Customer Ratings & Reviews

I really, really wanted to love this phone. I feel let down. Very let down. I went with the Nexus 5x over the 6p because LG make the 5x and I've never heard of who ever it is that makes the 6p. There are several things that I don't like about this phone, but it's the image quality that moved me to write a review. It sucks. I mean it REALLY SUCKS. Don't be fooled by the 12.3 mp camera with HD settings if you want to use them. The aspect ratio of the images makes them worthless. Had I known the pictures and videos would be such low quality, I would have spent more to get something better. The image quality really took me by surprise. I've had LG phones before and they all took wonderful, high quality pictures and videos. I just assumed it would be the same with the Nexus 5x. It's not at all the same quality, not even close! As mentioned, there are a few things I don't like about this phone. If not for the image quality of pics and vids, I was okay living with them. But if I had it to do over again, I would definitely not buy this phone. My other gripes. *Power and Volume Buttons* When I talk on the phone, or just handle it or have it in my purse, the power button and volume buttons invariably get adjusted. I've missed a lot of phone calls because of this. It can be addressed in the settings, but it's still a pain. *Placement of the Fingerprint Reader* It's literally right under the camera lens. If you like taking pictures with your phone, be prepared to clean the lens often because it will probably be covered in fingerprints. *The Camera Lens* The lens itself is prone to damage because it's not recessed into the camera at all. If you lay your phone on a table or where ever, the lens will be resting directly on that surface. It'll get scratched very easily. Get a phone case that will protect the lens. The case I bought from Best Buy is no good. Absolutely no protection for the lens. The lens will be scratched and covered in fingerprint smudges. Spigen - Ultra Hybrid Case for Nexus 5X Cell Phones - Crystal Clear *Built in Apps* They suck. But those can be replaced. The best thing I can say about this phone is that it charges very quickly and works well as a mobile hot spot. I'd rather have a phone that takes a little longer to charge but takes at least decent pictures