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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 5478 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are enthusiastic about the NeoChef 1.5 Cu. Ft. Mid-Size Microwave's ease of use, size, and design. Many appreciate its fast heating and pleasant sound, along with the overall performance and appearance. However, some users find the controls and timer somewhat challenging to use, and a few have expressed concerns about the warranty and door design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 127 Showing 2,521-2,540 of 5,478 reviews
  • Rated 4 out of 5 stars

    Great!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It heats up food in no time. I just had to get used to putting in the time. There are no numbers. I definitely had to read the manuel to figure it out.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great Microwave Oven

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the most well designed microwaves I have used in years. Intelligently designed. I love the capacitive touch controls. Heats quickly no evenly. Highly recommended

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great mid-size microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We replaced a much larger microwave with this one, and have been very pleased. I was a bit worried that it would be too small, but the inside is bigger than I had anticipated. Great buy at less than $100.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Looking nice !

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As looking really gorgeous. Completion sound or alarm is totally unique. Interior light looks great. Hope you like and enjoy that too.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Cooks fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cooks & looks great. The only thing to not like is the controls. No number keys. Sliding your finger to set a time doesn't work well. I have to hold the + or - keys and release on a correct time.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Microsof

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Old microwave died. I needed a new one. Best Buy didn’t have the one I wanted in stock so I’m gonna roll the dice with this one. Seem ok so far.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to replace a microwave that stopped working. The interior size is great for everything for all my uses. It is easy to use and the quality is good. A great value.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great microwave

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase. It really kicks butt. Plenty of room on the inside

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Quality microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Heats very well, better than my previous microwave. I like that there aren't 20 different buttons that I will never use.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave but the sound kinda annoys me. Wish I could just turn it off and make it a regular beep. But overall it’s a good microwave and it’s been working for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So nice to not have the normal “beep, beep, beep” when it’s done! Pleasant sound instead which compliments my washer/dryer. Huge turntable. Took a little getting used to programming. All good now!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Lg is great.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always bought Walmart microwaves. I little extra cost for this LG microwave is well worth. Love the way it heats fast and all the features are great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Loving LG

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love to use LG microwave oven because it's easy and convenient and also reliable.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent overall product!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Easy to use! A cute tune plays when the microwave is finished. It’s probably the LG tune. It’s a higher end microwave, but definitely worth it!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent and easy to use!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cooks great, and is super easy to use! The sensor reheat function works perfectly for any type of food. I especially like the stability of the turntable, it’s virtually impossible to upset it.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Chimes vs beeping

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek design. Great at heating stuff up. Sometimes overheats and boils over my coffee or milk with the sensor option. I like the chime instead of the beeping.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Attractive Piece of Crap

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave performed flawlessly for 1 year and 6 weeks. It still performs all tasks flawlessly except for cooking. It no longer cooks. At all. Nothing. Put in a cup of cold water and heat it for a minute or two. It will still be stone cold. You can call LG's service where they will very politely give you the phone number of your closest service where you can pay to have it fixed because your warranty stopped after a year. If it is the magnetron, it is covered, but the service will cost you pretty much what you'd pay for a new microwave.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette LG

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    JAF

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this appliance!!! Love its stylish appearance. LG definitely got it right!! The price of course was great!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our LG Loves is!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A new microwave for us, but learned and like the features and after that—it was love at first sight. In fact, this LG loves us back!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent Microwave for Seniors

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very accessible. Easy to read. Quick cooking. Good for hot beverage. Quick thawing on most frozen meats.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We appreciate you for being a part of the LG Family, feedback from our customers is our liquid gold. We value your opinions in order to continue to provide innovative technology and services that makes everyday a bit more convenient. Should you need us for any future issues or concerns reach out to us via Facebook or Twitter. Once there you may send us a private or direct message with your contact information and serial/model number of your unit so that we will be able to assist directly with back and forth conversation. We can also be reached by phone at (800) 243-0000 or @LGUSSupport. Thank you .~Tanisha LG