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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 101 reviews

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82%
would recommend
to a friend

Customers are saying

Customers are positive about the camera, affordability, battery life, fingerprint recognition, size, design, and ease of use of the Google Nexus 5X. They appreciate the great camera, fingerprint recognition, and affordable price of the phone. Customers are negative about the storage capacity and performance of the phone. Some users have concerns about the limited storage options and lack of expandable memory, while others have experienced performance issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 101 reviews
  • Rated 4 out of 5 stars

    Great performance except for battery life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no complaints regarding this product. Phone has great performance except for the fact battery drains extremely fast. Other than that I have no complaints about this smartphone

    I would recommend this to a friend
  • Cons mentioned:
    Performance

    Rated 3 out of 5 stars

    Meh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not my cup of tea. Screen was pretty meh and the performance was lack luster for me. Supposed,y the newest update helped but I didn't have it that long.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, Great features. Works well with my car's features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nexus! Need I say more

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Nexus 5X had performed flawlessly on Verizon. The only and I mean only downside is that Verizon does not offer a visual voicemail app. For me that's OK. I use Google voice for that. :)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life is not so great. Everything else on the phone was nice. I did return it to go back to my LG G4.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than Expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this as gift for a family member. It works better than expected, especially considering the price. Phone is fast, light weight, battery last all day on a single charge, call quality is excellent and its running stock Android.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the size and the phone is performing great. The resolution of the screen is very good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Basic Level Smart Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good basic level smart phone. It does everything I need with none of the un-needed bells and whistles. I don't play games, view movies or do social apps. I use this for work and it is almost perfect for that.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good screen, clear and sharp images. Phone boots up quick. Camera takes nice pictures.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good phone overall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could be a great phone if it wasn't so buggy. Be ready to reboot a few times a week.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only bad thing I don't like it feels light and cheap what the specs are awesome

    I would recommend this to a friend
  • Pros mentioned:
    Camera
    Cons mentioned:
    Storage

    Rated 5 out of 5 stars

    Great Value for Solid Phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are looking for a new affordable Android phone that comes with newer technology and updated software, then the Nexus 5X is the phone for you. When my 2-year contract with AT&T expired on Black Friday, I started looking around for a new phone to upgrade to without having to pay an arm and a leg with the new NEXT plans. Buying a new phone outright is the way to go now because you get a discount on your plan when you bring your own phone. The new Nexus 5X has everything you need in a new smartphone. The camera is great for low light pictures and takes excellent video, in 4K too. The phone is not bulky and is only slightly bigger than my older Galaxy S4. The construction is plastic and lightweight but is otherwise solidly built. The straight clean version of Android directly from Google is a huge plus because you don't have to deal with all the manufacturer bloatware that each company puts on their own phones which also leaves you with more free space. It has a fairly strong Wi-Fi adapter and reception radio. Plus the phone does not seem to get that hot after prolonged usage. Also has a fingerprint reader on the back for people who like that feature and with a third party app you can control the LED notification light that's built into the bottom microphone grill. Battery life is good as I can manage to get 4-5 days on my phone but I only talk, text, and check email mainly so it will be different for people who watch a lot of video on their phones. (I disable a lot of apps that I don't use.) Now for the negatives. The screen is not as bright as an AMOLED screen but the IPS screen is fine by me as it doesn't need to be set as bright to see. In order to get files (other than photos) off your phone, your only 2 options are either Google Drive or a USB-C to USB-A cable which you must buy separately since it does not come with a micro USB slot for expanding storage a la Apple. I'm not sure if this phone has wireless charging capability since I never plan to use it. Overall, I am very pleased with the Nexus 5X for the value I am getting out of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nexus phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 3rd Google Nexus phone. It replaces a Nexus 6, which I dropped. I am happy with the 5x so far, although I only really ask it to be a phone, access the internet and take simple photos.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone fits in pocket, does all transactions well and quickly. Price is very reasonable and get google security quickly. Recommend for non data-intensive user.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone. Nice size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift for my daughter. She really likes it. I have the Nexus6P and she wanted a phone a bit smaller.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera
    Cons mentioned:
    Storage

    Rated 5 out of 5 stars

    Nexus as it is!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product by Google and LG. Pick this if you want to use your phone with one hand, Nexus 6P is huge for medium sized hands. Pros: 1)It is Nexus(fast OTA updates and smooth software) 2)Takes great pictures (on par with IPhone 6S, even better in some areas) 3)Battery life, and "Rapid Charging" (better then average) 4)Performance is great 5)Display (lifelike colors, AMOLED screens are supersaturated ) Cons: 1)Storage (pick 32gb version if you keep all your data in your phone, I use cloud storage for some type of files) 2)Speaker (It's average, nothing special)

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bricked!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Less than two months after my warranty expired, my 5X went into continuous boot loops until it became permanently unresponsive. Online forums indicate that this is common and there's no fix.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    for android purists this is the perfect cell phone. no bloatware included.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone. It's easy to use and you can customize it any way you want. I love the swipe keyboard.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great cellphone in one!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to operate and good quality products! Highly recomended

    I would recommend this to a friend
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