speaker ....the phone in its case has the sound much louder than on my laptop computer !3.5 jack with amazing settings for audio....It has fm radio.... I recommend you do not buy verizon model but rather unlucked model, because verizon disables the fm radio, which is a shame , verizon I am looking at you.....!!! The phone is snappy, the software is clean and works well. It would be perfect if it had removable battery, ir blaster , faster camera and better auto settings for the camera. LG that's what a lot of us want .................REMOVABLE BATTERY AT LEAST PLEASEEEE........

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Favorite Phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been my absolute favorite phone so far. I have had the Samsung Galaxy S4, iPhone, and LG G4. I honestly do not use the AI any so I cannot say whether it is good or not. The only downside to this phone is the camera is nowhere near as good as the LG G4. The issue could be that I may not know how to use it well. When I use the zoom the picture quality is absolutely terrible. I wish you could change the Google Assistant button to do something else.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I simply can't complain.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best New Phone, Great Monthly deal! Best Buy always seems to have the best deal out there. I simply Can't Complain.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Glass cracks easily, repair cost is huge

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I pay this much for a phone plus add the cost of a good quality case and screen protector I expect it to handle normal usage. The screen on this poorly made LG crack and the repair will set you back over $150!!. No excuse for this kind of fragile junk and ripping people off on repair cost.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      LG strives to create devices that will withstand the rigors of daily life. That being said, it is next to impossible to develop a device that will perform in every scenario. Please feel free to give us a call at 1-800-793-8896 or drop us a line at Twitter at @LGUSSupport or on Facebook at @LGUSSupport so we can see what we can do. ^CP LG