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Customer reviews

Rating 4.5 out of 5 stars with 5477 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are enthusiastic about the NeoChef 1.5 Cu. Ft. Mid-Size Microwave's ease of use, size, and design. Many appreciate its fast heating and pleasant sound, along with the overall performance and appearance. However, some users find the controls and timer somewhat challenging to use, and a few have expressed concerns about the warranty and door design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 224 Showing 4,461-4,480 of 5,477 reviews
  • Rated 5 out of 5 stars

    Very pleased

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with our purchase. The turntable is very steady, the food is cooked properly, and the pleasant chime to signal it is finished is a pleasant upgrade to a harsh buzzer. Love it

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    MICROWAVE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    VERY VERY NOISEY HEATS UP AWESOMELY THE SOUD IT OH OH SO LOUD

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    It works like it should! And looks good doing it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave fits the bill. The important stuff first, popcorn button is on the mark. Sensor cooking veggies gets the job done. Has a nice clean minimalist display.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Cute micro wave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small heating area, door leaves finger prints, when you swipe to clean it, sensing / activating timer dial

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, what do you say about a microwave. It heats and reheats things fine. It does do outstanding with defrosting. The induction heating means it doesn't cook the edges of the meat when you defrost with it, which is great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the style and the music that plays each time it finishes heating up something. I haven’t used all the settings yet or I would probably give it a 5 star.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Poor design

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I are not happy with the unit. It is not user friendly. Having to enter the selections with the door open is very awkward. We gave it 2 months to get used to it, but it is still very hard to operate. No 10 digit key pad is just not working for us. I'm sorry to say that Best Buy won't take it back after 2 months. What happened to good customer service. I hope someone reads this and learns from our experience.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products.We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette LG

  • Rated 3 out of 5 stars

    Cooks well but cumbersome to program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Adding time and power by increments is time consuming and I am waiting for my electronics to go with such constant use. Heats well though and will be a good buy if it lasts.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Noisy as thunder

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what it’s suppose to dobut I don’t actually like it. There’s no push button controls for setting the time, power levels are preset as X-power for X-minutes with no way to change the minutes. There’s nothing but a hard to use touch activated electronic slide to increase time over 30 seconds and it’s noisy! Outer cabinet vibrates like a thunder machine at you community theatre the only way to stop is weighing down the top of the cabinet. In short, l do not recommend buying this item to anyone!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Broken with Shattered Glass

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just got my new microwave and the microwave door was broken with shattered glass. I was so disappointed. It takes time to return it and to get a new one. I'm so frustrated.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    LG microwave

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome microwave. Gonna fast. Touch panel works great. The slider to select cook time is great, no more pushing a bunch of buttons. Just slide your finger and hit start.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Noisy , and wiggly .

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its not sturdy , and make noisy buzzing sound when on .

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a larger capacity microwave. This one is big enough even for our larger family dishes. It cooks quickly, and the controls inside the door keep our toddler from reaching up and playing with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great micro

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave love the color and specs. I will definitely buy it again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice microwave

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Live the functionality of this microwave, considering my last one lasted for 24 years We only use to reheat items occasionally, great for what we use it for!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well. Microwave heats up food evenly. Really enjoy it.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    Disappointing Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was misled by the salesperson. I was told the display would light up once the microwave was plugged in. Didn't happen. I thought it was broken until I read the manual. Very hard to use. I need a flashlight to read the settings inside the door. It also makes a growling sound. I want my 45 year old Kenmore microwave back!

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thank you for sharing your product experience feedback. We will share this with our research and development teams for future improvements. ^Jennifer LG

  • Rated 5 out of 5 stars

    great microwave!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spacious interior is perfect for larger dishes. “Slider” for programming cook time took a bit of getting used to, but like it a lot now. Chimes played when cook time is completed is good for forgetful teenagers!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    needs a keypad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would rather have a key pad instead of having to hold the + & - to set the cook time and temp. It works well just inconvenient.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    LG - NeoChef 1.5 Cu. Ft. Mid-Size Microwave SS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than other microwaves I've used before. I like the musical alert when heating is completed. I like the cooking/preheat/defrost options. I like the color. Nice upgrade. Sturdy.

    I would recommend this to a friend