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Customer reviews

Rating 4.5 out of 5 stars with 5477 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are enthusiastic about the NeoChef 1.5 Cu. Ft. Mid-Size Microwave's ease of use, size, and design. Many appreciate its fast heating and pleasant sound, along with the overall performance and appearance. However, some users find the controls and timer somewhat challenging to use, and a few have expressed concerns about the warranty and door design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 225 Showing 4,481-4,500 of 5,477 reviews
  • Rated 4 out of 5 stars

    no title

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still getting used to this microwave. Don't like the feature where have to unplug when power goes off to reset clock. Could do without the little noises it makes.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Forced into this purchase due to warranty

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were forced into this purchase due to the warranty policies of LG. The first one we had blew up less than a year. I would not recommend this to anybody because of the warranty policies at LG. They make you come to numerous hoops. Worst warranty I've ever seen in my life.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are sorry to hear that your unit failed. Understandably, it is frustrating and disappointing. There are policies and procedures in place to ensure resolutions are consistent and fair. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. Again, we apologize for any inconvenience this caused. ^Daphane LG

  • Rated 5 out of 5 stars

    Heats well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Heats food well. I still struggle with the start button being on the face of the microwave and the cook setting is behind the open door. The song it sings when items are complete is delightful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ⭐️⭐️

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and Easy.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service experience, and love the microwave.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hi, John! Thank you for your review; it's excellent to hear that your new microwave is helping out in the kitchen! Please be sure to let us know if you ever have any questions or concerns. ^Ian LG

  • Rated 5 out of 5 stars

    Wonderful Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works wonderful. Having to adjust to the 1200 watt, but cooks everything evenly and quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The reheat features work well, just save your paperwork or make a copy and tape it on the microwave or close by so you’ll know which setting to use. Used it on next day pizza and enjoyed it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works OK

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Different than other microwaves. Needed to get used to it but seems to work fine. gray inside so makes it hard to see what the food is doing while cooking.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buena calidad de microondas a mi esposa le encanto

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do love this microwave. The only thing that I do not like about it is sometimes it shuts off when it gets too warm. So I had to change the place where I keep it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really like the way this looks in my kitchen.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the display and the contemporary style. However, I haven't had this product for quite a month yet; so I haven't really put it to any major test or used all the setting. But, so far so good!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good microwave

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a microwave and it does its job well. The only minor complaint I have is that all times must be in multiples of 10. Sometimes I like to do 45 seconds.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and high quality product and very quick delivery

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well, when it works

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this oven. There is one problem though. The first one broke after one year and 7 months. this is my second one. shall see.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Very good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it's very nice. Sleek styling. I wish you had more in stock at that point, because I needed another.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    didnt last 2 years

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my first and last purchase of LG microwave oven. I bought it in January 2018 it broke September 2019. I t turns on and right back off with in 3 seconds and resets its self. I called the LG customer service and was told that they can't replace the oven as the product's one year manufacturer's warranty expired. However, since the magnetron is under 10 years warranty, they were very rude about it and not helpful at all i am very disappointed in LG as most of my kitchen appliances are LG and i wanted everything to match unfortunately that will not be happening i highly suggest staying away from this product it does not last and is not worth the money and terrible customer service.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Addition To Our Kitchen!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not your average Microwave. Great features for cooking and warming foods. We are having fun getting use to the interesting chime alerting us when the food is advancing through the food preparation cycle.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kinda noisy and the glass plate rattles a bit, I do wish the touch pad lit up though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwavebliss

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this microwave and all its features especially the sensor cooking, it is a great countertop appliance. I would recommend it

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Unreliable with useless warranty

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy this LG - NeoChef 1.5 Cu. Ft. Countertop Microwave with Sensor Cooking Stainless Steel. It did not last long. The door sensor actually stopped working a few months after we purchased this. We didn't even have this microwave for 6 months and it started malfunctioning. The warranty is useless. Instead of issuing a refund or sending a technician to repair it, LG wanted me to bring this to the repair shop and basically live without a microwave for a few weeks.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, BrianB. We're truly sorry to hear about the issues you've encountered with your LG Microwave (LMC1575ST) model. Your experience is important to us, and we sincerely apologize for the inconvenience and frustration you've faced.

      We understand the impact of such situations, and we would like to rectify this. For basic troubleshooting, please visit this link: https://www.lg.com/us/support/help-library/lg-microwave-error-codes-CT00000303-20150592554522. If you find that the issue persists and need further assistance, please send us a private message on Facebook or X (Twitter) using @LGUSSupport. We look forward to the opportunity to assist you and regain your trust in our products. ^Juvy LG