Memorial Day SaleEnds 5/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.5 out of 5 stars with 5478 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are enthusiastic about the NeoChef 1.5 Cu. Ft. Mid-Size Microwave's ease of use, size, and design. Many appreciate its fast heating and pleasant sound, along with the overall performance and appearance. However, some users find the controls and timer somewhat challenging to use, and a few have expressed concerns about the warranty and door design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 138 Showing 2,741-2,760 of 5,478 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good buy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as described, fair price, available immediately. Just a microwave.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    LG top noch

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best microwave I really like it it looks very stylish and very clean

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Good unit

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good microwave oven I gave 4 stars as the machine is very loud.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Nice Microwave

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave works great. I gave it a 4 star because I don't like the fact that it doesn't have numbers to punch in a time to microwave, just second and 30 second settings.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 3 out of 5 stars

    New Micro

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It Works Fine So Far, Looks Okay, Easy For Elders To Operate

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great buy!

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave! Easy to use, definitely recommend !

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great microwave.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this microwave, works pretty good. I like the simple control panel. Popcorn setting is a little off, but maybe over time it gets better.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    LG Customer service a joke

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this microwave in and were so excited about all of the features. We looked at a TON of different sizes, brands, and features. The diagnostic feature stuck out to us, since the reason we are buying a new one is our old one, of just a few years, went out. We plugged it in, put some food in it and started it up. It worked. My husband went to do his plate, and it would come on, and literally turn right back off. The time would stay on and everything. If you pressed start again, it would just turn right back off. We tried unplugging and replugging to reset it, didn't work. Tried a different outlet, didn't work. We decided to call and use the diagnostic feature. The customer service agent said we couldn't use that since it wouldn't turn on. OK...?? Then she proceeded to tell us to make sure the door is shut.... well, this model, you have to close the door to hit start. We asked her if she had the right model. She got frustrated and started to "read" the troubleshooting to us again. after she insisted several times to do things that didn't make any sense at all, then she told us we had to return it and get another. Well, yeh right. At this point we were done with this microwave and done with LG. Good luck

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are sorry to hear of your experience with your unit. Please know that we are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. We hope that you will consider LG for your future product needs. For the latest updates on LG Microwaves, please visit https://www.lg.com/us/microwave-ovens. You can always reach out to LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook (https://www.facebook.com/LGUSA/) with any product questions or concerns. We apologize for any inconvenience this caused. ^Daphane LG

  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great Microwave

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave is sleak and modern with no visible buttons and the handle is hidden on the right side. It was a perfect fit for our newly renovated kitchen.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Super cool microwave

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the black stainless steel to match all the other appliances in the kitchen. Works great and the chime instead of a buzzer is a nice touch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT! Does the work for you!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This LG microwave cooks with accuracy. Has sensors to detect what is placed in it, heats/cooks the food instead of wasting energy and time heating up the ceramic and glass serve-ware the food is on. "Sensor" cooking has multiple levels that heat/cook food according to the type of food - does frozen foods pretty accurately. Cooking vessels & plates do get hot in the area of the food cooked on them, so some caution is needed when removing a dish from the machine. We also noticed that there is almost no spattering of foods around the walls of the cooking chamber. We've had this machine for a month and are now using it to prepare more meals than was possible with an older one.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Impressive Microwave

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a replacement microwave right away and this one does the job and some. Great technology and aesthetically cool and yes, excellent in reheating food.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    LG microwave

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We just love this microwave. We know this is just a microwave, but it is so easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome, powerful microwave

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave is great, it cooks a little faster than the directions on most food packages because it's more powerful than the average microwave. Easy to clean and very useful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic microwave, buy it! You won't be sorry!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow, what a pleasant surprise! We love, love, love this microwave. We've had it for about a week now and couldn't be happier. It actually cooks through, limiting "cold spots" in your food. The touch controls are really neat and the little diddly that it plays when finished cooking is the bomb! Feels like quite a pricey machine at a price that doesn't break the bank. Would definitely buy again (but hopefully won't have to, ha ha)!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good microwave, heat up quick and i havnt burn popcorn yet lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this microwave

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how quickly food gets heated also it’s a quiet microwave.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great looking microwave

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave works great so far and I like the touchscreen display. The only thing I didn’t like about the product is that it didn’t have the traditional 0-9 button.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Intuitive controls

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very intuitive controls, sturdy, and sleek design.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome Microwave

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My family loves this microwave! The sleek design and awesome technology just excites us every time we walk into the kitchen. Awesome buy buying another for the mans cave!

    I would recommend this to a friend