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Customer reviews

Rating 4.5 out of 5 stars with 5477 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are enthusiastic about the NeoChef 1.5 Cu. Ft. Mid-Size Microwave's ease of use, size, and design. Many appreciate its fast heating and pleasant sound, along with the overall performance and appearance. However, some users find the controls and timer somewhat challenging to use, and a few have expressed concerns about the warranty and door design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 219 Showing 4,361-4,380 of 5,477 reviews
  • Rated 5 out of 5 stars

    Mr. Scurry

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow love my new microwave I really didn't know what I was getting very pleased I selected this one I can put something in hit and sensors it and heat it too perfection

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    One of the best microwave (Sensor Heat)

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The touch based buttons aren't as sensitive as they should, but it has excellent Sensor heat which heat foods up much better than the regular time based unit. It's one of the best Microwave I've owned

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Powerful

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never had such an efficient microwave. This is a must have. If you are looking to purchase one, have this be the one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my microwave.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love LG. Best feature is being able to use the kitchen timer while still being able to cook something in the microwave. Most microwaves don't have this feature. Purchase was easy and curbside pickup was even easier. Thanks Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy five star

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not only unbelievable fast delivery but most important to me. Everything I have ordered building a new computer is very well packed and protected during shipment. Outstanding

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value though sensor settings are complicated

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Door opens directly without pressing a button. All controls are touchpad. Sensor cooking versus sensor reheating is confusing with different settings. What is the correct setting for a bowl of canned soup? A good value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice looking microwave just the right size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the microwave has worked fine. Taking some time to adjust to how much more powerful it is than our last one. I think I would be just as happy with buzzers rather than the little tunes it plays, but it's not really getting on my nerves yet.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Average Microwave-OK Overall

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing special. Nice light inside when opened. Putting in time can be confusing Shows finger prints on Stainless finish..

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Very nice.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice. Like the key pad inside the door. Only shortcoming is an inability to enter a cooking time in minutes and seconds. You must use a slide touch key or hit the + or - key to enter time in 10 second intervals. Takes getting used to.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice but loud when operating

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only criticism is that it is much louder than I thought it would be.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great microwave

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good so far, no issues, confused why they couldnt have the buttons on the outside and not the inside of the microwave

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We appreciate you for being a part of the LG Family, feedback from our customers is our liquid gold. We value your opinions in order to continue to provide innovative technology and services that makes everyday a bit more convenient. Should you need us for any future issues or concerns reach out to us via Facebook or Twitter. Once there you may send us a private or direct message with your contact information and serial/model number of your unit so that we will be able to assist directly with back and forth conversation. We can also be reached by phone at (800) 243-0000 or @LGUSSupport. Thank you .~Tanisha LG

  • Rated 5 out of 5 stars

    Me

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good deal good day recommend Best Buy for everybody from now on I buy everything from Best Buy

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hey, Simon! We're glad to hear you're enjoying your new microwave, and that you were able to get it for a steal! ^Ian LG

  • Rated 2 out of 5 stars

    Quickly returned to store.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not like this. Door handle on side instead of a "push button". Door handle very difficult to open. Had to hold the top of microwave to keep it from moving forward when trying to open. Most of controls on inside panel + needed to open door to use. Returned it quickly for the LG 2.0 which I love.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      This is unfortunate. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. We hope that you will consider LG for your product needs in the future. We apologize for any inconvenience this caused. ^Venette LG

  • Rated 4 out of 5 stars

    Not good for under counter set up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the microwave is great, though the handle is awkward to open from the side for under the counter set up and when opening the door, the whole microwave position shifts, bit annoying.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good microwave for the price. First one I got the front was shattered but Best Buy was cool about it and replaced it for a new one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First week or two, it shorted out our electrical panel a couple times. Works perfectly fine now so not sure it was our electrical panel or the microwave.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG’s done it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave is beyond great, and exceeded all of my expectations. Everything comes out hot and ready, and the light is bright enough to see your food displayed on while warming up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I love the microwave oven

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the microwave oven, only problem is it started making noises after a couple of weeks. Due to the virus, not sure I can exchange it. I wanted to get a warranty but didn't at the time I purchased it. Guess I should have.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great pick!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave. Heats up food! Plenty big interior with large size plate I like the way the door opens!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although it works great, I can’t just put in the cooking time I want. I have to hold the button to get the time I need and then I pass it. Then I have to go backwards to get to the right time. By then there are more finger prints.

    I would recommend this to a friend