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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 5478 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are enthusiastic about the NeoChef 1.5 Cu. Ft. Mid-Size Microwave's ease of use, size, and design. Many appreciate its fast heating and pleasant sound, along with the overall performance and appearance. However, some users find the controls and timer somewhat challenging to use, and a few have expressed concerns about the warranty and door design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 126 Showing 2,501-2,520 of 5,478 reviews
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Great small Microwave, but loud

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Microwave but it's loud. Sounds like something is loose inside, but I have had 2 of them and they are exactly the same.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great value for the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding microwave. Easy to use. I love how the menu buttons are protected once the door is closed. Great value for the money.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Excellent Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The heat on this microwave has been amazing and it’s worked excellent. The noise it makes when it’s done is a little long but if that’s the only downside so far I’ll take that trade-off for a great microwave.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 3 out of 5 stars

    Didn't Last the Warranted time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would have rated better, but died under 5 years for us (Converter went bad). Was good value for the money and we used it daily. Loved the Quick start(30 sec) button on front panel. but felt it was stating to wear out due to holding it too long for adding increments for longer time settings. It did burn popcorn the first few times, but we figured out when to stop based on popping sounds. Made the best nachos with melting cheese at 60% setting.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport with #VOC or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane LG

  • Rated 5 out of 5 stars

    Best countertop microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this microwave. It is a replacement for an over the stove one. It heats food so much faster and evenly. The music it plays when finished is cute and much better than an annoying beep. I absolutely recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Stylish. Great cooking power.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Neochef 1.5 Cu. is wonderful. Good-looking with hidden yet accessible cooking buttons and plenty of options. So far, so good. It cooks /warms up food fast. Thanks LG and Best Buy for this awesome product.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Highly recommend!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought as a gift for my sister! We have had one a very long time and luv it! Now she luvs it too!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Mrs Robinson

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The problem with the microwave is no options of single minutes if I want 23 minutes not able to do that, it has to be an increment of 10 or to stop it in the middle of the function which is very inconvenient. if I would’ve known that I wouldn’t buy it but now it’s too late returning it it will be a hassle for me

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thank you for sharing your product experience feedback. We will share this with our research and development teams for future improvements. ^Jennifer LG

  • Rated 5 out of 5 stars

    Excellent countertop microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best currently available countertop microwaves based on several factors. This being said, I did have to return the first one I purchased (something loose internally when running), but I was impressed at how easy Best Buy made the in-store return/exchange process. The second one I took home has worked flawlessly, and I really like the Black Stainless Steel color

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    LOVE IT

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this microwave!!!! Sure make the previous oven so obsolete

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Caught a price break

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well so far since its very recent purchase date. Star rating is irrelevant, due to the brief ownership experience. This purchase replaced the Kenmore microwave oven I had for 25 years that worked perfectly, until the centerpiece of the plastic spindle that fits into the hole on the bottom of the oven to rotate the glass plate softened and warped inside the hole. Can this LG microwave oven rival that lifespan, I wonder. Who knows?

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great model

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best microwave I have decided to purchase. I would recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    I like this microwave but I don't love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this microwave. It does the job. But I don't love it. I prefer regular buttons to the digital slide for time-set, but other than that it gets the job done!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It Works Fine.xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic microwave!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot say enough about this microwave, it is fantastic. It heats food quickly and quietly. I looked up how to mute all of the sounds it makes. Really love it.

    I would recommend this to a friend
  • Pros mentioned:
    Power

    Rated 5 out of 5 stars

    Best purchase ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave is efficient as well as super powerful. Although it takes up some space on my calendar, it has been a godsend and one of my first major appliance purchases and I would not have done anything differently.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    microwave purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item well pleased with it. I would recommend this microwave for purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Definitely recommend

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very reliable, easy to use everyday, Anyone can use

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    Poor design makes this microwave undesirable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We used this microwave as soon as we got it home, brand new. It made a low level grinding noise while running. It sounded like the rotating mechanism was somehow defective and grinding while turning. I made sure the glass platter and carriage wheels were assembled properly. I also tried rotating by hand. I came to the conclusion that there was nothing mechanically wrong, it was just something about the design of the platter/wheels that caused the noise. However, my wife would not accept it. And I agreed. The microwave we were replacing made suspicious noises prior to failing. And the noise made by this new one was unsettling even though I was 85% sure there was nothing wrong.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi there, Thank you for reaching us. I'm sorry to hear about the issue you experienced with the new microwave. We understand your concern and hesitation, especially given your past experience with a failing microwave. Your peace of mind and satisfaction are important to us. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris LG

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    LG countertop microwave oven

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This salesman gave me excellent information regarding several microwaves I had looked at. Very happy with my purchase

    I would recommend this to a friend