Customer Ratings & Reviews

Warning, rant ahead. I purchased this microwave for my parents as a Christmas gift. It broke within a couple of weeks. My mom called LG customer service and they said someone would contact her about replacing with a week. 2 weeks later my mom called back and they totally changed their story. They said she needed to provide an email so she could upload the receipt (never got such an email so they lied) and that she'd get a check for the price paid. Well, I bought this microwave onsale and it is no longer available at the holiday sale price. So to replace we're going to lose money? Are you kidding? I'm so disappointed because my parents have a LG washer, dryer and stove. They are planning to update other kitchen appliances (dish washer and fridge) in coming year but will NOT be buying LG products. They even did a survey where someone from LG came to their home and spoke with them about their stove when they first got it. This is what you get for being a loyal customer.

Works nicely Only issue is there is sometimes smoke when you open the door after the heating. Clears right out. Unsure why Loads of heating options

You can put your sec’s & min’s when the door is closed or open. Also, it has a reminder like if your food is done but you don’t take it out it will ring like 20 sec’s later.

LG threw a learning curve to me as I'm so use to entering the time instead of a plus or minus sign. Now I don't think I could go back to my old microwave.

LG is literally an excellent brand. I love my microwave and the quality of it. The only thing is there is no like 30 second button other than that zero complaints.

This microwave is great I love the sensor technology for cooking and reheating food. I haven't been able to find how I can increase the time by 5 second increments example 25 seconds

The lighting inside works well and lights up the whole inside so you can tell what's going on with your food. The touch buttons give you the high end capacitive touch experience.

The only downfall to this microwave is the door. If the door isn't closed just right, it will not function properly and it will take a few tries.

I do not care for the controls being behind the door. However it does seem to cook fast and efficiently.

I really like the large turntable and the sensor function. The controls behind the door really give it a sleek, modern look. I’m very happy with the microwave.

An elegant color looks good in my kitchen, perfecto.

To be honest, I didn’t like the microwave at first looks. However when we got home and started using it, I was so impressed with its functions and the lovely reminder chimes. I like it so you Best Buy it! Lol

This is great microwave major problem in that there is no back light for front panel when door is open or closed. At least with door open you can make icons on panel but in low light- forget it. Also had one other problem where the unit auto turn on 30sce cycle and turned off, then on again. I had to do a power reset and all has been good.

Bought this to replace our old Panasonic (lasted 10 years) and thought it would be great based on the reviews. Overall, we're pretty happy with the microwave. The main warning is that it burns popcorn. Personally, the mark of a great microwave is a perfect bag of popcorn. We've tried two varieties and it has burned both. It, allegedly, uses a sensor for popping so you can't even adjust the time it runs for a popcorn bag. Oh well.

I need to set it to the low end of the cooking time as recommended in the package, or the food is overdone. For example, if the package states 5 to 6 minutes, I chose 5.

Not what I expected. You cant set the timer in 5 second increments. Its also difficult to open.

This was a open box appliance that works perfect and was in good condition. I love it is a big time upgrade me and my wife.

Love the quality of this microwave. It has a smart sensor to know how long to heat up your food and beverages. It's awesome. Love the LG specific indicator chime.

10/10 wouldn’t buy again, cause this is gonna last me the next 10 years probably

Works well, actually cooks the food alittle better than expected