Customer Ratings & Reviews
- Model:
- 17Z90R-K.ADS9U1
- SKU:
- 6540480
Rating by feature
- Battery Life
Rating 4.7 out of 5 stars
- Speed
Rating 4.8 out of 5 stars
- Display
Rating 4.8 out of 5 stars
Customers are saying
Customers regard the LG Gram 17” laptop as impressively lightweight and appreciate its large screen size. Positive feedback also highlights its strong performance, ample RAM, and decent battery life, with many finding it easy to use. A minor drawback mentioned by some users is the keyboard noise. Overall, the laptop receives praise for its powerful specifications and portability.
This summary was generated by AI based on customer reviews.
Do not buy - Hinges wear off
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have purchased 2 of these and the hinges on both wore off within 6-8 months. Both laptops had daily use, nothing out of the ordinary. LG support is pedestrian.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Gunsva. Thank you for sharing your experience with us. We understand your concern about the hinges on both of your LG Laptop (17Z90R-K) model wear out so quickly, especially with regular, daily use. We strive to provide reliable, high-quality products that exceed our customer's needs and expectations. To address the hinge issue, we recommend reaching out to our customer support team for warranty service or repair options. In cases like this, we may be able to help with a repair or replacement, depending on the circumstances and the warranty coverage.
Please send us a private message on social media @LGUSSupport, and our team will be happy to assist you further and explore solutions to get this resolved. We truly value your feedback and are here to support you. ^Juvy
- Pros mentioned:Screen size
Satisfied
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far everything is working fine. Like the size of the screen.
I would recommend this to a friend - Pros mentioned:Weight
LG Gram
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it, so light, quick, easy to use, lighted keypad, excellent choice for me and my family
I would recommend this to a friend - Pros mentioned:Performance
Would recommend
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic laptop. Worth the $$. This is my second gram
I would recommend this to a friend - Pros mentioned:Weight
Price and weight both low
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super light. So far so good. Would recommend. Great price!
I would recommend this to a friend Excellent Laptop. LG always does it Good!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had this Laptop almost a year! Its awesome, fast, and very effective to get all my work done. I love it and highly recommend this to anyone serious with home business or work.
I would recommend this to a friend- Pros mentioned:Performance
Laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The laptop is good and it works good and I like the laptop.
I would recommend this to a friend - Pros mentioned:Weight
Very light weight
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super light weight. Great computer so far, have not had any issues yet.
I would recommend this to a friend - Pros mentioned:Screen size
Excellent upgrade
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic computer. Fast and reliable. Great picture quality.
I would recommend this to a friend LG Gram Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall, great product. Recommend for those looking into programing and games.
I would recommend this to a friend- Pros mentioned:Weight
Great value
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop screen is visually pleasing. Very light weight. Great features.
I would recommend this to a friend Good buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent performance, nice mix between usability and technology.
I would recommend this to a friendTook a chance and won.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My first LG laptop. Great unit! Not a single complaint, really. My one wish list item for it would be a touch screen....
I would recommend this to a friendLG Gram
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall decent computer. Little slow processing speed is my concerb
No, I would not recommend this to a friendBest
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful in every respect. Love the service, people, and all products.
I would recommend this to a friendAJ
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son at this moment stated that the laptop is excellent. So far so good!
I would recommend this to a friendHappy Customer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with my new tv and laptop. Geek squad was very thorough with copying my old data on to new one.
I would recommend this to a friendGood Laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A few issues with Excel but otherwise good machine
I would recommend this to a friendNo touch screen on high end laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was very surprised the display was not touch screen
No, I would not recommend this to a friendZero stars
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased an open box item online that said it was in “Excellent Condition” aka should be brand new, just opened and returned. It was never reset so I was locked out as soon as I powered it on. Once I figured out how to factory reset and I started setting up for myself, it crashed and froze multiple times. Do not recommend. Customer service said it seemed like a software issue. They refunded me 100%.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for taking the time to share your experience with the LG Laptop (17Z90R-K) model. We understand your concern about receiving a device that didn’t function as expected, especially when advertised in “Excellent Condition.” We aim to offer reliable, high-quality products that make our customers happy.
The system might not have been appropriately reset before it was sold again, which could explain the crashing issues—maybe some system files got a bit mixed up, or the initial setup wasn’t complete. In such situations, doing a full Windows Recovery through the LG Recovery Center can sometimes help things run more smoothly. But we completely understand your choice to return it; it’s disappointing when a new product doesn’t deliver right from the start.
We appreciate you giving LG a shot! If you ever think about trying our devices again, we’d love to ensure your next experience is much better. And if you have any questions or need assistance with any of our models, feel free to reach out to us on social media @LGUSSupport. We’re always here for you. ^Juvy