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Customer reviews

Rating 4.5 out of 5 stars with 5477 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are enthusiastic about the NeoChef 1.5 Cu. Ft. Mid-Size Microwave's ease of use, size, and design. Many appreciate its fast heating and pleasant sound, along with the overall performance and appearance. However, some users find the controls and timer somewhat challenging to use, and a few have expressed concerns about the warranty and door design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 222 Showing 4,421-4,440 of 5,477 reviews
  • Pros mentioned:
    Design

    Rated 2 out of 5 stars

    Love, but stopped working after a month

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the design and how the front has no keypad but just plus and minus touch pad for easy heating of items. Very sleek. The more detailed controls are on the inside such as defrost or changing power percentage. Heats food quickly and evenly. The negative...it stopped heating the food after a month. Planning to return and exchange for the same one because I love the design, hoping for better luck with the next one.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      I am glad to hear you were happy with the functionality of your microwave but I hate that you are having to deal with this unexpected malfunction. I can definitely understand how frustrating it could be. If you would, please reach out to us via phone at 1-800-243-0000 or online on Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport so I can gather the necessary information from you to further assist. ^AB LG

  • Rated 5 out of 5 stars

    Nice!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for a family member a while back. They told me that they loved it. It did stop working on them after a year or so but good thin that I got the 2 yeay warranty on it! Best buy replaced it with a new one. Thank you Best Buy!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice clean touch screen.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave was purchased to replace a GE that only lasted three years. Very user friendly control pad. You just have to get used to some settings are programmable with the door open.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, I think this is a great microwave. The only thing I don't like is that you can't go up in increments of seconds, time can only be increased in 10 second increments.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it. I had a LG microwave prior to this purchase. It lasted over 14 years - I have other LG appliances and have been very happy with them also. The install also went very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this a year ago. Very good quality and haven't had any issues with it so far

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    LG NeoChef 1.5 Cu review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have to open the door to set the kitchen timer. But other than that it heats things quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent microwave with less irritating tones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Heats food quickly and evenly. The sensors are excellent. And the melodic tones are much better than your traditional microwaves. Takes some getting used to not having a number pad, but it hasn't been an issue.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Died too soon

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really loved this microwave, but it died a very early death. I’m so glad I had the protection plan. I’ll never get a microwave without that. And I’ll only get the at Best Buy.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Failed in less than two years

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought form BestBuy in 2021 and sadly don't have the receipt to make a claim on the 10 year magnetron warranty. The thing is like an electrical storm inside and sounds like it will explode. Photo is a video grab of "lightning" inside when operating.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We want to thank you for taking the time to communicate with us about your experience with your LG product. We understand why you would be worried about that. It would be our pleasure to investigate this for you, but we must switch to a platform that allows for back-and-forth conversation. Please send us a private message on Facebook or Twitter at @LGUSSupport, or call our service line at (800) 243-0000, and we'll be pleased to check what we can do to help. -Cazz LG

  • Rated 3 out of 5 stars

    Difficult touch panel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are no numbers to punch in your desired cooking time. There is a plus and minus sign to slide to desired time. Very difficult to set cooking time. Great look and heats food well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommending everyone buying this products very n

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it best microwave running faster it's different one the others

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good features

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product with the reminder features to remind you the food in microwave if you forgot.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good Kitchen Microwave

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This model replaced a previous LG microwave. This one appears to be of similar quality. Only negative is that there is no number panel to enter cooking time. Touch screens sometimes leave much to be desired.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a Wonderful microwave oven. Smaller than other 1200W units.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 3 out of 5 stars

    LG Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product works great for its compact size. It’s the only brand that fits my cubby.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    Extremely Disappointed

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lasted 33 days before it stopped heating, it won’t even melt a stick of butter. Beyond that it is very loud, it sounds like a cement mixer. It’s honestly the worst microwave I’ve ever owned. I’m 68 years old, so I’ve owned quite a few. I wouldn’t give this away to my worst enemy. It’s that bad. It’s total junk.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Controls are difficult or impossible to see!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the LG because this South Korean manufacturer has a reputation for quality appliances. I was somewhat disappointed to discover that the control "buttons" are not backlit, and are difficult to read in normal kitchen lighting. My workaround for this problem is to keep a flashlight within reach at all times I am using the appliance. This problem tells me that little or no user testing was done for this product.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Microwave less than expected.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am disappointed in the limited defrost options. There is not way to set weight of food and there is not way to distinguish between various cuts of meat. That is there is no way to indicate if you are defrosting ground beef or a roast or a whole chicken vs pieces of chicken. Entering of cooking times is not as easy as on previous microwave. I am not sure if I had realized these limitations that I would have bought it. However it was available and the price was good.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect replacement. Open box at the outlet store, in perfect condition.

    I would recommend this to a friend