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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 797 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers have good things to say about the sound quality, easy setup, price, connectivity, and design of the Music Flow 4.1-Ch. Soundbar with Wireless Subwoofer. They appreciate the amazing sound quality, simple setup process, and affordable price point. Many customers also mention the various connectivity options and sleek design of the soundbar.However, some customers have concerns about the bass, volume, subwoofer issues, interference, and size of the soundbar. While the bass is not as booming as some would like, most customers understand this given the size of the soundbar. Additionally, some customers have experienced issues with the subwoofer crackling or popping, as well as interference with the signal. Others have mentioned that the volume needs to be turned up quite high to hear anything, and a few have found the soundbar to be a bit too thin.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-797 of 797 reviews
  • Rated 5 out of 5 stars

    Amazing quality sound bar

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This sound bar is amazing, you can have the volume seton and still hear it clearly. When the sub woofer kicks in, it feels like you’re in a theater. I love how easy it is to connect via Bluetooth as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome soundbar!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned the Sony 790 soundbar as it just didn't seem to fill my living room. I picked up this LG soundbar and WOW! I only have it on 35% and it's PLENTY. If you are in the market for a loud, well balanced, full sounding soundbar this is the one!

    I would recommend this to a friend
  • Cons mentioned:
    Subwoofer issue

    Rated 1 out of 5 stars

    Subwoofer Drops sound

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this unit 18 months ago. Sound was great for 1st 3 months, then the Subwoofer kept losing sound. Sent in under warranty and unit was returned 4 weeks later and same issue existed. Ended up complaining to LG and asked for my money back and was told they would take care of the issue. Sent unit back and 4 weeks later get new Subwoofer with same soundbar. Works great for another 8 months and starts doing the same thing again. Sub is 2 feet away from soundbar. I do not recommend purchasing this unit or any other LG soundbar for that matter. Their wireless technology isn't very good. Recommend puschasing the Sonos Soundbar and subwoofer. Its expensive but you get what you pay for.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We hate to hear that, Crice, you might try resetting the subwoofer and re-syncing it. If that does not work, please go to Twitter at @LGUSSupport or on Facebook @LGUSA so that we may further troubleshoot. ^CP LG

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Pretty good sound bar

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good sound bar for its price, give off decent sound.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good sound but incompatible with all my TV's

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried to hook it up to an LG TV but no audio outputs. Tried 2 high end Sonys both with optical output, still no go. (The one Sony works fine on my big surround sound in the living room). I called all the tech supports, LG, Sony and Best Buy, no help, sent it back. It sounded good on bluetooth though!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This one is nice on the wall and works for my samsung TV. Good for now!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this sound bar after trying BOSE. It connected easily with my LG OLED TV and sounds great. I really enjoy the ARC feature and Bluetooth that the BOSE didn't offer. Life's Good!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Good sound, when it works. TERRIBLE support

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely buy the Best Buy warranty with any LG soundbar. They have been terrible. I've perpetually had problems with the subwoofer cutting out and popping. I've spent hours on the phone with LG support. I've sent the soundbar in to be repaired by LG and it still has the problem. Really unhappy about it but now I'm outside of LG's warranty. It absolutely sucks when you have friends over to watch a movie or your having a party and all the bass keeps cutting in and out. Total fail.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Oh no! I am sad to hear about your ill-fated sound bar experience. Please take a moment, at your convenience, to contact us directly via Twitter @LGUSSupport or Facebook www.Facebook.com/LGSupportUSA ^CP LG

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Best for the money

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did my reaserch, chose this one - and did not regret! Got on black friday for $269

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Over rated

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After reading the amazing reviewstory this has and then seeing it was on sale in grabbed this. It was supposed to be an upgrade from my $99 Samsung soundbar. It's not. Only thing it did different was more bass. $99 vs $399?? Returning in the AM

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not worth the money

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The volume goes up to 100, but you cannot tell the difference in volume between 55 and 100. The only sound modes available are Standard and Cinema. The bass is nice and loud, but my Samsung sound bar (also purchased from best buy model # HW-K450/ZA) is louder and sounds better for music. This is a great soundbar for movies and action games, but I purchased this for the use of music and it does not do that well compared to others. I will be returning it for a different model / make.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Biggest mistake

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not waste your $. I have no idea how there are so many good reviews on this. I bought last night, returned today. Guy at the store convinces me to buy it back bc he told me to try something different. So I do and still nothing changes. This speaker is garbage and no wonder it was on sale. Total distortion on any setting, using different connections, wires, etc. No matter what I did, complete distortion and made everything sound like crap. DO NOT BUY!

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      If you're still experiencing issues, head to our support page on Twitter, @LGUSSupport or on Facebook at www.facebook.com/LGSupportUSA and our specialists will be happy to look into the troubles that you are having. ^CP LG

  • Rated 3 out of 5 stars

    Great sound listening to music via Bluetooth

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this unit on Black Friday for $300. The unit is great for listening to music (Bluetooth via iPhone). However, I did not care for the sound of the unit while watching TV. My new TV speakers (Samsung 65KS8000) sounded better than the unit it self. That was with the unit on Cinema mode which I liked best. I returned the unit and purchased the Bose Soundtouch 300 for 700. Again, I loved the unit for playing music but felt it was ok for watching tv. Keeping it 100.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Dropped sound

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds good when working. Bluetooth constantly drops when streaming music. Same with wifi. Cheap optical cable which I upgraded. Got this for $209- thought I was getting a deal...I did, a bad deal. Will be returning.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    HDMI input failed after 37 days of use

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HDMI input failed after 37 days of use. LG service department transfer me from one department to the next to the next and after they agreed it was the HDMI input they did not provide me with service I expected.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Awesome sound

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    But horrible connectivity. Subwoofer often disconnects

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    I did read reviews & saw ratings but its HORRIBLE

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    zero power & low poor sound. my old sony is better.

    No, I would not recommend this to a friend