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Customer reviews

Rating 4.5 out of 5 stars with 5477 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are enthusiastic about the NeoChef 1.5 Cu. Ft. Mid-Size Microwave's ease of use, size, and design. Many appreciate its fast heating and pleasant sound, along with the overall performance and appearance. However, some users find the controls and timer somewhat challenging to use, and a few have expressed concerns about the warranty and door design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 234 Showing 4,661-4,680 of 5,477 reviews
  • Rated 2 out of 5 stars

    Does not last; terrible customer service

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked pretty well for almost a year. The sensor option was good, but frequently over-heated the food so you had to take it out a little early. After 11 months, it just stopped heating food. One day it worked; the next it seemed to work but the food never got hot, whether on sensor or manual. Called customer service but that was an awful experience with no resolution--they must buy their headsets from the dollar store because the agent could not understand me, even though his English seemed pretty good. Submitted warranty claim online and that was easier. They are supposedly sending a shipping label to pick the microwave up for repair, but this has been so disappointing I might not buy LG products again.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thank you for taking this time to communicate with us about your concern. We'd love to know what happened, and what we can do to rectify it. Please send us a private message on Facebook or Twitter using @LGUSSupport, please include your contact info, or call our Customer Service at (800)243-0000 as it'll be our pleasure to assist you further. Thank You. ~Tanisha LG

  • Rated 5 out of 5 stars

    Satisfied customers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's just what we wanted however we're still learning all capabilities

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Micro

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent cook everything in it . Great controls.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good so far. Interior light is not bright and makes it difficult to see inside.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great. Only problem is time is in 10 seconds intervals - not able to set it to, say, 45 seconds. Have to set it to 40 or 50 seconds.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave oven door broke.Covered by warranty.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great products and great service.All of my complaints were handled by the staff at the local store.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Gets Good Reviews

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A bit confusing to set the time and the fact that the settings are inside the door. Works fine so far

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are so happy to hear you are mostly pleased with your recent microwave purchase. If there is anything I can do to assist please feel free to reach out to us via direct message on Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport so I can gather the necessary information from you. ^AB LG

  • Rated 5 out of 5 stars

    LG Nonchef

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very convenient and effective . I love this new version

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this microwave so far!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use the popcorn preset all the time and it always turns out perfectly. Everything takes less time to cook than our previous microwave.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value good performance would highly recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Mid level Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mid-level microwave. Cooks like a larger oven. More settings

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave. Consistent cooking across entire dish.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent countertop microwave

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slider function rather than number pad takes some getting used to but I'd recommend this one. Really like the sensor reheat function.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LG microwave

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice little microwave I wish it was a little more powerful but that is my fault

    I would recommend this to a friend
  • Pros mentioned:
    Power

    Rated 3 out of 5 stars

    Good small size microwave pretty powerful it even

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave good enough power fits right in the spot where I wanted to

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my microwave! It does a wonderful job on sensor.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thank you for taking time to review this product. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. If you ever have any questions, please reach out to our support team on Facebook at @LGUSSupport. ^Jovelyn LG

  • Rated 5 out of 5 stars

    LG Microwave Performance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very pleased with Microwave. Excellent performer and easy to operate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cook all the popcorn in the bag. Good at cooking frozen food to

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice microwave.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not confident it will stay nice, but for now it seems ok.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Heats up fast

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kind of makes weird sounds when done and hard to get exact time when you slide a bar, don’t push exact numbers.

    I would recommend this to a friend