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Customer Ratings & Reviews

Your price for this item is $499.99

Customer reviews

Rating 4.4 out of 5 stars with 391 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.4 out of 5 stars

  • Camera

    Rating 4.1 out of 5 stars

  • Battery Life

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers often highlight the G8X ThinQ's dual-screen feature for its multitasking capabilities. They appreciate the phone's affordability, long battery life, and good camera quality. However, some users find the phone to be heavy and slippery.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 391 reviews
  • Pros mentioned:
    Camera

    Rated 3 out of 5 stars

    Change

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to get used to change Love camera Phone can be challenging

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome phone, wish the same for c charger charged both sides of the phone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No cases

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would be 5 stars if service wasn’t so bad on phone and if there was a case for the double screen part

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just for now

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone with good deal, I am using it is because I am waiting for better 5G phone.

    I would recommend this to a friend
  • Cons mentioned:
    Slippery

    Rated 3 out of 5 stars

    Basic

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Average phone. Slippery must have in a case no matter what.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Dual screen

    Rated 1 out of 5 stars

    No longer compatible with AT&T

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This rating falls on both AT&T and Best Buy. AT&T is doing away with 3G service so some unlocked phones - the majority - are no longer compatible. This happens to be one of the phones that falls into that category. As of today, it is still listed as being compatible with AT&T even though it is not. I prefer unlocked phones because they usually do not have the bloatware most carriers add to a phone. The G8X has a nice build, and the dual screen was interesting. I do not recommend this phone to anyone planning to use it with AT&T. Save your money. Best buy was great. I was able to return the phone and received a full refund.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette LG

  • Rated 4 out of 5 stars

    Ms

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this phone. Still getting use to sll the new features. Enjoy playing with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    quality in all aspects and had no problem setting up with my current carrier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG G8X

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the phone, wish LG stayed on top! Used phone has a weak battery :( Phone arrived later than expected :(

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Back cracks easily

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had bad luck with this phone. It cracked easy and the second screen stopped working. It was great for awhile with the second screen setup and the ability to increase memory. It could be a good phone. It couldn't keep up with the beating that I put on it.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Venette LG

  • Rated 4 out of 5 stars

    New phone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone so far is great, still trying to figure out the features, but a good phone in all...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like Always the best phone.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This brand has always been underrated, simply the best cell phones on the market. Get one & discover by yourself. Deserve 7 stars.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is just an amazing phone my girlfriend and my mom love it

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Clunky and cumbersome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to like it, but it's just not a great phone, or at least it wasn't for me. It felt clunky and unpleasant to use without the dual screen case on--it's taller and heavier than the regular LG G8, and missing the button/fingerprint sensor on the back that I loved on the G6 and G7. The dual screen case is a fun novelty and it worked well enough, but it's heavy enough (and seemed fragile enough) that I wouldn't want to use it all the time, especially since the middle bezels limit its usefulness. It's cool, but it doesn't feel well designed enough to seem like a completely integrated experience. And as far as I can tell there aren't any case options out there that offer extra protection for the dual screen setup. I returned it.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are sorry to hear that your unit is not working as designed. We are continuously working to improve the quality of our products, availability while anticipating market demands that drive customer satisfaction. If the problem hasn't resolve, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Venette LG

  • Rated 4 out of 5 stars

    Gmacell

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast downloading one of the best phones I have ever owned

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good phone

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone worked great for my business needs and was in stock

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Patrice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best phone ever! I really enjoy the features of this phone. I will buy another one when I need to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG G8X Thinq Dual Screen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone! Super helpful Best Buy associate with getting our phone set up with our Verizon plan! Very satisfied!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Expected More!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When i first got my phone, the charger wasn't working. The other thing is that the dual concept of the phone works only if you attach them together... I also wished that the display on the dual front screen came with cooler options...overall its a fairly decent phone with good picture quality.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    LG Life is Good

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All I ever owned is LG products. Its a great phone. Never have problems. Quality is excellent.

    I would recommend this to a friend
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