Customer Ratings & Reviews
Customer reviews
Rating 4.5 out of 5 stars with 5477 reviews
(5,477 customer reviews)Rating by feature
- Performance4.6
Rating 4.6 out of 5 stars
- Cook Settings4.5
Rating 4.5 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
to a friend
Rated 5 out of 5 stars
Works great
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I decided to get this new microwave because my old one was not working as it should. It was about 3 years old and 900 watts. This one is larger in size and 1200 watts. It heats up quicker and more evenly.
This review is from LG - NeoChef 1.5 Cu. Ft. Countertop Microwave with Sensor Cooking and EasyClean - Black Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Works great and it's the right size, too.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We needed a new microwave that would fit into our kitchen'a cabinet shelf and still leave enough room for proper cooling ventilation. The LG inverter technology works great and it really does a good job heating without having hot or cold spots.
This review is from LG - NeoChef 1.5 Cu. Ft. Countertop Microwave with Sensor Cooking and EasyClean - Black Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
LOVE the Touch Screen!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this to replace a 10 year old microwave. The features on this one are awesome. It has a touch screen but also a ton of preset features that make cooking anything a breeze.
This review is from LG - NeoChef 1.5 Cu. Ft. Countertop Microwave with Sensor Cooking and EasyClean - Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
E-Z access a real plus to keep the front clean
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The way the door is designed w/the handle on the edge indented is a real plus to keep the front clean. The interior is well lit, large and attractive with a decorative turntable. Of course the 1200 Watts is very powerful!
This review is from LG - NeoChef 1.5 Cu. Ft. Countertop Microwave with Sensor Cooking and EasyClean - Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
Does a great job fits in my kitchen perfectly
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.About this microwave for a few weeks now it’s working great I like the little easy way that I can do the get up to 60 seconds really easy I would recommend this to anyone who is a good value at the time of purchase
This review is from LG - NeoChef 1.5 Cu. Ft. Countertop Microwave with Sensor Cooking and EasyClean - Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
Sticky door
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.if your counter top is real smooth the micro will move when you open the door. Rubber pads fixed the issue.
This review is from LG - NeoChef 1.5 Cu. Ft. Countertop Microwave with Sensor Cooking and EasyClean - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Modern, affordable, elegant
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got this microwave to upgrade my 14 yo one & I totally love it. It innovative with a very clean & modern look. The slider on the door for the time works well although it's a little hard to pinpoint an exact cook time. LED inside light is awesome. Overall a great purchase.
This review is from LG - NeoChef 1.5 Cu. Ft. Countertop Microwave with Sensor Cooking and EasyClean - Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
Nice Microwave
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install. Love the look and feel. The controls are awesome. Quiet operation. Wish the alarm was loader. I would give it 5 stars, but tha LG app won't connect to my S10.
This review is from LG - NeoChef 1.5 Cu. Ft. Countertop Microwave with Sensor Cooking and EasyClean - Black Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Quirky tones, great microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This has so far been a great microwave. It took very little time to get used to no number pad on the outside, but now it is second nature. The quirky little chimes when it’s done often make my kids dance to them. Solid unit, good value.
This review is from LG - NeoChef 1.5 Cu. Ft. Countertop Microwave with Sensor Cooking and EasyClean - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
For daily use
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is used by more than 50 people daily, with more than a year of purchase and is still working excellently. Recommended for high volume of employees or students.
This review is from LG - NeoChef 1.5 Cu. Ft. Countertop Microwave with Sensor Cooking and EasyClean - Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
Good microwave.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good size and it's simple to use. Losing number pad for inputting time takes a little getting use to but sensor warming works good
This review is from LG - NeoChef 1.5 Cu. Ft. Countertop Microwave with Sensor Cooking and EasyClean - Stainless Steel
I would recommend this to a friendBrand response from LGAnswers
Posted .Thank you for taking the time to review our product. We’re so sorry that the product did not meet your overall needs. This will be considered for our continuous improvement. Should you need any assistance with your unit, please send us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you.
Rated 5 out of 5 stars
Simple Easy to Use Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice size and simple control panel. The fact that it doesn’t have all the extra buttons in view that in reality no one uses, is not a issue at all. Nice simple design. As for actually heating up food, it is crazy fast.
This review is from LG - NeoChef 1.5 Cu. Ft. Countertop Microwave with Sensor Cooking and EasyClean - Black Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
Opening of door
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't see it doesn't have a push button open so need to put item diwn to open door.
This review is from LG - NeoChef 1.5 Cu. Ft. Countertop Microwave with Sensor Cooking and EasyClean - Black Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Loving it.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was looking for a smart microwave, with the modern look without having to over pay , with this LG I found just that. Quality, good price , and looks good with all my other appliances.
This review is from LG - NeoChef 1.5 Cu. Ft. Countertop Microwave with Sensor Cooking and EasyClean - Black Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
We needed a microwave.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We needed a microwave desperately. We were using an old one left over from my husband's college days. It either everything up or barely defrosted an item. The new LG is sleek looking and customized for each dish and warms at optimal temperatures. I love it!!! We love the chimes too!
This review is from LG - NeoChef 1.5 Cu. Ft. Countertop Microwave with Sensor Cooking and EasyClean - Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
Nice reliable microwave
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks nice and has worked well for over a year. The most annoying thing is the sound it plays when it’s done and the reminder chime.
This review is from LG - NeoChef 1.5 Cu. Ft. Countertop Microwave with Sensor Cooking and EasyClean - Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
Mrs. Marie
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great size but having to get use to the new timers and how the door opens on this one.
This review is from LG - NeoChef 1.5 Cu. Ft. Countertop Microwave with Sensor Cooking and EasyClean - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Unique Looking Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Happy I choose this one because its great reviews were well warranted. I like the way it looks with silver all around it on the side, instead of black like alot of them do. The way it opens and closes is unique too.
This review is from LG - NeoChef 1.5 Cu. Ft. Countertop Microwave with Sensor Cooking and EasyClean - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Favorite Appliance
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use to have the smaller .9 cu ft one. Appreciate that as the name implies, it's easy to clean.
This review is from LG - NeoChef 1.5 Cu. Ft. Countertop Microwave with Sensor Cooking and EasyClean - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Love our new microwave!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love this microwave! I wasn’t sure about it since it doesn’t have the traditional key pad but both my husband and I love it! Love the sleek design and the functionality! Highly recommend!
This review is from LG - NeoChef 1.5 Cu. Ft. Countertop Microwave with Sensor Cooking and EasyClean - Stainless Steel
I would recommend this to a friend
















