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Customer reviews

Rating 4.5 out of 5 stars with 5477 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are enthusiastic about the NeoChef 1.5 Cu. Ft. Mid-Size Microwave's ease of use, size, and design. Many appreciate its fast heating and pleasant sound, along with the overall performance and appearance. However, some users find the controls and timer somewhat challenging to use, and a few have expressed concerns about the warranty and door design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 218 Showing 4,341-4,360 of 5,477 reviews
  • Rated 4 out of 5 stars

    Good value

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microwave works well. The only drawback that I didn’t like was that you have to go by one minute on the time setting you cannot do a half of a minute.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We appreciate you sending us your feedback. Please know that your thoughts are important to us as it will be shared with our marketing and product teams to meet your expectations moving forward. Meanwhile, if you need further assistance, send us a private message on Facebook or Twitter using @LGUSSupport, and include your contact info, or call our Customer Service at (800) 243-0000. Thank you~Tanisha LG

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love the Microwave!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use! Large capacity! I love the turn table.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product . Good prompt delivery by Best Buy. Will buy products through Best Buy again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our family loves the LG brand. Wonderful features

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    its great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its a great microwave bestbuy as the stuff!!!!!!!!

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    Rattly turntable. Dumb controls.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To be honest, we bought this because it was the size we needed and the color we wanted. It works fine as far as heating up food goes but not much to recommend it otherwise. The turntable makes a rumbling rattly sound as it turns which is pretty trashy for a microwave in this price range. The buttons that are inside the door is a fairly dumb design as well.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We appreciate you taking the time to provide your feedback. We're always looking to increase our customer satisfaction ratings. If you wouldn't mind, please provide your feedback at the following form (our official feedback form): https://www.lg.com/us/support/feedback. Should you be inclined to fill out the form with the information provided in your review, we'll look into the possibility of improving the turntable and the button's in future generation models. ^Chris LG

  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Open box and was in mint condition would recommend bust buy open box deals they are a great way to save money on great items

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but loud

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like everything about this other than the noise. It is a bit loud and "whiney."

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Decent

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's astheticaly appealing but the lack of buttons takes getting used to.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use reliable Microwave

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought one and bought the geek squad warranty. Did end up having an LED on the timer go out after a couple years (microwave still worked fine). Took it to BB and they gave me the option of money back or a new one and I got a new one. Would buy again, did buy again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microondas

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is working perfectly the light in side is very nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    this is the best, love the look and style

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it takes me a little while to get used how to use the controls. Outside of door has very basic controls. You have to open door to have access to full control panel. Big plus of microwave is large capacity- 1.5 Cu. Ft. even though microwave does not take up a lot of space.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LG Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Pops a mean bag of popcorn but you have to watch it and listen for the popping to stop. Long timer on it. But reheats food nicely. Only time will tell if it lasts.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level
    Best Buy Employee

    Rated 2 out of 5 stars

    Not the best.

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a fan of LG products. And this microwave neat idea. However it’s loud and the vibration from the unit is rough. The “done” alert makes a chime sounding more like a song on a carousel rather than just beeps. Thoughtful, but not necessary. I ended up taking it back, it smokes up my food in addition to the loudness.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, there. Thank you for sharing your experience with the LG Microwave (LMC1575BD) model. We appreciate your loyalty to LG products, and it’s great to hear you liked the concept of the microwave. However, we understand your concern about the performance issues like loudness and vibration affect your experience. We strive to provide high-quality products that exceed our customer's needs.

      For the loudness and vibration, ensure that the microwave is placed on a stable, flat surface to minimize movement. If you decide to give it another try, adjusting the power level can sometimes help reduce cooking noise. For more information, visit https://www.lg.com/us/support/help-library/lg-microwave-troubleshooting-loud-noise-while-cooking--20153194328721.

      Regarding the "done" alert, we understand that the tone might not be to everyone’s liking, and we appreciate your input on that feature.

      If you have any further questions or need assistance, please feel free to reach out to us via private message on social media @LGUSSupport. We're here to help enhance your experience with LG products. We appreciate your patience and hope to assist you soon. ^Juvy LG

  • Rated 5 out of 5 stars

    Impressed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really liked the look and features on this unit...but unfortunately needed to return it because it was too small. This appears to be the latest in LG Microwave tech and wish they offered the same thing in the larger model that I needed to buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GE Microwave oven

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first GE microwave so far it seems like a quality product only time will tell.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good microwave with clean look

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Matches our kitchens black stainless steel appliances. The user experience / controls take a bit to get used to since they tried to make the appearance as clean as possible. Now that I’m used to it, I really like it and would buy it again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works nice, so far!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cooks and reheats much more efficiently than older microwave. Adjusting power level more time-consuming than it needs to be. Defrost feature only has a few choices but can get around that when inputting the weight.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice looking and works well, but is needlessly difficult to program.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are disappointed to see that you were not satisfied with your recent purchase and would like to learn more from you. However, we need to move to a platform that supports back-and-forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and use #VOC, and share your feedback with us. Thank you. ^Jennifer LG

  • Pros mentioned:
    Size

    Rated 3 out of 5 stars

    Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the size but it has no clock . It is strange how you have to set the cook time. Finger prints are a big problem.

    No, I would not recommend this to a friend