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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 5478 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are enthusiastic about the NeoChef 1.5 Cu. Ft. Mid-Size Microwave's ease of use, size, and design. Many appreciate its fast heating and pleasant sound, along with the overall performance and appearance. However, some users find the controls and timer somewhat challenging to use, and a few have expressed concerns about the warranty and door design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 108 Showing 2,141-2,160 of 5,478 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    A great value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used this LG to replace a much more expensive name brand that only lasted 2 years. It is working better than the much more expensive brand.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good One! Buy it I cant deny it! Lol

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my mom for xmas..she sent me a picture of it up & its beautiful she loves it and it works well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    who knew?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this microwave after doing way too much research on a simple microwave purchase! First of all for the time I had it, it seemed like a good product, and heated food really well. However, I had a little problem where every time I'd use this microwave my internet would just stop. So I guess it was just a little too powerful! I ended up having to return it, because it was seriously annoying when whatever I was streaming would just stop, until my food was done heating up.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Power

    Rated 4 out of 5 stars

    Alot in a manageable Size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The features and power are more than sufficient for it's size. The end of cooking time jingle was cute at first, but this periodic remider jingle later becomes annoying if food is left inside this over a period of time.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    good

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works like new after a year still working as new i like the touchscreen

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    L am extrememly happy with this putchase. It is a good size for my counter. I love LG appliances I never had an issue with any of them.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size, strong and wonderfully elegant. It's takes less time to heat up foods than my last microwave and it heats everything up evenly. Love the sound it plays when it's done, not annoying at all.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Power

    Rated 1 out of 5 stars

    Time is NOT on your side!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having been a fan of LG for years I purchased this replacement Microwave when the last one failed after 5 years. This unit is more powerful being 1200 watts instead of the 1100 watts and 1" smaller a 15"... I decided on this unit because I truly like how easy the old unit was to clean. Having had this new unit for over a month now - I can honestly say I am NOT Happy with it. Yeah it works and does its job BUT for some reason LG decided to take away the Numerical Key Pad and replace it with a slider which can only be used in 10 second intrevals. So if you want to cook for and ODD amount of time like 8 seconds or 13 seconds - Your out of luck. I thought I might grow to except it and be happy with my purchase - I did not. It has proven to be quite annoying. If I could return it and get my money back I would.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We hate to hear you are dissatisfied with your unit's performance.If you'd like to discuss more, please reach out to our Customer Support Team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette LG

  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    It sings to me

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unlike all the other microwaves this one is the perfect square with the perfect tint on the window preventing you from seeing the mess inside. Honestly, why can’t you just put a napkin over the food before heating.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Silver

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with micro wave. Does everything I expected it to accomplish. Fits perfectly in desired location.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Gets Hot

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this microwave It warms food unevenly and fast. The best feature is the lock option because my five year old insists on making popcorn and I love the fact that the buttons are inside the door. Overall this was a great buy and worth every penny.

    I would recommend this to a friend
  • Pros mentioned:
    Power

    Rated 5 out of 5 stars

    Very good microwave

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this microwave. It is digital and very powerful. It does not heat the pan/dish rather it only heats the food. Also the automatic setting like popcorn etc. are amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very happy w/ our NeoChef

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sharp appearance. Great variety of cooking options. Access to the buttons are inside when you open the door. A little different to get used to, from the normal outside of the unit touchpad buttons. Very happy with product!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great, but it’s a open box and it makes a odd sound but Performance is great

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    LG microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great and works well. Only issue is setting the cook time and power level takes a little longer than one touch microwave ovens.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    So Happy with my Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so pleased with this microwave. The sensors cook the food to perfection. I even used the sensor to defrost a piece of meat and the edges were not overcooked. Love the look of the microwave. I hope we get many years of service from it.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Excellent price for excellent device

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first I didn't like the idea of no number pad, however the interface is very intuitive, and actually quicker than entering the numbers. That, and no hotspots in the microwave!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    LG NeoChef 1.5 Cu. Ft.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This LG microwave got good reviews online and it seems to work well, we're pleased with it. Not sure I like not having a keypad to be able to just set a time but still need to work with the other cooking modes it has.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Microwave!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave is easy to use, heats well, easy to clean, and the temperature stays steady. We love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's nice to have a microwave that is a little different than most microwaves. It takes a little time getting used to the settings, but we are satisfied with this microwave and appreciate the song it plays at the end, rather than the traditional beeps.

    I would recommend this to a friend