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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 5478 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are enthusiastic about the NeoChef 1.5 Cu. Ft. Mid-Size Microwave's ease of use, size, and design. Many appreciate its fast heating and pleasant sound, along with the overall performance and appearance. However, some users find the controls and timer somewhat challenging to use, and a few have expressed concerns about the warranty and door design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 225 Showing 4,481-4,500 of 5,478 reviews
  • Rated 4 out of 5 stars

    Works OK

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Different than other microwaves. Needed to get used to it but seems to work fine. gray inside so makes it hard to see what the food is doing while cooking.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really like the way this looks in my kitchen.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the display and the contemporary style. However, I haven't had this product for quite a month yet; so I haven't really put it to any major test or used all the setting. But, so far so good!

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Noisy , and wiggly .

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its not sturdy , and make noisy buzzing sound when on .

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do love this microwave. The only thing that I do not like about it is sometimes it shuts off when it gets too warm. So I had to change the place where I keep it

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    didnt last 2 years

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my first and last purchase of LG microwave oven. I bought it in January 2018 it broke September 2019. I t turns on and right back off with in 3 seconds and resets its self. I called the LG customer service and was told that they can't replace the oven as the product's one year manufacturer's warranty expired. However, since the magnetron is under 10 years warranty, they were very rude about it and not helpful at all i am very disappointed in LG as most of my kitchen appliances are LG and i wanted everything to match unfortunately that will not be happening i highly suggest staying away from this product it does not last and is not worth the money and terrible customer service.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Addition To Our Kitchen!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not your average Microwave. Great features for cooking and warming foods. We are having fun getting use to the interesting chime alerting us when the food is advancing through the food preparation cycle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good microwave

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a microwave and it does its job well. The only minor complaint I have is that all times must be in multiples of 10. Sometimes I like to do 45 seconds.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well, when it works

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this oven. There is one problem though. The first one broke after one year and 7 months. this is my second one. shall see.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great micro

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave love the color and specs. I will definitely buy it again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and Easy.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service experience, and love the microwave.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hi, John! Thank you for your review; it's excellent to hear that your new microwave is helping out in the kitchen! Please be sure to let us know if you ever have any questions or concerns. ^Ian LG

  • Rated 4 out of 5 stars

    Very good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it's very nice. Sleek styling. I wish you had more in stock at that point, because I needed another.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works wonderful. Having to adjust to the 1200 watt, but cooks everything evenly and quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well. Microwave heats up food evenly. Really enjoy it.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    Extremely Disappointed

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lasted 33 days before it stopped heating, it won’t even melt a stick of butter. Beyond that it is very loud, it sounds like a cement mixer. It’s honestly the worst microwave I’ve ever owned. I’m 68 years old, so I’ve owned quite a few. I wouldn’t give this away to my worst enemy. It’s that bad. It’s total junk.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Easy made hard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this microwave for about a month now and I can truly say I wish I had never bought it. I hate that most of the controls are on the inside of the door so you have to make all your setting selections THEN close the door and start it. This unit does not have a numeric key pad so you can only select times in increments of 5 secs (up to so many minutes) and then 30 second increments after that. (Example of why this sucks) I try to soften butter but it is either still hard or runny because I can't narrow the time down to a specific time. There are a lot of preset functions but it's hard to know what to select. Selection pad does not light up so it's hard to see what you are selecting (unless you have a light between you and the controls. I am actually thinking of dumping this unit and getting a different one.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thank you for your review it is extremely important to us. It is terrible to hear that your microwaves features did not meet your expectations. I can understand how frustrating this may be for you and I would be happy to help. If there is anything we can do to assist in the near future feel free to reach out to us directly at 1(800)243-0000 via Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport. ^TH LG

  • Rated 5 out of 5 stars

    Microwavebliss

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this microwave and all its features especially the sensor cooking, it is a great countertop appliance. I would recommend it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    LG microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not completely intuitive… Inconsistent heating … one item will heat , after complete, a second identical item is put in with the same settings and doesn’t heat identical to the first…. Doesn’t over utilize space

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice microwave. Lots of features.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of nice features. It helps to read the instructions to understand the controls. Love the inverter -defrost senses the temp and doesn’t cook the ends of the meat. Same for cooking. Very nice!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good power, nice and sleek

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this microwave, the only thing it is missing is the ability to punch in the amount of min/sec, you need to hit the + sign to increase operation time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kinda noisy and the glass plate rattles a bit, I do wish the touch pad lit up though.

    I would recommend this to a friend