Customer Ratings & Reviews
Customer reviews
Rating 4.5 out of 5 stars with 5477 reviews
(5,477 customer reviews)Rating by feature
- Performance4.6
Rating 4.6 out of 5 stars
- Cook Settings4.5
Rating 4.5 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
to a friend
Rated 5 out of 5 stars
Easy
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Microwave is great. Very clean looking from the outside and very easy to clean. Don't like that everything has to end in a zero on it.
This review is from LG - NeoChef 1.5 Cu. Ft. Countertop Microwave with Sensor Cooking and EasyClean - Black Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
New microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Came very quickly and appeared to be in new condition. Works well
This review is from LG - NeoChef 1.5 Cu. Ft. Countertop Microwave with Sensor Cooking and EasyClean - Black Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
A No 1
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave does everything and does it well. I was suspicious of the various settings like popcorn etc but they work well. Best microwave we have ever had, and we have had many over the last 40 years.
This review is from LG - NeoChef 1.5 Cu. Ft. Countertop Microwave with Sensor Cooking and EasyClean - Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
Still learning
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good so far. Be careful when using the “Popcorn Sensor” option, my popcorn was burnt pretty bad.
This review is from LG - NeoChef 1.5 Cu. Ft. Countertop Microwave with Sensor Cooking and EasyClean - Black Stainless Steel
I would recommend this to a friendRated 2 out of 5 stars
Cooks well, but leaks like a sieve
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave is simple to use and does a really good job of heating quickly. More importantly, it defrosts very evenly. The controls are very minimal and take some getting used to. Setting power levels is a bit cumbersome, since it has to be adjusted only after setting cook time at full power. That is not intuitive. Here is the biggest issue with this product, and I have had this issue with two different units, so it is not a one-off. The units emits tons of interfering energy in the 2.4 GHz range. It leaks - badly. My wi-fi at home and at work both tank the minute the units are turned on. It all comes back as soon as the oven is turned off. While this is not necessarily dangerous, it is very inconvenient, since it interrupts things like audio streaming during parties, etc. There is no fix for this, it is a design flaw. If you plan on using this in proximity to your APs, pick another model.
This review is from LG - NeoChef 1.5 Cu. Ft. Countertop Microwave with Sensor Cooking and EasyClean - Black Stainless Steel
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Your feedback is very important to us and the concerns will be shared with our product team.
If you have concerns or questions, you can contact our Customer Support by any of the below options:
Phone: 1-800-243-0000
LiveChat:  https://www.lg.com/us/support/chatbot
Email: https://www.lg.com/us/support/email-appointment
Facebook Messenger:  https://www.facebook.com/LGUSA/
Twitter: @LGUSSupport
The LG Community Forum is also a great resource for getting help from other LG customers: https://lgcommunity.us.com/ ^CP
Rated 4 out of 5 stars
Sleek looking microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product works well. The controls are different than any other microwave I've had. I like the traditional controls better than the ones on this microwave.
This review is from LG - NeoChef 1.5 Cu. Ft. Countertop Microwave with Sensor Cooking and EasyClean - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, amazing price, good size and as described
This review is from LG - NeoChef 1.5 Cu. Ft. Countertop Microwave with Sensor Cooking and EasyClean - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Update your appliances with new technology
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s different from my old microwave which was part of my oven, so keep going to my double oven to warm up my food. Other than that I love it. Easy to use.
This review is from LG - NeoChef 1.5 Cu. Ft. Countertop Microwave with Sensor Cooking and EasyClean - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Hallelujah
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Microwave works as advertised. Had to get used to not having numbers on the front to select the cooking time. Otherwise, we are glad we purchased this microwave oven.
This review is from LG - NeoChef 1.5 Cu. Ft. Countertop Microwave with Sensor Cooking and EasyClean - Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
Great Microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Heats food quickly and efficiently. My only complaint is that it isn't completely level on my counter out of the box.
This review is from LG - NeoChef 1.5 Cu. Ft. Countertop Microwave with Sensor Cooking and EasyClean - Black Stainless Steel
I would recommend this to a friendRated 1 out of 5 stars
Don't buy it
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave lasted less than a year. It just randomly stopped heating most of the time. So, if you want a microwave that heats a cup of water after 6 or 7 tries, then this is a good looking microwave. I made the mistake of waiting 1 year and 2 days to call LG even though the unit stopped working correctly after 11 months, and apparently the manufacturer warranty ends after 1 year. All LG could do was give me the contact number for a local repair shop. That, and sell me a microwave that doesn't last a year. But the unit has a "10 year warranty" sign in the front you say? No, that's for very specific error codes from the magnetron when it doesn't heat the food. The magnetron unit in my microwave didn't work most of the time, and didn't report any error codes, so my issue was not covered by the amazing 10 year warranty stamped in the front. What a piece of junk!
This review is from LG - NeoChef 1.5 Cu. Ft. Countertop Microwave with Sensor Cooking and EasyClean - Stainless Steel
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your experience with your LG Microwave (LMC1575ST) model. We understand the importance of having reliable appliances that function properly and last long. While we strive to create durable appliances that stand the test of time, occasional malfunctions can occur. We want to assure you that your feedback is valuable to us, and we will address these issues with our team to improve our product's overall services, performance, and quality. If there's anything we can do to assist you, please reach out to us on social media @LGUSSupport. ^Juvy
Rated 3 out of 5 stars
Horrible UI
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Almost big enough. Looks great. Cooks evenly. But its user interface is HORRIBLE, causing me to return it.
This review is from LG - NeoChef 1.5 Cu. Ft. Countertop Microwave with Sensor Cooking and EasyClean - Black Stainless Steel
No, I would not recommend this to a friendRated 5 out of 5 stars
Great microwave!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice size, level turntable, not an annoying signal chime, easy open, and great preset options. Would definitely recommend and completely satisfied with the purchase, shipping, and price.
This review is from LG - NeoChef 1.5 Cu. Ft. Countertop Microwave with Sensor Cooking and EasyClean - Black Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Clean look
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works amazing looks very beautiful with the black and stainless steel
This review is from LG - NeoChef 1.5 Cu. Ft. Countertop Microwave with Sensor Cooking and EasyClean - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Great Microwave!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great microwave! The inside is not the normal white, it is a darker color and I love it. Plus the stainless steel outside. The chime is really cool too!
This review is from LG - NeoChef 1.5 Cu. Ft. Countertop Microwave with Sensor Cooking and EasyClean - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Great Product!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Work great no issues whatsoever! You get what you pay for!
This review is from LG - NeoChef 1.5 Cu. Ft. Countertop Microwave with Sensor Cooking and EasyClean - Black Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Loved our new microwave
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent features! Quick to heat up food and very sleek looking.
This review is from LG - NeoChef 1.5 Cu. Ft. Countertop Microwave with Sensor Cooking and EasyClean - Black Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Great Microwave Oven
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The microwave we got adequately fills our need. It has a bigger volume and faster heating. We bought this as a back up microwave and we make use of it now fully.
This review is from LG - NeoChef 1.5 Cu. Ft. Countertop Microwave with Sensor Cooking and EasyClean - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Great Counter Top Microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this microwave for my daughter. She has limited counter top space so we were looking for an attractive unit with a smaller footprint. It looks great, works great and purchased at a fair price.
This review is from LG - NeoChef 1.5 Cu. Ft. Countertop Microwave with Sensor Cooking and EasyClean - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Elegant
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. Highly recommend. It’s an elegant design with no fuss, does the job efficiently. The touch screen is very responsive with tons of options.
This review is from LG - NeoChef 1.5 Cu. Ft. Countertop Microwave with Sensor Cooking and EasyClean - Stainless Steel
I would recommend this to a friend
















