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Customer Ratings & Reviews

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$143.99
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Comp. Value: $239.99

Customer reviews

Rating 4.5 out of 5 stars with 5477 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are enthusiastic about the NeoChef 1.5 Cu. Ft. Mid-Size Microwave's ease of use, size, and design. Many appreciate its fast heating and pleasant sound, along with the overall performance and appearance. However, some users find the controls and timer somewhat challenging to use, and a few have expressed concerns about the warranty and door design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 123 Showing 2,441-2,460 of 5,477 reviews
  • Rated 5 out of 5 stars

    Great value!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price was right, but this thing performs! The auto sense cooking and reheat features work perfectly! No more thermonuclear temperature food scorching your mouth. Just evenly heated to perfection!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    LOVE IT

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this microwave!!!! Sure make the previous oven so obsolete

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing quality

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my family and they love it, works amazing!

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hey there, RayRay Thank you for choosing the LG - NeoChef 1.5 Cu. Ft. Countertop Microwave with Sensor Cooking and EasyClean for your family and kitchen needs! We work extremely hard to give you the best products and experiences, and you make our day knowing that we fulfilled that for you. Enjoy! ~Rita LG

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great model

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best microwave I have decided to purchase. I would recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    LG Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great microwave. Although it is in my pantry and out of site it matches my Kitchenaid appliances really well. I like the controls being on the inside of the door so my 2 year old grandson can’t manipulate the settings.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    Poor design makes this microwave undesirable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We used this microwave as soon as we got it home, brand new. It made a low level grinding noise while running. It sounded like the rotating mechanism was somehow defective and grinding while turning. I made sure the glass platter and carriage wheels were assembled properly. I also tried rotating by hand. I came to the conclusion that there was nothing mechanically wrong, it was just something about the design of the platter/wheels that caused the noise. However, my wife would not accept it. And I agreed. The microwave we were replacing made suspicious noises prior to failing. And the noise made by this new one was unsettling even though I was 85% sure there was nothing wrong.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi there, Thank you for reaching us. I'm sorry to hear about the issue you experienced with the new microwave. We understand your concern and hesitation, especially given your past experience with a failing microwave. Your peace of mind and satisfaction are important to us. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris LG

  • Rated 5 out of 5 stars

    Happy purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unique unit. Some people don't like the sounds and commands. I think it gives it identity and efficiency. 4+ years going strong, would definitely recommend and buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 2 out of 5 stars

    No numerical keypad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the biggest microwave I could find to fit one of those cabinet cubbies. The big issue, there is no keypad, no 1234567890. The popcorn sensor overpops. To set less time I must do a time cook in 10 second increments. I should have looked in store first. Maybe the is the new way, maybe this is the way for liberal millennials to cook.... I don’t know, now I have to live with it.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Venette LG

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Heat it up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase this microwave to replace one that was 29 years old. Seems to be working well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this microwave, its the best i have ever owned. The only ding I would give is setting is a slide bar and not actuL numbers

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great microwave

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love LG products and I’ve never tried them in the kitchen. This microwave is fantastic. It is smart with his pre-programs. It’s clean lines and design are easy to clean inside and out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Electronics

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth to buy this microwave. Lot faster to heat food and Spence saver. I loved it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    LG microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Bought this for the office and it has been consistent in warming things.

    I would recommend this to a friend
  • Pros mentioned:
    Power

    Rated 5 out of 5 stars

    Fantastic Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase was a serious upgrade from my small cheap low powered microwave. I waited way too long to make this purchase. Don't wait just do it. I got a great price. Free next day delivery.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Worth the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! It’s a great buy. Once you learn how to use it. You are good to go. Its different from the average microwave. Its more up to date and attractive.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Power packed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that the door does not require a button push to open and that most menu buttons are on the inside - leaves clean sleek lines. Plenty of power but not a counter space hog.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent countertop microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best currently available countertop microwaves based on several factors. This being said, I did have to return the first one I purchased (something loose internally when running), but I was impressed at how easy Best Buy made the in-store return/exchange process. The second one I took home has worked flawlessly, and I really like the Black Stainless Steel color

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Solid Piece

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It get's the job done and looks very sleek and modern as well. Would have loved to get the bigger unit, but the kitchen cabinet would not fit it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Better than my built in Kitchenaid

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this unit while my built in Kitchenaid was broken, it’s a good looking unit and cooks faster than my other one.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best microwave we've ever had

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I rarely write reviews unless I am very impressed. I am particular and researched microwaves for months before buying this. I am very pleased. It is the best microwave we've ever had.

    I would recommend this to a friend