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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 5478 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are enthusiastic about the NeoChef 1.5 Cu. Ft. Mid-Size Microwave's ease of use, size, and design. Many appreciate its fast heating and pleasant sound, along with the overall performance and appearance. However, some users find the controls and timer somewhat challenging to use, and a few have expressed concerns about the warranty and door design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 227 Showing 4,521-4,540 of 5,478 reviews
  • Rated 4 out of 5 stars

    Good but makes buzzing noise

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very convenient with the slide timer. Lots of features but I don’t use them. It makes this weird buzzing noise which is probably a minor assembly error.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microwave

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Careful with how long you put your food it heats food up quickly!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    works great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WE bought this after 2 ge microwaves both failed in less than one year. so far it is working great. we use it every day.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      If there is anything we can do to assist you and provide solutions to improve your experience to 5 stars, please contact LG Support via any of the below options:

      Phone: 1-800-243-0000
      LiveChat or Email:  www.lg.com/us/support/chat-and-email-information
      Facebook Messenger: https://www.facebook.com/LGUSA/
      Twitter: @LGUSSupport

      Thank you for being part of the LG family. ^CP LG

  • Rated 5 out of 5 stars

    Quality Microwave

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love LG Products. I swear by LG TV's. This LG Neo-Chef Microwave is a really nice and high quality microwave. I am always satisfied with the end product.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Less power, but it works

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its not very powerful, however I just added on time to the microwave. The controls is kind of weird.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Except for the door

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Almost everything works as well as it should, but the door should have had a push button to open. At best it is a left handed door. It is very firm to open which for safety sake is proper but a push button, in my opinion would have made it simpler to open.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good unit but front door buttons hard to see.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works Well. Hard to see and find the start and cancel buttons on the front door in poor light. Keep a flashlight nearby.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    it runs well and does the job it is supposed to do

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are no buttons to push. You slide to select your time. It is great for the millennial's but I would just rather push a button and keep it simple

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best deal.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you for provided me this product, I love it.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hello there. Thanks for reaching out and providing that feedback. Customer feedback helps LG improve its products as well as its customer service. So believe me when I say, LG is listening. Furthermore, We are excited to hear that you are enjoying your LG Counter-Top Microwave. You are a valued customer. If you have any questions or concerns in the future please don't hesitate to reach us at our customer service line(800)243-0000 or send us a private message through Facebook or Twitter with your contact information using the handle @LGUSSupport.`Jai. LG

  • Rated 1 out of 5 stars

    Broke after a couple weeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warning, rant ahead. I purchased this microwave for my parents as a Christmas gift. It broke within a couple of weeks. My mom called LG customer service and they said someone would contact her about replacing with a week. 2 weeks later my mom called back and they totally changed their story. They said she needed to provide an email so she could upload the receipt (never got such an email so they lied) and that she'd get a check for the price paid. Well, I bought this microwave onsale and it is no longer available at the holiday sale price. So to replace we're going to lose money? Are you kidding? I'm so disappointed because my parents have a LG washer, dryer and stove. They are planning to update other kitchen appliances (dish washer and fridge) in coming year but will NOT be buying LG products. They even did a survey where someone from LG came to their home and spoke with them about their stove when they first got it. This is what you get for being a loyal customer.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thank you for your feedback it is very important to us. It is terrible to hear that the microwave you purchased broke after a couple weeks. I can understand how frustrating this situation may be for you and I would love to help out. If there is anything we can do to assist in the near future feel free to reach out to us directly at 1(800)243-0000 via Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport. ^TH LG

  • Rated 4 out of 5 stars

    Best new microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can put your sec’s & min’s when the door is closed or open. Also, it has a reminder like if your food is done but you don’t take it out it will ring like 20 sec’s later.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Disappointed at 1st.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first I was disappointed because it has no number pad but the size and price make up for that.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LG Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall I am pleased with this purchase. However, I must agree with previous reviews Re: noise level - it is loud while operating.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG powerhouse

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I prefer LG over Samsung any day of the week. Samsung from appliances to cell phone to tv has disappointed me over my life time. Thank you LG.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    not bad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it works good so far. this unit is not that quite. it is louder.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice design, fits well under my cabinets.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The clock setting directions were a bit different from other devices I've used before, but after several week's and trial and error i figured it out.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just OK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not care for the controls being behind the door. However it does seem to cook fast and efficiently.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Smokes some after heatinh

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works nicely Only issue is there is sometimes smoke when you open the door after the heating. Clears right out. Unsure why Loads of heating options

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great countertop microwave.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The lighting inside works well and lights up the whole inside so you can tell what's going on with your food. The touch buttons give you the high end capacitive touch experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Microwave

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have this one in my break room and when I moved into my own apartment and needed to purchase a microwave I knew this was the only one I wanted.

    I would recommend this to a friend