Customer Ratings & Reviews
Customer reviews
Rating 4.5 out of 5 stars with 5477 reviews
(5,477 customer reviews)Rating by feature
- Performance4.6
Rating 4.6 out of 5 stars
- Cook Settings4.5
Rating 4.5 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
to a friend
Rated 4 out of 5 stars
Great until it failed
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really liked the first unit fur the first 15 months. Then the door sensor began to erratically fail to respond. At 17 months, I brought it to an authorized LG repair place. I was told that the primary circuit board was becoming very hot and was at risk for fire. The unit cost too much to repair, so it was trashed. I have Chase warranty protection. Since I was fully reimbursed, and I liked it a lot, and it was on sale, I replaced it with the very same unit ( this one). I did purchase with that same card. I only hope it wasn’t a mistake.
This review is from LG - NeoChef 1.5 Cu. Ft. Countertop Microwave with Sensor Cooking and EasyClean - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
works well and seems durable
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works well and seems durable. i am not a fan of the touch screen but it does not bother me. wish the minimum time settings can be 5 sec instead of 10 sec.
This review is from LG - NeoChef 1.5 Cu. Ft. Countertop Microwave with Sensor Cooking and EasyClean - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
LG Microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave seems to be a huge upgrade from our previous model which was about 20 years old. Still learning how to use it!
This review is from LG - NeoChef 1.5 Cu. Ft. Countertop Microwave with Sensor Cooking and EasyClean - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
LG lifes good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks very nice and works very good. Foot hot Instantly
This review is from LG - NeoChef 1.5 Cu. Ft. Countertop Microwave with Sensor Cooking and EasyClean - Black Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Great buy!
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great microwave! Easy to use, definitely recommend !
This review is from LG - NeoChef 1.5 Cu. Ft. Countertop Microwave with Sensor Cooking and EasyClean - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Great value
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What an odd design, but after 2 years its still working like a champ.
This review is from LG - NeoChef 1.5 Cu. Ft. Countertop Microwave with Sensor Cooking and EasyClean - Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
Would buy again
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This has been a really good microwave so far and only thing that is a little different is the time setting .but otherwise it is great!
This review is from LG - NeoChef 1.5 Cu. Ft. Countertop Microwave with Sensor Cooking and EasyClean - Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
Efficient Microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The oven performs its functions in a quiet, efficient manner. Once the microewave is operating however, I cannot lower the power level prior to completing its timed task
This review is from LG - NeoChef 1.5 Cu. Ft. Countertop Microwave with Sensor Cooking and EasyClean - Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
Learning Curve
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cooks HOT on high! I kick down the power level to avoid ruining my food. There is definitely a learning curve with this microwave, as it’s not very intuitive to use. Keep the manual nearby for cooking codes-there isn’t a one press button for cooking potatoes or popcorn, etc. I don’t use it very often, but I do love it. It looks sharp on the counter too. Helpful to see the food cooking through the window. (Otherwise I’d be burning my nachos to a crisp!) If you keep it on high, even the lowest cooking time in a range of times is too long. Cooks evenly, defrosts nicely. I enjoy the song at the end when the food is finished!
This review is from LG - NeoChef 1.5 Cu. Ft. Mid-Size Microwave - Smooth white
I would recommend this to a friendRated 5 out of 5 stars
1st LG microwave
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This has held up well compared to the smaller cheaper microwaves we had been buying, and it’s also a good size for the counter
This review is from LG - NeoChef 1.5 Cu. Ft. Countertop Microwave with Sensor Cooking and EasyClean - Black Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Looks great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this microwave recently and Had to say that it looks great and have had zero issues with it. Easy to operate, intuitive to use. Thought that the price was very fair.
This review is from LG - NeoChef 1.5 Cu. Ft. Countertop Microwave with Sensor Cooking and EasyClean - Black Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Intuitive controls
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very intuitive controls, sturdy, and sleek design.
This review is from LG - NeoChef 1.5 Cu. Ft. Countertop Microwave with Sensor Cooking and EasyClean - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
High Class Microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lots of power and great settingsfor common things. I love this microwave.
This review is from LG - NeoChef 1.5 Cu. Ft. Countertop Microwave with Sensor Cooking and EasyClean - Black Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Great mircowave
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this microwave. It's big inside and the cooking speed is quite fast. Also, the design looks nice.
This review is from LG - NeoChef 1.5 Cu. Ft. Countertop Microwave with Sensor Cooking and EasyClean - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Great microwave
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had this item over a year and I have not have any problems. I like the very clean look that it has. You open the door for more options. What’s up food nicely.
This review is from LG - NeoChef 1.5 Cu. Ft. Countertop Microwave with Sensor Cooking and EasyClean - Black Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
LG top noch
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best microwave I really like it it looks very stylish and very clean
This review is from LG - NeoChef 1.5 Cu. Ft. Countertop Microwave with Sensor Cooking and EasyClean - Black Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Get it if you can!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loving it! Family loves using this microwave. Perfect size for what we need to use for. Does the job well. The temp is balanced!
This review is from LG - NeoChef 1.5 Cu. Ft. Countertop Microwave with Sensor Cooking and EasyClean - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Good buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as described, fair price, available immediately. Just a microwave.
This review is from LG - NeoChef 1.5 Cu. Ft. Countertop Microwave with Sensor Cooking and EasyClean - Black Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
Lg Neo Chef
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cooks evenly, looks modern, I love the digital display and the jingle it plays when your food is done
This review is from LG - NeoChef 1.5 Cu. Ft. Countertop Microwave with Sensor Cooking and EasyClean - Black Stainless Steel
I would recommend this to a friendRated 2 out of 5 stars
The UI is a deal breaker
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased this microwave and really wanted to like it but returned it right after taking it out of the box for a short test drive. What drew us to this microwave was the way the door opened without any push button latch. However, once we actually had the microwave, that was the only pro. There are just too many cons for us: -The interior is dark gray which really dims the interior. -Each button push results in a twinkly tone similar to our old LG fridge -The end of cook is not a beep but a twinkly melody -The real deal breaker for us is the UI. The door needs to be open to access the buttons. The only functions accessible with the door closed are start, cancel and a time slider. Cooking something involves first setting the cook time, then the power level, then closing the door to push start. The manual said the time could be adjusted after the door was closed with a the time slider but, we had limited success with the time slider.
This review is from LG - NeoChef 1.5 Cu. Ft. Countertop Microwave with Sensor Cooking and EasyClean - Stainless Steel
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are disappointed to see that you were not satisfied with your recent purchase and would like to learn more from you. However we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and use #VOC, and share your feedback with us. Thank you. ^Jennifer
















