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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 5478 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are enthusiastic about the NeoChef 1.5 Cu. Ft. Mid-Size Microwave's ease of use, size, and design. Many appreciate its fast heating and pleasant sound, along with the overall performance and appearance. However, some users find the controls and timer somewhat challenging to use, and a few have expressed concerns about the warranty and door design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 234 Showing 4,661-4,680 of 5,478 reviews
  • Rated 5 out of 5 stars

    Love this microwave so far!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use the popcorn preset all the time and it always turns out perfectly. Everything takes less time to cook than our previous microwave.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best microwave I've had! Cooks and reheats food quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sleek style and stainless black steel. Makes the kitchen complete

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good so far. Interior light is not bright and makes it difficult to see inside.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave oven door broke.Covered by warranty.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great products and great service.All of my complaints were handled by the staff at the local store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent countertop microwave

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slider function rather than number pad takes some getting used to but I'd recommend this one. Really like the sensor reheat function.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied customers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's just what we wanted however we're still learning all capabilities

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Does not last; terrible customer service

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked pretty well for almost a year. The sensor option was good, but frequently over-heated the food so you had to take it out a little early. After 11 months, it just stopped heating food. One day it worked; the next it seemed to work but the food never got hot, whether on sensor or manual. Called customer service but that was an awful experience with no resolution--they must buy their headsets from the dollar store because the agent could not understand me, even though his English seemed pretty good. Submitted warranty claim online and that was easier. They are supposedly sending a shipping label to pick the microwave up for repair, but this has been so disappointing I might not buy LG products again.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thank you for taking this time to communicate with us about your concern. We'd love to know what happened, and what we can do to rectify it. Please send us a private message on Facebook or Twitter using @LGUSSupport, please include your contact info, or call our Customer Service at (800)243-0000 as it'll be our pleasure to assist you further. Thank You. ~Tanisha LG

  • Rated 5 out of 5 stars

    A-1 microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new LG microwave for many reasons: 1) has a pull-open door instead of push button, 2) has very attractive exterior, 3) it uses smart technology.

    I would recommend this to a friend
  • Pros mentioned:
    Power

    Rated 3 out of 5 stars

    Good small size microwave pretty powerful it even

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave good enough power fits right in the spot where I wanted to

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Heats up fast

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kind of makes weird sounds when done and hard to get exact time when you slide a bar, don’t push exact numbers.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Mid level Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mid-level microwave. Cooks like a larger oven. More settings

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    It alright

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No number pad for exact time entry, but it works way better than my old one.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly what I expected.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The functionality of the device is great. I was first concerned about the door locking design but after a few weeks of use, this is no longer a concern.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Micro

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent cook everything in it . Great controls.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great microwaved

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always liked LG products. The last LG model we had lasted over a decade, hoping for the same situation on this model as well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LG microwave

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice little microwave I wish it was a little more powerful but that is my fault

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the sleek look of this microwave, but it was too big for my microwave cabinet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great for elderly with arthritis hand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this microwave is very good for my grandma for her arthritis hand! the touchscreen settings and the nice sound when you’re done heating up something!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my microwave! It does a wonderful job on sensor.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thank you for taking time to review this product. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. If you ever have any questions, please reach out to our support team on Facebook at @LGUSSupport. ^Jovelyn LG