Customer Ratings & Reviews

This microwave gets under my skin in s way that no microwave ever has. There's no numbers buttons which means that you don't have control over how long you cook your food. The sensor technology is cool, but you have no clue how much time something will take to cook as it doesn't give you a visual number until it gets too the last couple of minutes. And then, sometimes your food isn't all the way cooked and you have to basically start over. I will be returning this microwave and getting a more traditional one.

Really good microwave heat up really quick really like it

Very convenient with the slide timer. Lots of features but I don’t use them. It makes this weird buzzing noise which is probably a minor assembly error.

This was my first and last purchase of LG microwave oven. I bought it in November 2017 before the black Friday. But after 14 months, it did not produce any heat though the light can still be turned on, which is probably due to the failed magnetron. I called the LG customer service and was told that they can't replace the oven as the product's one year manufacturer's warranty expired. However, since the magnetron is under 10 years warranty, they let me contact the contract technician for diagnosis and repair. But the technician told me that the labor for replacement of the magnetron will cost over $120. Meanwhile, LG's policy does not allow the magenetron to be shipped to customer directly. So I decided to just trash the oven although it looks pretty new but useless and not worth repairing. So, I highly recommend to stay away from this microwave oven.

At first I was disappointed because it has no number pad but the size and price make up for that.

Nice microwave, door plastic edge chipped within 10 days of purchase, we put tape on it to smooth it. It delivers, has a turntable for even cooking, can handle a large family.

The controls inside the door stay cleaner. I also like the pentagonal support for the turntable. This is the first microwave for which the turntable hasn't slipped off. My husband enjoys the catchy tune for warnings ,

Cooks fast love the flat face buttons inside the doors odd but manageable

Works Well. Hard to see and find the start and cancel buttons on the front door in poor light. Keep a flashlight nearby.

its not very powerful, however I just added on time to the microwave. The controls is kind of weird.

I love LG Products. I swear by LG TV's. This LG Neo-Chef Microwave is a really nice and high quality microwave. I am always satisfied with the end product.

Wish there were numbers to press but overall it’s good

WE bought this after 2 ge microwaves both failed in less than one year. so far it is working great. we use it every day.

There are no buttons to push. You slide to select your time. It is great for the millennial's but I would just rather push a button and keep it simple

Overall I am pleased with this purchase. However, I must agree with previous reviews Re: noise level - it is loud while operating.

I prefer LG over Samsung any day of the week. Samsung from appliances to cell phone to tv has disappointed me over my life time. Thank you LG.

It is the most Efficient microwave that I have owned.i know this wave will last for a long period time

We have this one in my break room and when I moved into my own apartment and needed to purchase a microwave I knew this was the only one I wanted.

Cool slider interface in front lets you set the time. But if you use timers frequently you'll have to open the door to set it.

The clock setting directions were a bit different from other devices I've used before, but after several week's and trial and error i figured it out.