Customer Ratings & Reviews
- Model:
- LG G8X - BLACK
- SKU:
- 6389140
Rating by feature
- Display Quality
Rating 4.4 out of 5 stars
- Camera
Rating 4.1 out of 5 stars
- Battery Life
Rating 4.2 out of 5 stars
Customers are saying
Customers often highlight the G8X ThinQ's dual-screen feature for its multitasking capabilities. They appreciate the phone's affordability, long battery life, and good camera quality. However, some users find the phone to be heavy and slippery.
This summary was generated by AI based on customer reviews.
Ok
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the center bar is terrible need improvement separation terrible
No, I would not recommend this to a friendGood phone, double screen wont last
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great stable phone, folding screen notoriously breaks
I would recommend this to a friendLg dual screen
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its a great phone cool concept has its bugs also but overall
I would recommend this to a friendCell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Phone came with bad wireless card and had to return it.
No, I would not recommend this to a friendDoesn't live up to it's potential
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The user interface was so buggy that I never got any glow to using this phone. I upgraded to the LG V60 Dual Screen. Glad I switched. I remain an LG fan, however I would not purchase the LG-G8X again.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products.We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
- Cons mentioned:Heavy
Nope
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Heavy, didn’t work like I thought it would and hard to put in pocket
No, I would not recommend this to a friend ANSWER THE PHONE
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My LG THINQ G8X bROKE AFTER 2 WEEKS. bEST bUY IS 50 MILES AWAY......I HAVE CALLED A HALF DOZEN TIMES AND NOONE ANSWERS AT THE STORE, iVE TRIED MANY DEPT EXTENSTIONS
I would recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Venette
Don't like phone performance
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bad reception, no network all the time. Drops cslls and some calls don't come in .
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers and date of purchase and we will be happy to assist you. We apologize for any inconvenience this caused. ^Venette
- Cons mentioned:Compatibility
Skkkkk
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not good does not work with sprint tried and spent 4 hours with various sprint reps no good had to return it
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .This is unfortunate. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. We hope that you will consider LG for your product needs in the future. We apologize for any inconvenience this caused. ^Venette
Ahead of its Time--But Not in a Good Way
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this phone because I was infatuated with the idea of dual screen functionality. Found out that this functionality is still too early to be reliable. The phone would suddenly jump screens for no reason. The dual screen technology is still too early in its infancy to make this any more than a gimmick. Do not buy! If you want dual screen functionality, wait another generation or two when the apps and user interfaces have had time to catch up.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Not as advertised
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was supposed to be an open box in excellent condition which is supposed to include all of the accessories to go with it. The only thing I received in the Box was a phone and after-market charger. It was supposed to be a dual screen but the second screen was missing. It was not as advertised.
No, I would not recommend this to a friend- Pros mentioned:Camera, Dual screenCons mentioned:Slippery
Packed with features!
Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My previous phone was the LG - V20 (lasted me 4 years). I definitely needed a new phone, so as with every large purchase, I searched thoroughly and chose the LG - G8X ThinQ Dual Screen with 128GB. I made the right decision. PROS: One of the main reasons for my choice was that LG kept the manual video feature that allows the user to manually adjust the gain, low cut filter, and limiter. I'm a musician, so this is useful for recording my rehearsals, and performances The dual-screen comes in handy. However, I primarily use it as a phone case and to place the keyboard on the main screen (on bottom) while viewing the text on the second (on top). I'm sure I will use if more often as more apps support the dual-screen feature. All cameras on the phone are incredible. I look forward to discovering all the features on the phone including the ASMR feature. I highly recommend this phone to anyone involved in the art–musicians, photographers, videographers, vloggers, etc. CONS: If the dual-screen, in manual video mode, could be used as a monitor as it can in the normal video and selfie modes, that would be awesome. This phone (outside of the dual-screen case) is EXTREMELY slippery. I do not recommend handling the phone without a case. It can be easily dropped and it can slide off of ANY surface with the slightest angle. The fingerprint lock is disappointing and often frustrating. It worked flawlessly on the V20, however. I also wish that the dual-screen had a removable protector for the rear camera.
I would recommend this to a friend Dual screen
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This has 3 screens but only two work, the first screen tells the time and date but thats it. Once the phone is open you have two screens to work on but only one can be on the internet which that doesn't make any sense all in all it was not worth over a 1,000 dollars . I've only on it 25 days and wish i could get a refund.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. Our Mobile Communications Support will be better able to assist you. We apologize for any inconvenience this has caused. ^Daphane
Slow processor, bad graphics. Average at best.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Slow processor, bad graphics. Average at best. UI is clunky.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Venette
Meh... Still cant find an LG I like.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Disappointed in this phone. Shuts off on me all the time. When it is in the dual screen case the chat pad goes away all the time causing you to click on things you don't want to click on. Back of phone has a ton of cracks and I generally take great care of my phones.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Venette
Ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its an ok phone i wishni would of got something differenr
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for taking time to review this product. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. We apologize for any inconvenience this caused. ^Venette
Had to return
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm sure it's a great phone but it said it was comparable with Boost Mobile and it wasn't. I had to return for a refund. They wanted to charge me restocking fee but I told them I wouldn't have bought it if it didn't say it would work with Boost
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear of this mix up. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction.If you ever have any questions please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
I received a LG G7 Fit instead of LG-G8X!!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered a LG-G8X ThinQ. I received a BestBuy box with labels that says LG-G8X ThinQ phone is inside. Then, I opened the box and found a LG G7-fit phone. How could that happen?!
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Please contact Best Buy regarding this concern to escalate. We apologize for any inconvenience.
Trash
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Trash Don't Waste Your Money!! incoming MMS messages Blurry From Different Carriers & Devices ..It's The Phone plus It Keeps Telling You To turn off apps that are writing over chrome ( No apps turned on )
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit is not working as designed. We are continuously working to improve the quality of our products, availability while anticipating market demands that drive customer satisfaction. If the problem hasn't resolve, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Venette
Crap
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Crap this phone is crap. What happened to LG? No wonder why they didn't have none of these phones on display anywhere at any store or even the mobile carriers.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for taking time to review this product. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. We apologize for any inconvenience this caused. ^Venette
