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Customer Ratings & Reviews

Your price for this item is $1,389.00
The comparable value price is $1,699.99

Customer reviews

Rating 4.7 out of 5 stars with 118 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 118 reviews
  • Rated 5 out of 5 stars

    lg laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great. love the design. good speed. i will recommend to others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lightweight champ

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, works very well. I love how light weight it is, especially for taking to school or when I travel. I would highly suggest getting this laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and light

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the large screen. Does not weigh much so it is easy to carry. It’s very fast also.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop to replace a Dell that has functioned without a single issue since the March 2020, but is bulky and was losing battery life. I was excited to buy this LG because the online reviews were great, its so lightweight, and would be great for working remotely. Unfortunately, there were compatibility issues with Microsoft RDP right off the bat. The factory display settings make it impossible to fully access certain screens in RDP without reducing my display size. The biggest issue, however, is the cursor. While typing (usually in Outlook, but it does happen across other programs once it has started), the cursor starts running across the screen. There is often no stopping it once it starts. It tends to "lock up" the entire laptop, which requires a reboot. While working remotely on one occasion, the problem was so bad that I was restarting every 5 minutes, and just could not use the laptop and had to log off before my work day was over. I did buy the Best Buy membership, and had support remote into my computer and re-set a bunch of settings. The issue is better, but not fixed. The cursor still takes off running, but after the "fix" I can usually stop the running by using the arrow keys to stop the cursor. This is not what I was hoping for when spending $1300 on a new laptop.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    GOOD SO FAR

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it's pretty good (one week today). Just having one problem of having to add Microsoft Money to the new computerso that I can transfer the history.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Gram Pc

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light weight, great graphics. It’s early, but the battery life seems good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop! Lightweight and fast. Highly recommend for work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG is Legit

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this at the end of August. Waited to do a review until I could fully try all the features. This is an amazing laptop. The weight and battery are amazing. I didn't want a bulky heavy laptop. In addition, I was looking for a laptop with a strong battery life. LG hits it out of the park on both. I don't use the touch screen all that much but it is nice to have for some people. Keypad is essential for those working with numbers. Ram and display exceed expecations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop Computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent speed and I love the thickness and weight.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG-gram 17"

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fast, light, beautiful. It does everything a laptop shoiuld do and I'm very happy with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 1 1/2 months after purchasing this computer, I can say that it is meeting my expectations for replacing the old computer. The keyboard feature on this computer is exactly what I needed. The screen size is more than sufficient for the computer work that I need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop at a super price. This laptop was highly rated by a national rating group

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I wanted and what I needed. I would recommend this product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lightweight for a 17 inch screen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this laptop because it’s very thin and lightweight. It also has a backlit keyboard which is important for me as it’s easy to see in dim light. It’s new to me and the first time I’ve tried an LG laptop but I like the brand and hope it meets my expectations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very fast

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really fast little too much to try to figure out. Geek squat helped

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Everything I was looking for to replace a Windows 10 desktop computer. Much lighter and much more portable! Sale price was nice also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. Very good specs. Great price. Very good display

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Computer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Laptop for a person who needs a work Laptop and its very light

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gram LG Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since just recently bought it I like it because of being lite touch screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight and portable! Exceeds expectations! Highly recommend!

    I would recommend this to a friend