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Customer Ratings & Reviews

Your price for this item is $349.99

Customer reviews

Rating 4.2 out of 5 stars with 86 reviews

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80%
would recommend
to a friend

Customers are saying

Customers love the Google Nexus 5X for its great camera, affordable price, and fast performance. Many users appreciate the phone's compact size and the absence of bloatware. However, some users have expressed concerns about the phone's battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-2 of 2 reviews
  • Cons mentioned:
    Overheating

    Rated 1 out of 5 stars

    Damagde phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bougth a new phone and send him to israel to my girlfriend . When she start to use him the phone got very hot and sometimes stuck and restart him self. So she send it back to me. I was back at Best Buy when i get the phone with this broblem and they tell because more than 2 weeks past they cant do nothing to help and its my problem now . And say me that i can buy anothet phone if i want

    No, I would not recommend this to a friend
  • Cons mentioned:
    Overheating

    Rated 1 out of 5 stars

    Terrible

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible battery life since day one. I have to walk around with the charger in my pocket because with moderate usage the phone will only last half the day, or occasionally two thirds of the day. While using the phone today it got hot and turned off, and never turned back on. Dead phone after 6 months, not good, no more Google Nexus phones for me. :( My previous phone a low end Motorola that cost one third of what this one cost and was an entry level prepaid model that would typically last all day, and occasionally die late at night with heavy usage. That phone still works, and I used it much longer than the 6 months that the Nexus 5x lasted. Time to start the warranty process. I would not recommend this phone to anyone, unless you work in an office or never leave your home and can keep it plugged in all day.

    No, I would not recommend this to a friend