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Customer reviews

Rating 4.5 out of 5 stars with 5477 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are enthusiastic about the NeoChef 1.5 Cu. Ft. Mid-Size Microwave's ease of use, size, and design. Many appreciate its fast heating and pleasant sound, along with the overall performance and appearance. However, some users find the controls and timer somewhat challenging to use, and a few have expressed concerns about the warranty and door design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 220 Showing 4,381-4,400 of 5,477 reviews
  • Rated 3 out of 5 stars

    Good but could be easier to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the sensor technology of this microwave, it impressed me a lot , but the annoying one is the control panel it should be outside .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely loving this product! So far so good! Love the space and the color of this product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Neat, clean exterior

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave works about as expected. Even heating of food. The controls provide for a very clean looking exterior, but the lack of traditional buttons does take a little getting used to. It is fun watching visitors try to use it for the first time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the melody that it plays when it is done instead of a loud buzzer, and it goes off again in one minute if you haven't opened the door. It has a bar where you can run your finger up or down to add or take away time that I also like.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is definitely a techy microwave. We weren’t expecting that but it’s great. Love that it will continue to tell you something is in it so you don’t forget.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It would be best if the information was on the out

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My sister love the microwave and uses it all lot but couldn't figure it out at first

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Terrific microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very happy with my new microwave. I like the LG brand. The ordering on line was simple. And the curb side pick up was easy , very good system. And I really appreciated you’re employee, he was very courteous, professional and on time .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microwave with an apple touchbar to set a timer?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great microwave, however I find it a little weird that it doesn’t have number buttons like if I wanted 5 mins or whatever, there’s like a slider where I have to keep sliding over to what I want.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cosmetic Problem

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just wanted to let you know, in the packaging, the wall plug was laid on top of the Microwave and heavy objects were laid on top because the electric plug left a dent on the center of the top.

    I would recommend this to a friend
  • Pros mentioned:
    Power

    Rated 3 out of 5 stars

    Need better users manual

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Users manual could be easier to understand. I still can’t set the clock with the correct time. It reheats well. I don’t do much cooking. Powerful.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Very disappointed!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the LG above range microwave and loved it. So I bought the best LG counter unit and personally want to through in the trash. It rattles and is noisy. The settings are inside door which are way worse that I could image. Also the time can only be set in 10 second intervals

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Jerry. Thank you for taking the time to leave us feedback. We're sorry to hear that you're experiencing issues with your LG microwave. This is not what we want you to experience with our product. You can watch this video to see how you will be able to remove the noise coming from your LG microwave: https://www.youtube.com/watch?v=c7S2SpDeHVo. After trying the steps and the issue still persists, please do not hesitate to send us a private message on Facebook or X (Twitter) using @LGUSSupport, and we'll be glad to help. ^Dan LG

  • Rated 4 out of 5 stars

    noisy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. However, there are oo many sounds of reminders to check food when reheating, etc. Yes, nice tohave reminders, but when you're trying to be quiet, it's agravating.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    looks good on counter

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to replace my first one and payed 20.00 extra for the replacement. SMH. The first one went out power pad shorted out so far the second on has been ok but be careful how you clean the out side cause thats where the digital display is.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not for us...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I read lots of reviews and did a bunch of research trying to find a good mid-sized microwave to replace ur older Magic Chef microwave. The design looked nice online to me but after getting it and started to use it I wasn’t as impressed. We used it for only one day and decided it wasn’t for us. I didn’t like the lack of numeric keypad (so it increases time by 10 seconds up until 3 min, then it goes by 30 second increments, and changes again later apparently). Not the worst but not our preference. The nice mirrored exterior look though also meant that after every use, there were fingerprint smudges all over. Lastly, imwe reheated a number of thanksgiving dinner plates and every person had the same thoughts, the food was hot (almost over heated) on the outside but still cold in the middle. We quickly decided this wasn’t for us and returned it to Best Buy. We ended up settling on a Whirlpool 1.6 that Best Buy had in stock but I didn’t see online at the time (it’s there now). It wasn’t on sale like this one (we paid $229 for the Whirlpool vs $149 for the LG) but it had a full keypad, fingerprint resistant face and heats perfectly. Maybe others will like this but it certainly wasn’t for us.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thanks so much for the excellent review. Such detailed information really helps our R&D team understand our customers and what it takes to make you happy. We greatly appreciate the feedback and we are sorry the microwave did not meet your expectations. ^CP LG

  • Rated 5 out of 5 stars

    Best Microwave Ever Owned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best microwave I've ever owned. The light inside is much brighter than any I've seen and the glass turntable sparkles like crystal. Every Sensor Cook and Sensor Reheat setting I've tried has worked perfectly. They even got the Popcorn setting to work properly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this microwave ! Love how control panel is hidden Quiet beep but thats ok as I check on my food frequently

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I are impressed with this microwave, we love the fact that the door simply pulls open, no buttons to push nor handle to break. Having a quick timer on the glass is a fantastic option although it works in 10-second intervals. Plenty of space and easy to clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Awesome store!!! Would definitely recommend product and store for sure.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Do-able microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It cooks well and reheats adequately but it's not as powerful as other 1200 watt microwaves I've owned. One-second intervals would have been appreciated for the timer.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave this review 4 stars because the only thing I dislike about the microwave is that you can't program time by clicking on a number pad. Other than that, I love love love the microwave. Love the sensor cook and the popcorn timer.

    I would recommend this to a friend