4th of July Appliance Sale.Free delivery. Ends 7/8. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$1,789.00
Save $510.99
The comparable value is $2,299.99

Customer reviews

Rating 4.7 out of 5 stars with 30 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
93%
would recommend
to a friend

Customers are saying

Customers consistently note the product's excellent build quality, impressive portability, and long-lasting battery life. They also frequently praise its fast and smooth performance, powerful processor, large screen, and comfortable keyboard feel.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 30 reviews
  • Pros mentioned:
    Battery life, Build quality, Portability

    Rated 5 out of 5 stars

    Premium Performance in an Ultra-Light Design

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am extremely happy with my LG gram Max 17” laptop. The combination of the Intel Core Ultra 7 processor, 32GB of RAM, and the 1TB SSD makes this machine incredibly fast and responsive for multitasking, productivity, and media work. The large 17-inch WQXGA touchscreen is stunning — sharp, bright, and perfect for working with multiple windows at the same time. What impressed me the most is how lightweight it is for such a large laptop. It’s easy to carry around without sacrificing performance or screen size. The battery life has also been excellent, lasting through long work sessions without constantly needing to recharge. The Matte Bronze finish gives it a very premium and elegant look. Overall, this laptop exceeded my expectations and feels like the perfect balance between power, portability, and design. Highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Portability

    Rated 5 out of 5 stars

    Perfect for a lawyer

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for a non gamer. Beautiful laptop with excellent sharp resolution and rich colors. Runs cool with great battery life. Light and portable. I’m a brief-writing lawyer and love the 17” of real estate on the screen. Can multi task the research and writing. A more modest, but very modern Intel chip, which has a good integrated graphics set, not particularly designed for gamers and thus runs cool and quiet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extremely Light Weight for a 17" Laptop!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this laptop primarily for work, web browsing, video streaming, conference calls, and travel. My typical workload includes dozens of browser tabs, Microsoft Office, email, YouTube, and other productivity applications. After using this LG Gram Pro with 32GB of RAM, I can confidently say it has been one of the best productivity laptops I've owned. The first thing that stands out is the weight. It's incredibly light for a 17-inch laptop. Most large-screen laptops feel bulky and heavy, but the LG Gram is surprisingly easy to carry around. If you travel frequently or move between rooms throughout the day, you'll appreciate how portable it is. The 17-inch display is one of my favorite features. The extra screen space makes multitasking much easier, and I find it significantly easier on my eyes than smaller laptops. Whether I'm working with multiple windows, spreadsheets, or simply browsing the web, the larger display makes everything more comfortable. Battery life has been excellent for my usage, and the laptop stays impressively quiet during normal day-to-day tasks. Even with many browser tabs open and videos playing, the fans are rarely noticeable. This is something I value greatly because I prefer a quiet working environment. One feature that doesn't get talked about enough is charging. The laptop uses a standard 65W USB-C charger. In fact, I rarely bring the included charger with me because I already carry a USB-C charger for my phone, tablet, and other devices. Being able to charge everything with a single charger makes traveling much more convenient. Another major selling point for me was the keyboard layout. Finding a laptop with a full number pad is becoming increasingly difficult, and this one includes a proper number pad with a large zero key. If you frequently enter numbers or work with spreadsheets, you'll understand how valuable this is. I also like the simple port selection. Having 2 USB-C ports and 2 USB-A ports means I rarely need adapters or dongles for my everyday devices. The touchscreen works well, although I personally don't use it very often. The trackpad is large and responsive, but I typically use an external mouse. As for dislikes, my biggest complaint is the glossy display. I would have preferred a matte screen to reduce reflections. The screen brightness is also only average. Since I use the laptop mostly indoors, neither issue has been a deal breaker, but they are worth mentioning. The keyboard is good overall, but the key travel is fairly shallow. I occasionally make more typing mistakes than I would on a keyboard with deeper, more tactile keys. This is likely one of the tradeoffs required to keep the laptop so thin and lightweight. The webcam has been perfectly good for conference calls, and I use Windows Hello facial recognition every day. It works quickly and reliably. My only complaint is that there isn't a physical privacy shutter for the webcam. Overall, this laptop delivers exactly what I wanted: a huge display, excellent portability, long battery life, quiet operation, USB-C charging, and a full-size number pad. It isn't perfect, but its strengths far outweigh its weaknesses. If your priorities are productivity, travel, battery life, and a large screen rather than gaming, I think this LG Gram Pro is an excellent choice.

    I would recommend this to a friend
  • Pros mentioned:
    Build quality, Performance
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Very capable and attractive laptop for work

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first experience with a laptop PC of this size ("desktop replacement") and I am very impressed with it. I hesitated to choose a machine of this size to carry around, but my work requires mobility and I was feeling performance-restrained with my older Intel Core i7-1065G7-based system. This Intel Ultra 7 355-based laptop is definitely an upgrade in just about anything you want to measure. I am not a gamer, so I will not review its performance for gaming. Also, I am not a "heavy" user, so I do not see any problem with not opting for the Intel x9-based top end option that may be better for gamers, coders or someone who needs video encoding and 3D rendering tools. The installation and setup were extremely easy and quick. I know most computers nowadays provide some kind of guided procedure for connecting to your existing accounts and installing everything you need, but this experience felt a little better than my last setup. The hardware is beautiful. The build feels very sturdy. The touchscreen is very responsive, as is the keyboard, which has a nice feel to it. The total package weighs almost the same as my current 15" laptop from another manufacturer. It also claims to be MILSTD 810H certified. I saw a significant improvement in performance for my daily tasks. That most likely comes from the upgrade not just in the processor but also from 8 GB to 32GB of installed RAM. For example, I tried chatting with Copilot AI on this machine and found the responses to be without lag. I plan to use this machine mainly for work, including proofreading my book manuscripts and working them with editing software and PDF and EPUB conversion tools. The WQXGA display on the LG is beautiful, as you may expect from a TV manufacturer. But I was most impressed with the sound. The larger size allows for larger and better - now 4 - speakers combined with the Dolby Atmos system that LG incorporated into this laptop. I have yet to push the claimed 26.5-hour battery life, but that is a substantial claim. All in all, this laptop represents a very good upgrade and I do not hesitate to recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Build quality, Portability
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Super-Light-Weight w/ Heavy Treats✨

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My First Impression with Lg Gram Pro AI 17⭐️: - It has been a while or should i say it never felt so awesome to daily use a 17" inch laptop. I always loved the real estate of a 17" inch screen but when on the Go i had to limit myself to a smaller screen due to portability. Well here the LG Gram just fixed the issue. ✅Pros & ❌Cons about it💻: -I'll be straight that i didn't found anything inconvenient about it. I mean this Laptop it my be LightWeight but it hits hard on any aspect that it was designed for. From an amazing feel of the FullAluminum body to the Smoothness of the masive 17" touchscreen display, this laptop doesn't come in short at anything when comes to perform. Best Use for this Laptop🎓: -While i didn't used it for anything like HeavyGaming or so... going by the spec it packs i'm sure it can deliver but what i found it to deliver Best at is the Productivity and Versatility. The IntelCore Ultra7&Intel Arc-class Graphics bring great performance in multi tasking and creativity while also offering a staggering Up to 26.5 Hrs 🔋 of battery life. Conclusion🤔: -The combination of size, weight, build quality, and modern hardware makes the Gram Pro AI 17” a standout option for anyone who wants a large‑screen laptop (desktop like usage)without the usual bulk. It runs incredibly smooth, from computing to responsiveness of the touchpad/keyboard(having a nice travel on buttons) & touch-screen. It is most definitively a well put together laptop that checks all the boxes of a Premium & Ultra capable machinery.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Build quality, Performance

    Rated 5 out of 5 stars

    I love my laptop

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 17-inch LG gram 17 is one of the best laptops I’ve ever used for portability and productivity. The huge 17-inch display feels immersive without making the laptop bulky or heavy. It’s incredibly lightweight for its size, making it perfect for work, school, travel, or multitasking on the go. Battery life is impressive and easily lasts through long workdays, while performance stays fast and smooth even with multiple apps open. The screen is bright, sharp, and beautiful for streaming, spreadsheets, or creative work. The keyboard is comfortable, the build is sleek, and having a full-size laptop that still feels easy to carry is honestly amazing. Highly recommend for anyone wanting a powerful yet ultra-light laptop

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    I love this computer !

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was time to upgrade to a new laptop since my old one had a broken camera and the hinge had broken as well. It was just time. I got this new LG and really like the keyboard, the speed, the amount of space available, and the touchscreen option, which I didn't think I'd use. But it is handy.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Screen size

    Rated 5 out of 5 stars

    Great laptop

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This lap top is used by my son for college in engineering, it's able to use the programs he needs with a great speed. Screen is bigger than his old one, so opening multiple screens is easier for him, and another plus is that having to carry it all day its light in weight.

    I would recommend this to a friend
  • Pros mentioned:
    Build quality

    Rated 5 out of 5 stars

    LG Laptop Holiday Purchase

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the monitor and processing speed. I build lots of financial model's ant the keypad includes a 10-key built in.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Performance

    Rated 5 out of 5 stars

    Great Lap Top

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life is really good, I have several programs open at the same time and have no issues. So far so good!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Very light weight and fast

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is the lightest I have had. Seems to soar through tasks with ease. So far it's been great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lightweight and fast

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could not be happier with this laptop. The 17-inch screen gives me plenty of space to work without feeling cramped, which is great for research, writing papers, spreadsheets, and managing multiple windows at once. Despite the larger screen, the laptop is surprisingly lightweight and easy to carry. The performance has been excellent. The Intel Core Ultra 7 processor, 32GB of RAM, and 1TB SSD handle everything I throw at it with ease. Programs open quickly, multitasking is smooth, and I have not experienced any lag. The display is sharp and vibrant, and the touchscreen is responsive and convenient. Battery life has also been impressive, allowing me to work for long periods without constantly searching for an outlet. The matte bronze finish gives the laptop a professional and premium look. As someone who uses a computer daily for work, graduate studies, and personal tasks, this has been one of the best technology purchases I have made. I highly recommend this laptop to anyone looking for a powerful, lightweight computer with a large screen and excellent performance.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great laptop

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this has been a great laptop. Its camera and large screen has saved me space and money.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Build quality, Portability
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Everyday helper that keeps up with you

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being very familiar with the LG Pro series, I was intrigued to use the LG Pro Max 17. I was already a huge fan of the Pro model and was looking forward to the additional options available in the Max family. First impressions out of the box: extremely light, sleek, well-built, and aesthetically pleasing. It looks as good as it functions. In case it isn’t clearly answered in the specifications, the charger is USB-C, so thankfully there’s no proprietary charger involved aside from the wattage requirements this charger provides. Powering it up, the 17-inch screen is vibrant indoors and does a good job controlling glare from opposing light sources. At 350 nits, it works perfectly fine indoors but struggles a bit in outdoor environments, which is to be expected from the specifications. Touching on the display itself, the touchscreen is very responsive and has pinpoint accuracy. The Pro model does not come with a touchscreen, so this is a nice addition for quicker navigation. While using it for entertainment, specifically watching movies, the presentation is fantastic. Combined with the speaker system, you can easily just open it up and play media anywhere without additional hardware and still get a great movie experience. As for gaming, this system isn’t designed for dedicated gaming, but with the solid 60Hz screen, plenty of ports, and Wi-Fi 7, it works wonderfully for streaming games from cloud gaming services or from your own PC if you have that setup available. Going that route, you get plenty of bang for your buck. One thing that is better here than on the Pro is the battery life. Since the Pro had a dedicated graphics card, LG’s battery life claims felt far overblown because you really had to reduce settings significantly to get anywhere close to their advertised numbers. The same is technically true here, except the battery life is genuinely excellent. When using the AI features and power-saving specifications, you can realistically get through an entire day of use, or at least close to it. The 20+ hour claims may still be a stretch, but under normal conditions, the battery performance here is impressive. If you’re wondering where this laptop fits, it is an excellent travel companion and great for work, school, browsing, and research. It’s a fantastic on-the-go device that you can comfortably take while traveling or simply around town for work or play. At only 3 pounds and designed to be fairly durable, I have no issue throwing it in my backpack and carrying it around without feeling weighed down. It’s a great everyday companion for your computing needs. Additionally, because it has excellent device connectivity — especially with Android phones in my case — you can handle many of your tasks seamlessly within your work session. The processing speed has not let me down with anything I’ve done so far. I’ve been able to multitask smoothly without a hitch, and there’s plenty of RAM and storage for my daily needs. The keyboard has a great tactile feel, backlit keys, and plenty of useful functions at your fingertips, including AI shortcuts, screen brightness controls, and volume controls. Yes, it has the basics, but I genuinely enjoyed this keyboard setup. It feels very intuitive for my usage. When it comes to ports, you have everything you need: Thunderbolt, high-speed USB, HDMI output, and more to keep things moving and productive. Wi-Fi 7, as mentioned earlier, provides fast wireless connectivity, and Bluetooth support is excellent for connecting external devices. Would I recommend this laptop? Absolutely. Its large, clear, responsive touchscreen, fast processing, multitasking ability, and overall functionality are top-tier for a laptop of this size and weight. I don’t think buyers would be disappointed.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Laptop

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrific laptop with large screen and built in calculator.

    I would recommend this to a friend
  • Pros mentioned:
    Build quality

    Rated 5 out of 5 stars

    Great Laptop

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new laptop , very clear and quick response .

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not as fast as they say.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the weight and the size of the item but it was lagging to open certain websites. I tried different browsers etc but nothing seemed to help. I took it to various places to make sure that it wasn't my office/home wifi that was the problem...didn't seem to help.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Build quality, Performance, Portability
    Tech Insider Network Member

    Rated 5 out of 5 stars

    LG Hit it out of the park w/ this laptop

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a lot of other LG products in our home, but this is the first LG laptop/computer that I have ever had, and I must say that I am very impressed w/ this. It comes in a well protected box and arrived in perfect shape. I allowed it to fully charge and then began the setup process which went smoothly. It connected to our Wi-Fi and w/in minutes I was searching the web. As far as the computer goes, again I am very impressed w/ this LG Gram Max. It has a 17” touchscreen which is very responsive to touch. The keyboard has a very good “feel” to it and the keys are wonderful to type on. It is very lightweight and the color of this computer is very appealing. It is very sleek and noticeable. I also like that it has a massive amount of storage and it is very fast as far at being able to multi-task on it. I have downloaded several Apps that I had been using on my old laptop that just seem to be faster on this LG. I must say it also has vibrant colors on the screen, I watched a movie just the other night while my wife watched a movie on television and it never lagged and the video was amazing. I have never had an issue w/ any of our other LG products and don’t anticipate any w/ this laptop. Well made, very responsive, wonderful to use and I highly recommend it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good laptop overall

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only give 4 starts because the battery is not the best even turning off the computer every day is not the best , but afrer that works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast processing for the price

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very user friendly and fits all my needs. Great screen resolution

    I would recommend this to a friend