Customer Ratings & Reviews

I didn't have an opportunity to use this microwave because even after all the measuring we did it diid not fit well into the space we had. So it went back tt Best Buy.

The product works great for its compact size. It’s the only brand that fits my cubby.

Purchased this a year ago. Very good quality and haven't had any issues with it so far

I have to admit that I used to like this microwave and I bought it because it says "10 year warranty", but the 10 years is only on the Magnatron. It was working fine and then it stopped heating items. Lights, fan, display, turntable all work, but it not longer heats. I pulled the cover to check the fuse. Still good. I guess the Magnatron has died and it should be under warranty.....however, you have to send it in for them to verify. The labor and parts aren't covered. What a waste. A replacement Magnatron is $50...but the entire microwave is no only $150. I like my LG OLED TV, but I'll be staying away from LG appliances from now on.

Went to the Best Buy to purchase this microwave this week. It was out of stock but could be purchased from the store online. Fast delivery. Received this microwave within same week. Plugged in set the clock from the inside. The outside panel key pad do not work. Very disappointed. Been on the phone with Best Buy on hold 36 minutes. No one has picked up to answer my tech issue. Will take it to the store where I purchased this microwave

I hated to replace my old microwave but when I found this black stainless LG with the inverter technology, comparable wattage and the new ceramic interior...I was sold! It’s easy to learn the keypad and so far it’s exceeded my expectations.

The perfect microwave for our busy family of 5. Lots of presets to help take the guessing out of how long to heat something. We're very happy with this purchase.

The only drawback is that time is in intervals of 10, but that’s worked just fine for us. Takes some time to get used to using the up and down arrows to select a time vs punching I. The time on a keypad.

We had the magnetron, the key component of this piece of garbage fail just outside 1 year. LG claims to have a 10 year warranty, but has no authorized service centers that will repair them. If you want your product to fail just after the one year warranty, then LG is perfect for you. If you get lucky and it fails before then, you may get them to send you a new product, but only after the immense run around in their warranty department. You would be better served not buying anything LG and letting their products go straight to a recycling center so a different electronics manufacture can then gather and use the parts to build something that actually works correctly.

Good product with the reminder features to remind you the food in microwave if you forgot.

Adding time and power by increments is time consuming and I am waiting for my electronics to go with such constant use. Heats well though and will be a good buy if it lasts.

I love this microwave, only issue I have is that you have to heat up your food in longer times to get hot all the way through.

I just got my new microwave and the microwave door was broken with shattered glass. I was so disappointed. It takes time to return it and to get a new one. I'm so frustrated.

Well, what do you say about a microwave. It heats and reheats things fine. It does do outstanding with defrosting. The induction heating means it doesn't cook the edges of the meat when you defrost with it, which is great.

Loved it but right now it won't heat up not sure what the issue is but for the time we had it. Awesome.

I like it best microwave running faster it's different one the others

Very happy with our purchase. The turntable is very steady, the food is cooked properly, and the pleasant chime to signal it is finished is a pleasant upgrade to a harsh buzzer. Love it

My wife and I are not happy with the unit. It is not user friendly. Having to enter the selections with the door open is very awkward. We gave it 2 months to get used to it, but it is still very hard to operate. No 10 digit key pad is just not working for us. I'm sorry to say that Best Buy won't take it back after 2 months. What happened to good customer service. I hope someone reads this and learns from our experience.

It does what it’s suppose to dobut I don’t actually like it. There’s no push button controls for setting the time, power levels are preset as X-power for X-minutes with no way to change the minutes. There’s nothing but a hard to use touch activated electronic slide to increase time over 30 seconds and it’s noisy! Outer cabinet vibrates like a thunder machine at you community theatre the only way to stop is weighing down the top of the cabinet. In short, l do not recommend buying this item to anyone!

Love the style and the music that plays each time it finishes heating up something. I haven’t used all the settings yet or I would probably give it a 5 star.