Customer Ratings & Reviews
- Model:
- 17Z90TL-H.AUB6U3
- SKU:
- 10937001
Rating by feature
- Battery Life
Rating 4.8 out of 5 stars
- Speed
Rating 4.8 out of 5 stars
- Display
Rating 4.9 out of 5 stars
to a friend
Thumbs up for the LG Gram 17
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is more of a basic laptop than a high-end laptop. Its’ 32 GB of RAM and 1 TB SSD allowed for quick boot ups. The amount of RAM that comes with it should help with using Co-Pilot if you are so incline to do so. The graphics and sound were decent and having Microsoft Teams video meetings were not a problem for the laptop. I was able to use it for two days of work without having it plugged in and still had some battery life remaining. All in all, it does what it supposed to do and that’s all there really is to say about it. The laptop is relatively light and thin, so it is easy to carry around. One thing I really appreciated was that the charger is via usb-c cable connected to a 65w wall charger. No more carrying heavy charging bricks. These slim features also result in the laptop not having an optical drive. That is okay but I would have expected at least a SD card reader but that too is a missing feature. Still, I believe the laptop is good for everyday use as these missing features is an annoyance but not a deal breaker in my opinion.
I would recommend this to a friendPerfect workstation.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect mobile work station. Ultra light for a 17 in. Battery life is great, can run it for a few days in between charging. Keyboard is surprisingly tactile. Highly recommend.
I would recommend this to a friendGenerally good
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have had it 4 ish months with no issues. Only thing is it scratches really easy and the black paint wears off. Battery life is awesome.
I would recommend this to a friendYou can't even trade it in, short lived!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unlike LG TVs, LG gram laptops don't last long, a couple of years at best. Their Bluetooth or WiFi modules will fail. LG laptops are NOT even eligible for trade-in at BestBuy. If you don't believe me, go try it out.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hello there, KatyDad. We understand your inquiry about your LG gram 17 Touch Screen Laptop (model 17Z90TL-H.AUB6U3) and the challenges you’re facing with trade-in eligibility and connectivity longevity. Your feedback is important, and we’d like to assist you further.
As a first step, please ensure your Wi-Fi and Bluetooth modules are running the latest firmware and drivers via the LG Update & Renew app (pre-installed) or through Windows Device Manager:
Open LG Update & Renew and check for any available updates under the Drivers section.
Alternatively, go to Settings > Bluetooth & devices (for Bluetooth) and Settings > Network & internet > Wi-Fi (for Wi-Fi), select Advanced device properties, then Update driver.
Updating these software components can often extend module life and restore reliable connectivity.
https://www.bestbuy.com/site/lg-gram-17-touch-screen-laptop-copilot-pc-intel-core-ultra-7-series-2-with-32gb-memory-1tb-ssd-obsidian-black/6615259.p?skuId=6615259
For assistance with trade-in options, eligibility, and potential solutions beyond what’s available at Best Buy, please send us a private message on social media @LGUSSupport. Our team will be more than happy to explore all possible paths to ensure you enjoy your LG gram for years to come.
We look forward to helping you find the best solution!
—Renzo