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Customer Ratings & Reviews

Your price for this item is $499.99

Customer reviews

Rating 4.4 out of 5 stars with 391 reviews

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Rating by feature

  • Display Quality

    Rating 4.4 out of 5 stars

  • Camera

    Rating 4.1 out of 5 stars

  • Battery Life

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers often highlight the G8X ThinQ's dual-screen feature for its multitasking capabilities. They appreciate the phone's affordability, long battery life, and good camera quality. However, some users find the phone to be heavy and slippery.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 391 reviews
  • Rated 5 out of 5 stars

    LG-GX8 Cell Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had this phone for a few weeks...still learning how to fully utilize its dual screen capabilities but truly enjoying the learning curve to this phone!!! Not 5-G rated, just 4, but with 5-G being relatively new still, the 4G it comes with is just fine!!!

    I would recommend this to a friend
  • Pros mentioned:
    Dual screen

    Rated 3 out of 5 stars

    A piece of junk

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought it was cool when I first seen it in the store. But I should've left it where I seen it. The best thing about this phone is the dual screen

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 2 out of 5 stars

    No Updates Since Android 10!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stuck on the April security patch, so no update since Android 10? This is not okay. Shame really, 'cause ruins what is otherwise a fantastic phone - when you can get it on a good sale that is. Ah well. Must return. Security is too important.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Venette LG

  • Pros mentioned:
    Dual screen

    Rated 3 out of 5 stars

    Different!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Little too big but something different from every other phone. You can play game on one and watch movie while doing it. Cool

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG the competitor with bark and bite total awesome

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone quality top notch well built and insanely priced beter than any other competitor get the phone plan and its price drops another fifty dollars phone and plan unbeatable total Excellence

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Unique phone, great staff

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most of the time when a phone like this comes out with very little PR, most stores and employees are clueless. Not this store. They knew a lot about this phone and made me feel more confident about my purchase. Will come back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    G8x thinq

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the phone eventually the dual sceeen wouldn't connect. Then it was like a very heavy phone protector

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great gaming phone. The only thing that I had trouble with was my Bluetooth working with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied customer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful and friendly people working. I had to return a gift and had no problem at all. Will be returning in the near future to shop some more. I would recommend to family and friends

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought 2

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First one was opened box. Broken thin screan. Gave me a new one. My friend helped me set it up and she liked it so much I bought her one too. Very handy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I write

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great option because i am a writed and i do all sorts of great other things as well as my work. Thats why i choose this phone. Im still getting use to it. But this was a great choice for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Debbie

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the sales guy who helped me order my new phone. I love my LG 8x dual screen phone. Also. Ordered it on Dec 4th and I received it on Dec 6th. How great was that??

    I would recommend this to a friend
  • Pros mentioned:
    Dual screen

    Rated 2 out of 5 stars

    Ok at best

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly just an ok phone at best. The dual screen is cool but the actual phone is not great. It's kind of slow, fingerprint reader is useless and I've had a bunch of software bugs. I've tried to contact LG but the customer service leaves something to be desired. 2 Stars only because I have to still use it, because I paid $600 for it

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We hate to hear you are dissatisfied with your unit's performance.If you'd like to discuss more, please reach out to our Customer Support Team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette LG

  • Cons mentioned:
    Slippery

    Rated 3 out of 5 stars

    Slippery

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone just slippery. With no case its easy to crack front or back

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Samsung or iPhone are the best not this one

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's really not that great. SMsung is way better simply because of the data transfer method. The LG switch transfer never worked for me tried one way and pretty much all ways possible and it was a negative. Plus the fingerprint scanner doesn't recognize my fingerprint sometimes - _- the game controller never worked either. I more than likely get my money back. I couldn't even activated it right out of the box.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It's alright

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone itself was great, the dual case is where my issues were. The hing started to give out after less than a week of use and I had some issues with the mag charger staying on as well as the battery only lasting 4 or 5 hours with both screens on. My biggest gripe with the phone was that the wifi would constantly disconnect then reconnect a minute later leaving me with a page saying no internet.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I just got my beautiful Lg g 8x thin q

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very friendly staff and a very responsible business, I had a bad experience with usps,delivering my package, but Best buy fixed it for me immediately. Thank you Best buy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bad part is it needs a small adapter to charge 2nd screen....it gets lost easily!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed by Best Buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to test the android system but I did not like the interface and the interface plus the product was not on display in the Best Buy store so I did not have the opportunity to take a look before buying. I had to pay the 45$ restock fee when I returned it which I found pretty unfair since I took the last phone of the store and I did not see or touch the phone before buying

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far loving it had a note10. Before it was nice but wanted different from samsungs Ui and apple

    I would recommend this to a friend
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