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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 5478 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are enthusiastic about the NeoChef 1.5 Cu. Ft. Mid-Size Microwave's ease of use, size, and design. Many appreciate its fast heating and pleasant sound, along with the overall performance and appearance. However, some users find the controls and timer somewhat challenging to use, and a few have expressed concerns about the warranty and door design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 105 Showing 2,081-2,100 of 5,478 reviews
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good deal

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be working good and I like the smart appliance part of it. However, it is a little noisy when it runs. But for the price it was a good deal.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    LG Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this new microwave. It is a little larger than the one we had and with 1250 watts, it cooks much faster than our old one. It takes a while to get used to not having a numerical keypad but using the "+" and "-" buttons work fine.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Fast and convenient!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the sliding touch feature on the front that allows you to add or subtract more time. I like the jingle when it is done. The LED lighting is also nice. It cooks good and fast. I liked this microwave as it is not like traditional microwaves and opens from the side. Nice sleek modern design.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    High Quality

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this microwave for years and it is far superior to its counterparts. I’ll only buy LG appliances from now on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this microwave basically just to match the Black Stainless look of the stove and fridge. Am I ever glad I did. This microwave has been a great surprise so many features I didn't think I needed but now couldn't be without them. Well worth every cent we paid for this. Best of all my wife Loves it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did find the "Manuel" to be lacking in detail, I found a good explanation of how to use the microwave on YouTube. ONCE I understood how to use the controls, this microwave was outstanding. It does all I wanted it to and mow! I really recommend this,

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Replacement Less Expensive Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only thing that we needed getting used to were the control selections inside the door face. Oh, and the finish-alarm is a bit annoying. It is an adequate microwave for our needs. Our last Whirlpool microwave lasted 10 years but was almost twice the price. We've only had this LG-NeoChef for two months, so, time will tell how it measures up. I will not recommend this microwave only because I do not make recommendations for any products.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect microwave

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this microwave. Purchased it on sale and it was a great buy. Heats everything fast

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good microwave. It’s actually bigger than I thought it would be. I ended up exchanging the mid size to the small because the mid was too big to fit anywhere in my kitchen. I wish there was an option to make it easier to select time of cooking.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome little microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had it for a month now and cant say I have anything negative with it. Works great, simple controls, does the job.

    I would recommend this to a friend
  • Pros mentioned:
    Power

    Rated 5 out of 5 stars

    Great Micro Wave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has plenty of power if you need it - nice and quite

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave is the best! Works Great and looks good

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    ARGH!!!!!!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controls are insane. There is no number key pad to put in the amount of time you want some thing to cook. As per the manual, "Press start/enter to cook at 100% cook power for 30 seconds. Press start/enter during cooking to increase cook time by 30 seconds. (Add up to 99 minutes and 59 seconds). To adjust the time [like if you have something that calls for 70 seconds of cook time] you have to use a vary unprecise tiny "slid bar" to adjust it up to 70 seconds. Now think about this... it starts with 30 seconds, then you have to do several button pushes to add another 30 seconds. How long did that take you? Maybe 10 seconds? So do you have 30 + 30 seconds cook time OR 20 + 30 seconds cook time? So how much do you add with the slide bar WHILE THE MICROWAVE IS RUNNING? Second, the sounds... It beeps and sings like a child's toy. Who wants a beepy 'song' every. single. time. the thing is done??? It went back!!

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette LG

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Better than expected

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome, easy to use with some real good food settings. Thought it would be too advance but better than expected

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Microwave Oven

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave. it does almost all of the thinking for you! I thought at frist I made a mistake purchasing this oven but it only took a few hours to get used to it and now I am so glad that I purchased this!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Enjoying our new microwave!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like the LG - NeoChef 1.5 Cu. Ft. Mid-Size Microwave so far. It came with a 6 point turntable which helps the food cook evenly. We also enjoy the signals when the food is done. The signal is more musical than our old microwave.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great microwave

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little microwave. Have been happy with it but it did fail after 18 months. Glad I bought the bestbuy service plan because they swapped it out right away with no problems.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great. It heats up food very fast and is very wide on the inside which gives it more space for food. I like that it’s easy to clean because of the screen and it’s really easy to use.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    No Numbers- huh?!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall microwave is fine but be warned there are no numbers on the panel. You can only go up in increments of 10. I am firm believer that somethings take 25 sec v 30 so it's kind of a bummer.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like a charm . This is definitely worth every penny. The features are amazing. I love the ease of warming up for , the defrost feature and the cooking feature. It heat up food from inside to out.

    I would recommend this to a friend